When your long and heartfelt message is returned with a fraction of the words and intensity, it’s easy to feel slighted. To keep others from feeling that way, mirror them. You can do it with the same relative number of words and emojis, and with body language if you’re in person. We’ll give you lots to think about in this edition of Doing What Works.

Here are your show notes…

Dr. Nick Morgan [https://publicwords.com/] is a public speaking coach who’s a fan of mirroring the body language of a person you’re in conversation with.

“Action precedes feeling.” That’s from acting coach Jane Brody [https://www.imdb.com/name/nm0111036/].

Executive Presence [https://www.amazon.com/Executive-Presence-Missing-Between-Success/dp/0062246895] is a guidebook for navigating the workplace as it is, not as you wish it was.

Richard Branson [https://en.wikipedia.org/wiki/Richard_Branson] once mirrored his interviewer so thoroughly it was almost as if the two were playing limbo.

Dave Barry [http://davebarry.com/] is a humor writer who won a Pulitzer Prize.

Michael Feuer [http://tipsfromthetop.info/about/], co-founder of OfficeMax, says if the person you’re speaking with is crying, you need to adjust.