Deep Listening - Impact beyond words - Oscar Trimboli

the hidden clues when you listen well in low trust group meetings

This episode of Deep Listening Impact Beyond Words explores the art of listening in diplomatic cross-cultural meetings, drawing insights from British Foreign Secretary James Cleverly's discussion with Cindy Yu on The Spectator's Chinese Whisper Podcast. Key takeaways: Focus on non-verbal cues: Ambassador Cleverly emphasizes that what people don't say, their body language, note-taking, and response delays are often more revealing than their spoken words. This applies not just to high-stake...

adaptive workplace listening and why its different from active listening

Nicole Lowenbraun and Maegan Stephens, authors of the book "Adaptive Listening: How to Cultivate Trust and Traction at Work," explain the impact of adapting your listening in the a corporate workplace. They introduce the SAID listening model, which stands for Support, Advance, Immerse, and Discern, each representing a specific listening style and goal. They emphasize that everyone has a unique listening style and good intentions but may not always meet the speaker's needs. Nicole, a cont...

the hidden value in your contact center and how to listen at scale with Authenticx’s Amy Brown

Authenticx CEO and Founder, Amy Brown, discusses the power of listening at scale in the contact center industry. She shares her personal experiences and how they shaped her understanding of the importance of listening to patients and customers. Brown emphasizes the need for organizations to listen to the authentic voice of the customer in order to drive positive healthcare outcomes. She also highlights the barriers to effectively utilizing conversational data and the ethical considerations...

how to think and listen like the team at pixar animation Heidi Rosenfelder Jamie Woolf

Oscar Trimboli interviews Jamie Woolf and Heidi Rosenfelder, former employees of Pixar Animation Studios and founders of CreativityPartners, discussing the importance of listening in building connections and fostering innovation. Woolf and Rosenfelder emphasize the need to slow down the questioning process and ask better, more meaningful questions. They highlight the role of playback, curiosity, and emotional awareness in effective listening. We've got three copies of the book, Creativ...

a visual summary of how to listen - the most comprehensive book on listening in the workplace based on research with over 28,000 people

To celebrate the first anniversary of how to listen: discover the hidden key to better communication, the most comprehensive and awarded book about listening in the workplace, we have created a visual summary of the book.   Each of the eight chapters is distilled into an illustration from each key concept within that chapter.   This video is an interview with Rebecca Lazenby, the illustrator of visual summary.   We discuss the process of listening before, during and after the pro...

the significant ramifications of your work environment on listening

Dr. Krishna Naineni works as a general practitioner in England. He's a member of the Royal College of General Practitioners and is a faculty at Brighton and Sussex Medical School. He's passionate about listening education, research, and practice. He's delivered structured and evidence-based listening education programs in the UK and in India to hundreds of healthcare professionals with practical strategies and the knowledge needed to enhance the way they engage with their patients through th...

the power of effective listening in spontaneous conversations with Matt Abrahams

Matt Abrahams is a leading expert in the field of communications. He's a lecturer in organizational behavior at Stanford University's Graduate School of Business. He teaches a very popular class in strategic communication and effective virtual presenting. He's so good, he's even won the school's alumni teaching award. Matt also co-teaches improvisational speaking in Stanford's Continuing Studies program. To relax and rejuvenate, Matt enjoys hiking with his wife, watching sport with his...

Excerpt from Chapter 2 of how to listen - the most comprehensive book about listening in the workplace

  Chapter 02 - Listening starts before the conversation commences It’s a beautiful autumn day, and Tina, a busy working mom, is in her car on the way to pick up her three-year old daughter from daycare. It’s a twenty-five-minute drive from Tina’s work to the daycare center, and Tina is finalizing a work call with Fatima while driving. Tina had expected the call to take ten minutes. Unfortunately, the conversation is longer than expected and ends up taking the entire distance. She parks...

how to listen when you will never be able to fix it

Kathryn Mannix has spent her medical career working with people who have incurable advanced illnesses. Starting in cancer care and changing career to become a pioneer of the new discipline of palliative medicine, she's worked with teams in hospices, hospitals, and in patients' own homes to deliver palliative care, optimizing quality of life even as death is approaching. Kathryn has worked with many thousands of dying people and has found their ability to deal with illness and death both ...

The cost of NOT listening

G'day, it's Oscar. This is an excerpt from How To Listen, the most comprehensive book about listening in the workplace.   It's from Chapter One of the audiobook.    The audiobook format is fascinating, it's different, it's distinct and I hope that I've honored Trena's request to make it an impactful audiobook.  

the importance of noticing when to listen for difference, not for the familiar - Aubrey Blanche

In this episode, MathPath Aubrey Blanche helps people, teams, and organizations notice the edge of their mental, and systems models. Listen for free

Beyond the CVs, how to listen for the breakthroughs in bioscience.

Imagine the cost of not listening in your workplace is someone's life, improving the quality of their life, extending their life. This is the life-changing work that is the focus of B Corp certified life sciences recruitment and search consultancy - RBW Consulting spanning Boston, the United Kingdom, Switzerland, North Carolina, and San Diego. Their work covers everything from computational biology, product development, engineering, regulatory affairs, and everything in between, across ...

a live debrief - how to create a profound team workshop with listening

Today I'll explore before, during, and after a workshop. This is a workshop I had with Sophie, who you'll hear from shortly and her peers. Then we did the same workshop with Sophie's team. People regularly say, "Oscar, how can you listen after the conversation?" This can take many forms. It could be right at the end of a workshop where you ask a question or a poll roughly in the last 15% of the workshop. You want to catch it in enough time that you can discuss it so you can hear wh...

Deep Listening Ambassador Update and congratulations to our winners

Could you take a photo of yourself with the book and email it to [email protected]  with the Subject Line “Cover”?  I’ve set up a registration page for all these events so you can register for the rest of the year if you visit https://www.oscartrimboli.com/communityofpractice/  If you would like to provide feedback on the development of this course, you can visit https://www.oscartrimboli.com/coursefeedback Please send an email to [email protected] with the Subject Line...

how to effectively listen to what employees mean rather than what they say with Bryan Adams

Bryan Adams is the CEO and founder of Ph.Creative, recognized as one of the leading employer brand agencies in the world with clients such as Apple, American Airlines, , and Blizzard Entertainment. Bryan is author of Give & Get Employer Branding: Repel the Many and Compel the Few with Impact, Purpose and Belonging https://giveandget.net/ He is global employer brand expert and his creative, unconventional and even controversial methodologies are said to regularly change the way people thi...

how to listen to what boards and executives value in internal communications with Jenni Field

In this episode of Deep Listening – Impact beyond words, we listen to Jenni Field, an international business communications strategist. Jenni helps organisations to get teams to work together better and review how operations can work more effectively. Jenni worked as a Communications Director for a global pharmaceutical business and Global Head of Communications for a FTSE 250 hospitality business. It is this experience that contributed to the development of The Field Model™ and her bo...

The Why, how, what and who of the Deep Listening Ambassador Community

Deep Listening Ambassadors 2023   The purpose of the Deep Listening Ambassadors Community is to create 100 Million Deep Listeners in the workplace. Be a listening role model in your community, not a perfect listener Being better than the last conversation Create a connection to useful listening resources Support other Deep Listening Ambassadors around the world The Deep Listening Ambassadors meet regularly across three time zones to understand, learn, and support each other to im...

The Assumptions That Stop Us From Listening Well

Four Habits That Derail Listening, with Oscar Trimboli (episode 500) Dave's Interview interview notes in PDF format (free membership required)

Listening to you - a summary of your survey feedback and actions

Listening to you - a summary of your survey feedback and actions More Q&A episodes Shorter episodes Live episodes Actions Once a month continue with expert listener interviews Once a month your questions answered   https://www.oscartrimboli.com/howtolisten https://www.oscartrimboli.com/videoconference https://www.oscartrimboli.com/90days https://www.oscartrimboli.com/podcast/106 https://www.oscartrimboli.com/podcast/104 https://www.oscartrimboli.com/podcast/103 https:...

November 2022 Listener Survey - 3 prizes available to win

G’day it’s Oscar, and I am in the middle of my listening season The difference between surveying and listening is taking action Based on your previous feedback, we have made the following changes to the Deep Listening podcast content and format Created the Deep Listening Ambassador Community of Practice Created the ultimate guide to listening during a video conference zoom edition Interviews + short tips and technique episodes including How to listen when you want to solve How ...

The sophisticated and paradoxical power of deciding if and when to listen

Oscar Trimboli: The sophisticated and paradoxical power of deciding if and when to listen. G'day, It's Oscar, and today we have a question from a Deep Listening Ambassador in Japan. Shaney: Hi Oscar. This is Shaney from Tsukuba Ibaraki, Japan, and my question is about listening as a leader. Do you have any suggestions about how to continue to listen deeply as a leader when you tend to receive comments, suggestions, and ideas from so many people all day every day. It can be quite surpris...

2022 Listener Survey - 3 prizes available to win

G’day it’s Oscar, and I am in the middle of my listening season The difference between surveying and listening is taking action Based on your previous feedback, we have made the following changes to the Deep Listening podcast content and format Created the Deep Listening Ambassador Community of Practice Created the ultimate guide to listening during a video conference zoom edition Interviews + short tips and technique episodes including How to listen when you want to solve How ...

how to listen - discover the hidden key to better communication - the most comprehensive book about listening in the workplace

The Ultimate Guide to Listening in a Video Conference Part III of III

G'day - I'm Oscar Trimboli, and this is the Apple award-winning podcast, Deep Listening: Impact Beyond Words. Good listeners focus on what's said and deep listeners notice what's not said. Each episode is designed to help you learn from hundreds of the world's most diverse workplace listening professionals, including anthropologists, air traffic controllers, acoustic engineers and actors, behavioral scientists and business executives, community organizers, conductors, deaf and blind...

The Ultimate Guide to Listening in a Video Conference Part II of III

The Ultimate Guide for Listening on a Video Conference – Host Edition Part II of III G'day, I'm Oscar Trimboli and this is the Apple award winning podcast, Deep Listening, Impact Beyond Words. Good listeners focus on what's said and deep listeners notice what's not said. Each episode is designed to help you learn from hundreds of the world's most diverse workplace listening professionals, including anthropologists, air traffic controllers, acoustic engineers and actors, behavioral scie...

The Ultimate Guide to Listening in a Video Conference

The Ultimate Guide for Listening on a Video Conference – Host Edition Being a Meeting Host is a unique responsibility. You are expected to create an environment where every participant is engaged and contributing throughout the Video Conference. As the Host, you are accountable for maximizing the impact of participants, the agenda, and the meeting outcome while juggling with limited connectivity, fragmented attention spans, and participants who might be holding back what they think becau...

how to listen when you want to solve

David, it was great to speak to you on the phone and I hope that my referral to Joey helps you progress your question around the auditory processing issues that you encounter and how that shows up really differently in one-on-one conversations and how shows up in group discussions for you when you move from tuned-in to really fuzzy auditory processing in groups   Listening is a simultaneous equation between the speaker and the listener.    When auditory processing issues are present,...

how to listen for actions during meetings

G'day, It's Oscar Trimboli I've set myself a little challenge and I was wondering if you might be able to assist. Over the time I've been working with people around their listening, whether it's the deep listening quiz, the 90 day challenge, our webinars, our workshops, people who've bought the book or the playing cards or people who are interacting with our deep listening online masterclass for managers - questions, keep coming up about listening. I've realized that by writing down al...

how to listen for actions during meetings

G'day, It's Oscar Trimboli I've set myself a little challenge and I was wondering if you might be able to assist. Over the time I've been working with people around their listening, whether it's the deep listening quiz, the 90 day challenge, our webinars, our workshops, people who've bought the book or the playing cards or people who are interacting with our deep listening online masterclass for managers - questions, keep coming up about listening. I've realized that by writing down al...

Five ways to listen better at work

Today is going to be a little different - some adjustments. In Episode 100 -  you'll get to deconstruct how I listen to the guests. I've interviewed over the past 100 episodes. If time allows after the interview has formally concluded, I have a simple and consistent habit where I ask the guests, just one question - What did you notice about my listening? Now, this is a Level Four listening technique. It's designed as a way for me to make incremental improvements in each conversatio...

Chapter 5 - Explore the backstory

www.oscartrimboli.com/nextbook 

Why it's worth listening to people you are in conflict with

I am delighted to introduce Christopher Mills, a psychotherapist, a family consultant, a supervisor, and a trainer. Christopher began his work alongside family lawyers, helping them to develop skills to help them collaborate across divorce teams. In 2009, he made "Deadlock to dialogue". It was a film, an unrehearsed role-play combining the skills of mediation and psychotherapy when working with separating couples. His interest in mediation around childcare disputes led him to write "The co...

What Versus How

Are you listening to the content or the context? Are you discussing the system and process or details?

The Dramatic Listener Villain

How to professionally tune your mind for listening in a group meeting

If you've got a question about workplace listening, send me an email [email protected]

One move ahead, how to listen like a chess grandmaster - Scott Sandland

One move ahead, how to listen like a chess grandmaster - Scott Sandland Scott Sandlin is the CEO and founder of Cyrano -  a software company that helps corporations and people to listen better. Scott is one of the youngest ever hypnotherapists. Now, he focuses his time and effort on building a company about empathy and strategic linguistics.  Previously, Scott was director and CEO of a mental health clinic supporting issues including teen-suicide. He's been published in Psychology To...

The enormous professional cost of not listening and its impact on your reputation

Why paying attention is the start, not the end of listening

Applications have just opened for the Deep Listening Leaders Academy This is your chance to enhance your workplace listening skills through the personal support of five to six other workplace listeners If you'd like to discover more email [email protected]  SUBJECT Deep Listening Leader Academy

Co-create the most comprehensive book on How to Listen

https://www.oscartrimboli.com/nextbook/  

How To Listen in deadly situations with curiosity - Peter Scott

Retired Naval Commander Peter Scott has the 35 years' experience in leading specialist teams in complex and demanding underwater environments. Joining the Navy as a 17-year-old midshipman, he rose through the ranks over three decades to become the head of the Navy's elite submarine arm. During that journey, Peter survived and led others through fires at sea, floods and explosions. A veteran of multiple special operations with the submarine arm, Peter's service included Iraq, the Persian Gu...

Emergency Listening - How to listen when doing something the first time - Natasha Orslene

Military Academy is the United States oldest continuously occupied military post since 1778. Today it's home to over 5,000 personnel and has the responsibility for training the next generation of military leaders in the United States. Natasha Orslene served in the United States Army for 11 years and worked in their leadership development program for most of her career, culminating in serving in the United States Military Academy at West Point. There she was able to observe some of the be...

SUBSCRIBER ONLY - How to listen during planning meetings

How to listen during planning meetings

Listening and Note taking during meetings

SUBSCRIBER ONLY - Listening and Note taking during meetings

Three practical ways listen when you disagree fiercely - Simon Greer

Simon Greer is the founder of Bridging The Gap and the host of Courageous Conversations at the Nantucket Project in the United States. He's known as a social entrepreneur and has spent the last 30 years on the front lines of the most contentious social change and struggles. Do you struggle to listen when you're in disagreement? How do you hold your presence, maintain your focus, when everything the other person says is the opposite of what you've come to believe? Do you get so angry that y...

Three practical ways to listen when you disagree fiercely - Simon Greer

Simon Greer is the founder of Bridging The Gap and the host of Courageous Conversations at the Nantucket Project in the United States. He's known as a social entrepreneur and has spent the last 30 years on the front lines of the most contentious social change and struggles. Do you struggle to listen when you're in disagreement? How do you hold your presence, maintain your focus, when everything the other person says is the opposite of what you've come to believe? Do you get so angry that y...

Zoom fatigue and exhaustion - how it negatively impacts women more with Dr Anna Carolina Muller Queiroz

Zoom Fatigue is a well-documented phenomenon. It is more draining and depleting for women than men. There is a Zoom Exhaustion & Fatigue Scale (ZEF Scale) you can take the survey via https://vhil.stanford.edu/zef/ Dr. Anna Queiroz is a post-doctoral researcher at the Virtual Human Interaction Lab and at the Graduate School of Education at Stanford University. Written in collaboration with Fauville, Luo, Beilesnon and Hancock - 'Nonverbal Mechanisms Predict Zoom Fatigue and Explain Why Wo...

The power of listening and how it forever changed the life of Author Heather Morris

Heather Morris is most well known for being the author of The Tattooist of Auschwitz, which has sold over 8 million copies since its first publication in 2018. The story, is a story of beauty and hope and it's based on years of interviews by Heather Morris and the interviews she conducted with real-life Holocaust survivors and Lale, The Tattooist of Auschwitz. The Three Sisters is the next book in the series, an astonishing story about a promise to stay together, an unbreakable bond, and...

How to effectively listen to someone who is suicidal

Sergeant Kevin Briggs is an international crisis management and suicide prevention expert. His Ted Talk – “The bridge between suicide and life” has been viewed over 6 million times. Kevin is a retired California highway patrol Sergeant. He has spent many years patrolling the Golden Gate Bridge in San Francisco, where he witnessed many individuals clinging to life by a thread, people who had lost hope and could see no way out.   Through his compassion, gentle voice, eye contact, and his a...