Episode 58 - Year wrap up and Predictions
Waiting for Service
English - December 30, 2019 17:00 - 28 minutes - 38.9 MB - ★★★★★ - 19 ratingsManagement Business business callcenter contactcenter customerexperience customerservice Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Episode 57 - Live ICMI show from Chicago with Bob Furniss
Next Episode: # 59 - The Contact center of the Future
Predictions are a risky game, so naturally I invited Bob to play. It is clear we are in for a wild ride. #customerservice #customerexperience