#11 Customer Service Tips
Dental Drills Bits
English - September 11, 2017 14:49 - 26 minutes - 37 MB - ★★★★★ - 37 ratingsManagement Business Education classic dds dentistry management owner bit bits dental dentist drill Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: #10 Maximizing Your Paperless Office
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Costly mistakes can happen in the first 10 seconds of a phone call to your practice. All front office staff need to be aware of forbidden phrases when communicating with patients.
Your entire team needs to know that the Internal Marketing Goals for the practice are to have more patients referring, higher treatment acceptance, more trust, and higher retention.
Check out this podcast to learn more on this topic.