A Microsoft Teams Contact Center Demo: The Manager Experience
CX Today
English - November 16, 2023 09:00 - 14 minutes - 10.2 MB - ★★★★★ - 1 ratingTechnology customer experience technology contact centre contact center crm collaboration management strategy loyalty customer feedback Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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CX Today's Charlie Mitchell hosts Paul Martin, an Account Executive at Landis Technologies.
We kickstart the conversation by discussing how Landis designed its Microsoft Teams Contact Center platform.
We then share a demo of how a contact center manager can navigate and the platform and realize significant benefits.
Finally, we consider:
What differentiates Landis Technologies' offering? What can contact centers expect from the agent and admin experiences? Where can our views go to learn more?For more from Paul, check out Landis Technologies' YouTube channel.
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