14: Great Customer Service and Creating Value Featuring Bill Redwine

In this episode Tony Johnson speaks to Bill Redwine.  Bill is a higher education veteran with decades of experience driving student experience and service at Morehead State University.

Bill discusses his management by walking around style along with his love of the higher education space.  In this episode we discuss community involvement and the potential challenges for colleges and universities across the country.  

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

Tony Johnson Customer Service Expert | Author | Trainer | Speaker

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