#67 What Customer Experience can learn from Minor league Baseball w Zach Thomas

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English - May 12, 2020 23:38 - 29 minutes - 40.7 MB - ★★★★★ - 19 ratings
Management Business business callcenter contactcenter customerexperience customerservice Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: #66 Customer Experience must make dollars and sense/ Jason Bradshaw

Next Episode: #68 - OmniChannel is like a superfood & Why Voice will never die

Employees, customers or Shareholders if you had to start with one Is your "Why" Strong enough but more importantly "who" will you become. What separates the "haves" vs "have nots" How do you turn turnover into an opportunity Why leadership is the number one investment every organization should make.