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BISSELL Transforms CX Strategy with Five9

CX Today

English - October 24, 2022 08:00 - 11 minutes - 8.13 MB - ★★★★★ - 1 rating
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Previous Episode: Supporting the Contact Centre Agent of the Future
Next Episode: First Impressions of the New Salesforce and Google CCaaS Platforms

CX Today's David Dungay hosts Joe Lochinski, Service Automation & Analytics Manager, BISSELL.

In this session, we discuss the following:

Biggest CX challenges faced by BISSELLHow Five9's portfolio created ROIKeeping Consumer Care front of mind

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