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The Latest Contact Center Innovations with Cirrus Response

CX Today

English - December 04, 2023 11:00 - 17 minutes - 11.9 MB - ★★★★★ - 1 rating
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Previous Episode: Generative AI in the Contact Center: What's Possible Now, and What's Coming?
Next Episode: Contact Center Trends for 2024: What's Hot and What's Not?

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CX Today's Charlie Mitchell hosts Daniel Lloyd, Channel Director at Cirrus Response.

We discuss the latest contact center innovations that Cirrus is bringing to market.

These cover arena such as:

Contact center generative AICRM-centric contact center designWorkforce Engagement Management Knowledge management Conversational analytics 

For more from the Cirrus team, visit their website.

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