Request from Listener - The Art of Saying No

A listener emailed me [email protected] asking for this episode from season one to be available again.  

We are inundated with so many requests to "do" something.  We often feel "guilty" for saying no, but when we say yes to everyone, what do we have left for ourselves?  There is a fine art to saying no, gracefully & tactfully, without putting yourself in an uncomfortable guilt-like situation and without offending anyone.  Saying, "no" is essential to our balance just as saying "yes" when we genuinely want to say yes vs. "feeling like we HAVE to" say yes.