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50: Connecting Your Brand Story to Your Customers With Christopher Wallace
Customer Service Academy
English - February 05, 2021 13:21 - 28 minutes - 19.7 MB - ★★★★★ - 46 ratingsBusiness Education business customerservice leadership marketing Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
In this episode, Chris Wallace joins us to talk about internal marketing, communication, and brand.
Great marketing touches every part of an organization Marketing to your internal team will help them tell your brand story Understanding what your team thinks about your brand will dial in your story telling Peer to peer influence is key in changing behaviors
It's time for the great service comeback!
Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.
Tony Johnson Customer Service Expert | Author | Trainer | Speaker
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