53: Does Your Team Know What's Going On?
Customer Service Academy
English - February 26, 2021 13:52 - 14 minutes - 27.4 MB - ★★★★★ - 46 ratingsBusiness Education business customerservice leadership marketing Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
In this episode, I talk about the key tactics for employee engagement and pre-shift huddles
Hold your meetings at the same time every day Use them to drive communication and recognition Let others talk and help you host the meeting Don't let these meetings get pushed off your calendar
It's time for the great service comeback!
Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.
Tony Johnson Customer Service Expert | Author | Trainer | Speaker
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