Deep Listening - Impact beyond words - Oscar Trimboli artwork

Deep Listening - Impact beyond words - Oscar Trimboli

190 episodes - English - Latest episode: 3 months ago - ★★★★★ - 44 ratings

The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us has had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen.

We feel frustrated, isolated and confused because we aren't heard.

As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk.

Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion.

This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations.

This podcast is about creating practical tips and techniques to improve your daily listening.

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Episodes

The hidden power of listening to and for emotions

September 18, 2020 02:00 - 40 minutes - 55.6 MB

Mona Thompson is an improv performer, teacher, and creative facilitator. She has performed and taught in Norway, Finland, the Netherlands, the United States as well as at Stanford and Harvard, MIT and Stanford. She has co-founded Collective Capital, a change and innovation consultancy that helps organisations become more curious, generous, and resilient using tools from improv and design thinking.    Mona is a master of listening beyond the words, beyond the facts and listening to emotio...

The Five Secrets About Listening And Your Breathing

September 04, 2020 02:00 - 40 minutes - 55.9 MB

Jenny Taylor is passionate about conscious connection between our breathing and our productivity.  A member of the international breathwork foundation, Jenny is an expert teacher and education on the connection between better breathing and a more productive and fulfilled life. Jenny explains the connection between breathing and listening and takes the time to create simple practical exercises that you can do each day to improve your breathing.  Jenny reinforces many of the stories and t...

The Five Secrets About Listening And Your Breathing

September 04, 2020 02:00 - 40 minutes - 55.9 MB

Jenny Taylor is passionate about conscious connection between our breathing and our productivity.  A member of the international breathwork foundation, Jenny is an expert teacher and education on the connection between better breathing and a more productive and fulfilled life. Jenny explains the connection between breathing and listening and takes the time to create simple practical exercises that you can do each day to improve your breathing.  Jenny reinforces many of the stories and t...

The secrets of listening like a spy

August 28, 2020 02:00 - 28 minutes - 39.5 MB

Today we get the opportunity to listen to a retired FBI Special Agent and Chief of the Counterintelligence Behavioural Analysis Program. Robin has taken his life's work of recruiting spies and broken the art of leadership and relationship building. Robin has crafted his Code of Trust for quick results and maximum success.   Author of Sizing People Up: A Veteran FBI Agent's User Manual for Behavior Prediction  and It’s not all about Me  My favourite story about Robin’s life as a marine an...

The secrets of listening like a spy

August 28, 2020 02:00 - 28 minutes - 39.5 MB

Today we get the opportunity to listen to a retired FBI Special Agent and Chief of the Counterintelligence Behavioural Analysis Program. Robin has taken his life's work of recruiting spies and broken the art of leadership and relationship building. Robin has crafted his Code of Trust for quick results and maximum success.   Author of Sizing People Up: A Veteran FBI Agent's User Manual for Behavior Prediction  and It’s not all about Me  My favourite story about Robin’s life as a marine an...

Your listening is at best, a wonderful guess

August 21, 2020 02:00 - 37 minutes - 51.2 MB

In this episode I listen to Tracey and Mark -the co-founders of TRUTHPLANE – one of the most compelling global organisations in the field of business communication.   Tracey advises the world’s top companies and individuals on their biggest questions around communication and body language.  Mark Bowden has been voted the #1 Body Language Professional in the world for two years running  Tracey and Mark highlight the importance of the host, the chair of the meeting or your role as a partic...

Deep Listening 2020 Podcast Survey

July 29, 2020 07:11 - 2 minutes - 2.21 MB

G’day and Thank you so much for supporting the Apple Awards Winning Podcast "Deep Listening " We'd love it if you could take 7  minutes to let us know how we can bring you the best possible content for the next 70 episodes.  www.oscartrimboli.com/2020survey Since 2017, The Apple Award-Winning Podcast “Deep Listening – Impact beyond words” is the global resource for people who want to improve their listening in the workplace. When the deep listening podcast is published, all I know...

The surprising importance of impatience and great listening

July 24, 2020 02:00 - 41 minutes - 57.6 MB

Author, thinker, researcher and a reputation for asking massively difficult questions oh and occasional comedian David Clutterbuck is one of the earliest pioneers of coaching and mentoring.   David shares what makes a powerful question, and the importance of being an impatient listener  Listen for Free

Unlock the ancient secrets between listening and breathing with James Nestor

July 10, 2020 02:00 - 38 minutes - 52.5 MB

We breathe 25,000 times a day, but we've lost the ability to breathe correctly. Learn what went wrong, how we fix it, and the enormous difference it makes. James Nestor is an award-winning author, who has written for The New York Times, NPR, Scientific American and many more. James has spent the last few years exploring and performing studies on breathing: it's million-year-old history and how it affects our lives today. You may have heard Oscar Trimboli say, "the deeper you breathe, the...

Emergency listening - 3 secrets from medics

June 26, 2020 09:13 - 46 minutes - 63.9 MB

How do you listen when time is critical? What do medical staff actually listen for?   Associate Professor Ginger Locke shares the art and science of how medics think and perform. Learn from her experience in training doctors about empathy, curiosity and the dangers of seeking efficiency. Discover the difference between what doctors say and what patients hear, and how deep listening can make the difference between life and death. Listen for Free

The 4 different ways adults listen and why it's so hard

June 12, 2020 02:00 - 45 minutes - 62.5 MB

How do you listen in such a way that the speaker better understands themselves? Leadership expert and author, Jennifer Garvey Berger, gives a masterclass in how to listen at Level 5: listening for meaning. Jennifer shares her experiences of shaping conversations through listening, diving deeper than the content of what's being said and revealing what has given rise to the dialogue in the first place. Learn the four ways people listen differently.  Learn why everyone you listen to is ...

How to listen for difference rather similarities

May 26, 2020 02:00 - 39 minutes - 23 MB

Paul Nadeau is a highly decorated former police detective, hostage negotiator and international peacekeeper.  He shares the story of how a terrorist saved his life, and why the cost of not listening can be fatal. Learn how to ask the right questions and build rapport. Paul says that at the core, hostage negotiation and crisis negotiation is listening. Opening a space for them to speak and making people feel heard. Learn how Paul was able to truly connect with a man who terrified his ot...

Teaching the world to listen with Evelyn Glennie

May 08, 2020 02:16 - 53 minutes - 199 MB Video

Dame Evelyn Glennie is on a quest to teach the world to listen, to themselves and to each other.  Evelyn is an internationally renowned percussionist, remarkably despite being deaf since age 12. She shares the story of an encouraging music teacher, who suggested she remove her hearing aids to listen better. Learn about Evelyn's ability to listen with the whole body, and hear her expert insights on conductors and acoustics. Oscar and Evelyn speak about listening to silence the unsaid, a...

The Four Villains of Listening

May 01, 2020 06:57 - 58 minutes - 80.6 MB

Which listening villain are you? Once you know, you can’t forget it. 86% of people think they are an above average listener. So rather than thinking about how to listen better, it can be more helpful to notice what bad listening looks like. Meet the Four Villains of Listening: Dramatic, Interrupting, Lost and Shrewd. Each of these villains embodies particular bad habits we fall into, which completely derail our listening. Learn about the ways the villains show up, and tips to comba...

Listening to your employees with Geoff Ho

April 24, 2020 02:20 - 54 minutes - 75.3 MB

How do employee surveys get in the way of listening? How do you listen in face-to-face situations and at scale, to hundreds or thousands of employees? Oscar speaks with Geoff Ho, a renowned director and behavioural scientist. Geoff has worked in Google's People Analytics team and is now at Rogers, where he helps shape the management strategies for more than 26,000 employees. His award-winning research is used by governments and organisations around the world. How do you listen to what'...

Noticing the world through listening - W2

March 25, 2020 22:01 - 9 minutes - 17 MB

Making a habit of Deep Listening with James Clear

March 20, 2020 01:00 - 42 minutes - 58.8 MB

How do you create and sustain a good listening habit? James Clear is a world-leading thinker and New York Times Bestselling author in the field of habits and behaviour change. 10 million people per year visit James Clear's website and newsletters, and his book Atomic Habits has sold over 1.5 million copies around the world. James sits down with Oscar to speak about the intersection of habits and listening. Learn about what a habit is made of, and how they work. Listen as James Clear shar...

Noticing the world through listening

March 19, 2020 20:16 - 10 minutes - 18.3 MB

Listening to body language with Susan Constantine

March 06, 2020 01:00 - 33 minutes - 46 MB

Imagine if you had spent your life studying the silent messages you see when somebody is speaking. Susan Constantine is a world authority on interpreting body language and detecting deception. Susan has worked with the US department of defence, federal court judges, law enforcement agencies and many corporations. Author of 'The Complete Idiot's Guide to Body Language' and upcoming book, 'No Bull' - how to tell if someone is lying in seven seconds. Susan shares the common fallacies of rea...

Listen like World Memory Champion Dr Boris Konrad

February 21, 2020 01:17 - 37 minutes - 51.1 MB

Do you struggle with your memory when you are listening? Our research says, that your memory is one of the top five reasons why people struggle with their listening. Rather than listening, you are trying to remember the name of the speaker or what they just explained. Dr Boris Konrad is well qualified to discuss this topic as a neuroscientist and a four-time Guinness World Record holder and an eight-time world champion in memory. You will learn practical tips to improve our memory while yo...

The Art of Focus and Listening - Lessons from world champion sniper Christina Bengtsson

December 06, 2019 01:00 - 48 minutes - 66.2 MB

What does a world champion sniper, a 6 year old boy and a Swedish pig have in common? In this episode we listen carefully to Christina Bengtsson, who has a TED Talk and book on the Art of Focus. What is focus or lack of focus? What should you do when you notice your attention is distracted or exhausted? What is the of breathing for focus and listening? Learn what to do with internal and external distractions, how to use them as a springboard back to focus. Discover what you can use as ...

Can you listen while you sleep?

November 22, 2019 01:00 - 32 minutes - 45 MB

Can you listen while you're asleep? Why do we wake up when someone calls our name? And what exactly is the cocktail party problem? In this episode, Oscar speaks with Dr Thomas Andrillon about listening and sleep. Thomas is a research fellow at Monash University, an expert on the brain during sleep. Hear about what the brain can process while we sleep, and what it can teach us for our waking hours. Learn how the brain can listen to multiple things at once, and switch our attention between...

How to get your kids to listen with Dr Justin Coulson

November 08, 2019 01:38 - 47 minutes - 65.4 MB

We are listening role models for our kids. If our children don’t listen to us, we may need to begin with listening to ourselves. In this episode, Oscar speaks with global parenting expert, Justin Coulson. Father to 6 daughters, TED talk speaker and author of 6 books. Justin answers the question, ‘How do I get my kids to listen?’ A great way to begin an engaged conversation is to start with observation. You can learn about listening by noticing. Learn the importance of eye contact, eye le...

The myth of multi-tasking: working memory and listening with Professor Stefan van der Stigchel

October 25, 2019 01:00 - 48 minutes - 67 MB

How good is your multi-tasking? Is it a skill you try to work on?  On this episode of Deep Listening, Prof. Stefan van der Stigchel explains what happens when you multi-task, and why it might not actually exist at all. An expert in attention, Stefan shares how to write notes to best retain information and continue listening. He explains what your working memory is, and how distraction cuts your performance in half. Learn how to really pay attention when listening, and how to prepare yo...

Register to learn your very own Listening Villain

October 23, 2019 04:00 - 2 minutes - 1.96 MB

If you would like early access to the Listening Villain quiz, visit www.listeningquiz.com   In less than 20 questions you will get access to the questionaire and more importantly what to do about it

A Masterclass in Level One Listening – Listening to yourself with Dr Romie Mushtaq

October 11, 2019 01:00 - 36 minutes - 49.9 MB

Dr Romie Mushtaq, M.D., ABIHM, is a neurologist whose expertise in Western medicine and Eastern wisdom helps people resolve stress-based illnesses, achieve peak performance, and harness the power of mindful leadership. Dr Romie's discussion with Oscar is a masterclass in Level One Listening - Listening to Yourself. She shares about the role of distraction, breathing and ego in your ability to listen effectively. Dr Romie draws a map from your ears all the way through the different parts ...

The Five Levels of Listening - Listening for Meaning

September 27, 2019 02:00 - 59 minutes - 81.7 MB

Level Five listening is listening for meaning. It's the difference between listening to the speaker, and listening for the speaker. Recreational listening is listening to the speaker - just the words that they're saying. But when you're listening for meaning, you help the speaker to make sense of what they're really thinking. The meaning goes beyond the present conversation, and into the future. What are the consequences? In this episode, Oscar and Nell unlock how to listen for meaning...

The Five Levels of Listening - Listening for the Unsaid

September 13, 2019 07:06 - 1 hour - 101 MB

Listening for the unsaid is Level Four listening. It's the ultimate ninja move of a Deep Listener and it sounds counterintuitive. It's moving your orientation away from what's in it for you, but toward the speaker. Help the speaker understand what they're saying and thinking. Learn how to listen to silence like it's another word in the conversation. Learn how to navigate the labels of 'introvert' and 'extrovert'. Learn how to interpret body language. Tune in and take your listening ...

The Five Levels of Listening - Listening for the Context

August 30, 2019 02:00 - 1 hour - 82.6 MB

Listening for the context is Level Three listening. Context is all about the backstory. It can be the difference between a productive conversation and a frustrating, circular discussion that goes nowhere. Deep Listening is three dimensional: your context, their context and the context of the conversation. In this episode, learn the cost of ignoring context, and how it cost a quarter of a million lives in July 1945. Hear stories about the difference that listening for context makes in t...

The Five Levels of Listening – Listening to the Content

August 16, 2019 02:00 - 47 minutes - 65.5 MB

Listening to the content is Level Two listening. But it's more than just the words being said. It's important to understand that what you hear, see and sense together make up listening for the content. Only 2% of us have been taught how to listen, but all of us know when we're not being listened to. "I'm explaining the same thing over and over again." "They're just nodding and saying hmm." Do you know how to listen tone and pauses? How about body language? In this episode, Oscar and N...

Listening to the research

July 05, 2019 02:00 - 44 minutes - 61.6 MB

In this episode, Oscar and Nell dig into the data on listening with help from researcher Heidi Martin. 1,410 participants were surveyed on listening, and Heidi shares insights both big and small from crunching the numbers. What are our biggest barriers to listening to others? What effect do timing and location have on our ability to listen deeply? How do we better prepare to listen? Tune in to this episode to find out in what ways this impactful research can help you become a Deep ...

The Five Levels of Listening – Listening to Yourself (Part 2)

May 24, 2019 02:00 - 37 minutes - 51.6 MB

Oscar Trimboli and Nell Norman-Nott explain about noticing when you are distracted. How to notice it and what to do about it. The difference between a distracted listener and a Deep Listener isn’t that a Deep Listener is never distracted.  A Deep Listener notices when they are distracted and tools and techniques to get back in the dialogue. In this episode, we provide some tips to dance with distraction. Listen For Free

The Five Levels of Listening - Listening to Yourself (Part 1)

April 12, 2019 02:12 - 37 minutes - 51.1 MB

Listening to yourself is Level One listening. It's the proper preparation, the good ingredients in the recipe of how to listen well to others. In this first deep dive episode into the Five Levels of Listening, Oscar and Nell explore what listening to yourself actually means and why it's the first challenging step that most people struggle with. How do we unclutter our minds, be present in the situation and prepare ourselves to listen? Learn the ingredients: who, where, how and when. T...

The Five Levels of Listening - The big picture

March 15, 2019 01:00 - 1 hour - 92.5 MB

Listen: to yourself, for the content, for the context, to the unsaid, to meaning. These are the Five Levels of Listening. In this episode Oscar and Nell go through each of the five levels, explaining how they work individually, and as a whole, and how to move from one to the next. Hear real stories about each level, how it fits together in the research, and flashbacks from previous podcast interviews. Listen out for the practical tips for each level and discover where you are at on the...

Oscar's life of listening

February 22, 2019 02:13 - 43 minutes - 59.7 MB

Interviewer becomes interviewee - Oscar Trimboli speaks with Kelly Irving to share the story behind Deep Listening. How did we get here? Oscar shares about his listening through school and early work, how listening helped people understanding others' perspectives. Through his work as an executive coach, Oscar can empower others by letting them feel listened to. Learn about listening superheroes, challenges Oscar faces with listening, and about his vision for one hundred million listeners...

An evolution in Deep Listening

February 15, 2019 01:00 - 33 minutes - 46 MB

Previously we have heard from listening experts around the world: air traffic controllers, high court judges, suicide counsellors, deaf interpreters and so many more. In this episode you may notice things are a little different. Beginning with this episode, the Deep Listening Podcast Series is evolving. The consistent feedback from 50 episodes is that you want to hear more from Oscar about how to join the listening jigsaw puzzle together. We'll be doing a deep dive on the five levels...

Curing cancer with listening rather than chemotherapy Dr Bronwyn King

January 25, 2019 01:00 - 36 minutes - 50.2 MB

Dr Bronwyn King is a radiation oncologist and the founder of Tobacco Free Portfolios. Dr King works in countries all around the world to help financial institutions divest from tobacco companies - saving millions of lives. Bronwyn has worked to treat hundreds of people with cancer. She shares the pivotal story when she realised her own money was invested in tobacco companies that caused the diseases and were killing her patients. 19,000 people die of tobacco-related diseases daily, and Dr...

Listen like FBI negotiator Chris Voss

January 11, 2019 01:00 - 34 minutes - 47.9 MB

Chris Voss is a global corporate negotiation expert; a former FBI hostage negotiator, CEO of the Black Swan Group and author of the national best-seller: "Never Split The Difference: Negotiating As If Your Life Depended On It". His company specialises in solving business communication problems, using hostage negotiation solutions. Chris says the cost of not listening in the corporate world amounts to 70% of opportunities missed. Chris points out the 'Yes addiction' our society has in it...

How a Chief Listening Officer helps patients recover

December 21, 2018 01:00 - 29 minutes - 40.5 MB

Corine Jansen is a Listening Practitioner in the Netherlands, who strives to make a real difference in the health care system by listening. Corine’s method focuses on listening and speaking as a human being, to another human being, disregarding all roles of doctor, patient or nurse. Dealing with the topics and issues usually unaddressed in the health care setting brings healing, by helping people be whole again - more than a set of diagnoses. Chief Listening Officer since 2010, her focus...

Listen to your audience like SXSW

December 07, 2018 01:00 - 30 minutes - 42.2 MB

Hugh Forrest serves as Chief Programming Officer for South by Southwest (SXSW). Held annually in Austin, Texas, this event brings together more than 70,000 industry creatives from across the United States, around the world. These creatives are inspired by nine days of panels, presentations, brainstorming, networking, deal-making, socializing, creating, innovating, and fun. The worlds of film, gaming, music, comedy, science and technology collide at SXSW. Year on year, the conference consi...

Thank you

December 06, 2018 20:25 - 2 minutes - 4 MB

A vote of thanks for helping to spread the word to create 100 million Deep Listeners in the world We were award one of the Top 20 Apple Podcasts of 2018 Listen For Free  

Why your doctor needs to listen deeply

October 19, 2018 01:00 - 32 minutes - 44.9 MB

Danielle Ofri, MD, PhD, is a physician at Bellevue Hospital, the oldest public hospital in the USA, and a faculty member of New York University School of Medicine. She writes about medicine and the doctor-patient connection for the New York Times, Slate Magazine, and other publications. Danielle is co-founder and Editor-in-Chief of the Bellevue Literary Review, the first literary journal to arise from a medical setting. She is the author of a collection of books about the world of medicine....

How listening can change a point of view

October 05, 2018 02:00 - 44 minutes - 61.6 MB

Avraham (Avi) Kluger is a professor of Organisational Behaviour at the Hebrew University of Jerusalem, and the first born of parents who both survived the Holocaust. His award-winning research into the role of feedback in the workplace piqued his interest in the world of listening. In his journey of discovering listening, Avi underwent a dramatic personal change - realising that being properly listened to gives you the space to become your authentic self. Avi is currently conducting a met...

How to listen across generations

September 21, 2018 02:00 - 34 minutes - 48 MB

Holly Ransom is chief executive of Emergent, a consultancy which specialises in marketing to millennials, a director of Port Adelaide Football Club and a trustee of The Prince's Charities Australia. Holly co-chaired the 2014 Y20 Youth Summit. Holly explains how to listen to what matters to Millennials, and why young people are missing out by leaving the wisdom of the older generations untapped. Holly shares on how to listen across cultures, both around the world and back home: how can prop...

Listen like a journalist

September 07, 2018 02:00 - 43 minutes - 59.8 MB

Jennifer Brandel began her career in journalism in the early 2000s, reporting for numerous outlets including The New York Times and Vice, picking up awards along the way. In 2011 she founded the groundbreaking audience first series, Curious City at WBEZ in Chicago. Her company, Hearken, was awarded a spot in Matter.vc's accelerator and took home the prize for "Best Bootstrap Company" at SXSW 2016. Jennifer was awarded the 2016 Media Changemaker Prize from the Center for Collaborative Journa...

Hearing aids to help people listen

August 10, 2018 02:28 - 38 minutes - 53.6 MB

Bettina Turnbull provides a unique perspective on listening - with expertise in both linguistics and audiology. Bettina has worked in research at the National Acoustic Laboratories, working directly with hearing impaired patients and as a teacher of Audiometry. She has spent the last 5 years introducing hearing care professionals to a client-centered, and more recently, a family-centered approach, which requires an understanding of both the difficulties a hearing loss poses to the ability t...

Listen like an anthropologist

August 03, 2018 02:00 - 34 minutes - 47.1 MB

With a doctorate in sociocultural and medical anthropology, and a degree in visual design, Michelle Barry has spent the past 20 years pioneering new ways to engage people by understanding the nuances of human behavior, emotions and how to effectively translate culture. Michelle explains the importance of context for listening, creating the right environment and making the speaker feel comfortable. She begins by drawing the connection between listening and food, why it helps establish conte...

Listening to the unsaid in your audience

July 13, 2018 02:00 - 31 minutes - 43.6 MB

Liz Gross leads the team at Campus Sonar, an agency which empowers colleges and universities to find and analyze relevant conversation, learning and engaging with them. She calls it social listening. The cost of not listening has led to public distrust of these institutions in the USA, and this distrust fundamentally undercuts tertiary education's mission of access to learning. It also carries a financial cost in slowed enrollments, and legal fees. Liz speaks about the importance of list...

Learn to listen without bias

June 26, 2018 02:00 - 1 hour - 82.5 MB

Allan Parker is a Behavioural Scientist and the Managing Director of Peak Performance Development Pty Ltd, a Sydney based consultancy company. His areas of expertise include negotiation, organisational change, and dispute Management. His clients have included Microsoft, AMP, BNP Paribas, Macquarie Bank, NSW Bar Association, the OECD and United Nations. He is the co-author of the best-selling book 'Switch on Your Brain' and author of 'The Negotiator's Toolkit', among others. Allan Parker sh...

How to listen like a High Court Judge

June 19, 2018 02:00 - 43 minutes - 59.8 MB

The Honourable Michael Kirby is an international jurist, educator and former judge on the High Court of Australia. He has undertaken many international activities for the United Nations, the OECD and the Global Fund Against AIDS, Tuberculosis and Malaria. His recent international activities have included chairing the UN Commission of Inquiry on DPRK (North Korea). He is an Honorary Professor at 12 Australian and overseas universities and has been awarded prizes such as the Australian Human R...

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