#81Why You still need strategic Consulting with Ray Goff

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English - October 09, 2020 15:00 - 24 minutes - 33.2 MB - ★★★★★ - 19 ratings
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Previous Episode: #80 Power of gifting in the customer experience w/Chelsea Martin

Next Episode: #82 You can't be everywhere your customers are

What is the function of CX Consulting in 2020? How the loss of strategy planning impacts implementation? Why playing it safe no longer works? Where do you start when it is apparent you have a problem?

Eagle Creek:

https://eaglecrk.com/

Ray Goff:

https://www.linkedin.com/in/ray-goff-457067154/