Why Do Patients Leave!?
Dental Drills Bits
English - October 26, 2022 23:31 - 20 minutes - 18.5 MB - ★★★★★ - 37 ratingsManagement Business Education classic dds dentistry management owner bit bits dental dentist drill Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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There’s a shocking statistic that Sandy mentions in this episode which is: 1.6 million people are changing dentists and 25%-50% patients are lost over a 5 year period. This means we MUST work on our attrition, retaining these patients!
In this episode Sandy tells us the 3 main reasons why we lose patients and how we can stop making these major mistakes. She also gives us a system on what our team should do to make sure our attrition rate is good. We also discuss and talk about scripts on what we should ask our patients to make sure their experience is always above and beyond!