Episode 57 - Live ICMI show from Chicago with Bob Furniss
Waiting for Service
English - December 05, 2019 00:07 - 56 minutes - 77.4 MB - ★★★★★ - 19 ratingsManagement Business business callcenter contactcenter customerexperience customerservice Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: #56 - What Leadership looks like w/Darren Ford
Next Episode: #58 - Year wrap up and Predictions
Live show with an in studio audience with my partner in crime Bob Furniss.
What CX means Role of AI Do we still need humans? How do you get buy in from senior leaders Much much more.