36: Healthy Conflict and Relationship Building With Cynthia Blackwell

In this episode, Cynthia Blackwell steps into the studio to talk about service, leadership, and results:

Hire for passion and train the skills Great leaders prioritize developing relationships The best service organizations focus on positive moments People buy from people they respect and trust Healthy conflict and discussion will make you more creative and impactful

 

It's time for the great service comeback!

 

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

 

Tony Johnson Customer Service Expert | Author | Trainer | Speaker

 

Check out my FREE Resources and Training Tools:

Web: https://www.igniteyourservice.com/

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Twitter:  https://twitter.com/ServiceRecipe

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Music: http://www.bensound.com