CPA Ontario Future Forward
100 episodes - English - Latest episode: about 5 years ago -CPA Ontario Future Forward offers a refreshing gateway to new ideas and hot topics for professionals across industries. Join Liz West as she speaks to industry experts on the subjects that matter most to today’s business leaders. Episodes range from 20 to 25 minutes in length and span a broad variety of hot topics, including wealth building, fintech and big data, leadership skills and much, much more.
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Episodes
Counterintuitive Coaching Tips (How to Build a Coaching Habit 6 of 6)
May 02, 2019 16:00 - 22 minutes - 20.2 MBFinding your bearings as a mentor means learning from others. It’s helpful to have some quick and easy tips to follow, even if the advice surprises you. In this episode, coaching expert Michael Bungay Stanier and Liz West discuss effective tips for coaching others that may not be what you expect.
Coaching Question Combinations that Work (How to Build a Coaching Habit 5 of 6)
May 01, 2019 16:00 - 22 minutes - 20.3 MBCoaching often comes down to understanding when to ask the right questions. Liz West sits down with coaching expert Michael Bungay Stanier as they talk about the best coaching questions to ask, when to ask them, and in what combination they should be asked to get quality results.
How to Tame your Advice Monster (How to Build a Coaching Habit 4 of 6)
April 30, 2019 16:00 - 21 minutes - 20 MBThe instinct to jump in and help solve a problem is a good one, but when you’re a mentor, that instinct could hurt more than help. Coaching expert Michael Bungay Stanier joins Liz West to talk about why instinctual problem solving can be harmful and how to curb your natural tendencies in order to help others learn and shine on their own.
How to Stop Getting Sucked Into the Drama Triangle (How to Build a Coaching Habit 3 of 6)
April 25, 2019 16:00 - 20 minutes - 18.8 MBConflict isn’t always a bad thing. Sometimes it’s unavoidable, even when you’re coaching. The key is to navigate conflict in a productive way and learn to control your own behaviour. Join our host Liz West and coaching expert Michael Bungay Stanier as they chat about how to avoid the common roles we fall into during coaching and conflict.
The Fast Way to Increase Impact and Engagement with Coaching (How to Build a Coaching Habit 2 of 6)
April 24, 2019 16:00 - 21 minutes - 19.5 MBWhen you’ve got limited time to spend on coaching, how do you maximize your impact? How do you engage with someone who only has ten minutes to spare? Join our host Liz West as she speaks with coaching expert Michael Bungay Stanier about coaching myths, ways to build coaching into everyday interactions, and how to get the biggest impact with restricted time.
Why You Should Coach (How to Build a Coaching Habit 1 of 6)
April 23, 2019 16:00 - 22 minutes - 20.6 MBCoaching can be difficult, especially if you’re finding yourself in the coach’s seat for the first time. Join Liz West as she talks to coaching expert Michael Bungay Stanier about the reasons we use to hold ourselves back from fully engaging with those who look to us for guidance.
Outsourcing Decisions When and What (Maximize Your Greatest Asset 6 of 6)
February 28, 2019 17:00 - 16 minutes - 15.1 MBOrganizations often must determine whether to outsource a service or perform it with in-house resources. Outsourcing makes sense in many situations, but the decision should not be taken lightly. In this episode, Laura Simeoni explains the benefits and risks of outsourcing, and provides some advice to companies that are considering outsourcing arrangements.
Understanding Behavioral Styles and the Importance of Communication in the Workplace (Maximize Your Greatest Asset 5 of 6)
February 26, 2019 17:00 - 20 minutes - 18.8 MBAll employees have their own unique personalities, communication styles, and ways of working. Successful organizations recognize the complementary values of different personality types, and use them to build a better work environment, improve communication, and increase productivity. In this episode, Laura Simeoni talks about behavioral styles in the DiSC® model and how you can manage common communication problems.
Staff Want to Feel Valued (Maximize Your Greatest Asset Series 4 of 6)
February 21, 2019 17:00 - 21 minutes - 19.9 MBMost employers know that employees want to feel valued, and they understand financial rewards alone are not enough. So, what can an organization do to walk the talk and show employees that they are indeed valued? Laura Simeoni answers this question with suggestions related to different types of recognition and appreciation that employees are looking for, such as advancement opportunities, mentorship, and work-life balance.
Staffing Problems and How to Manage the Problems (Maximize Your Greatest Asset Series 3 of 6)
February 20, 2019 17:00 - 20 minutes - 19.1 MBWhen hiring new staff, organizations must consider “fit” in terms of technical skills and enabling skills. Without the right fit, the staff could have trouble meeting job expectations or integrating into the organization’s culture. In this episode, Laura Simeoni draws on her extensive experience in training and professional development to unpack common staffing risks and different ways to manage them.
Effective Training and Mentoring Methods During the Onboarding Process (Maximize Your Greatest Asset 2 of 6)
February 14, 2019 17:00 - 20 minutes - 18.7 MBTraining is an important component of onboarding. An effective training program ensures staff understand what they need to do on the job, but just as importantly, why. One-size-fits-all approaches rarely work—each organization must develop a program that meets its own needs through a combination of different methods. In this episode, Laura Simeoni and Liz West discuss a variety of training practices that organizations should consider.
Effective Onboarding Practices for New Staff (Maximize Your Greatest Assets 1 of 6)
February 12, 2019 17:00 - 22 minutes - 20.9 MBEffective onboarding goes beyond an orientation with human resources. It should help employees integrate quickly into the team and understand how they contribute to the organization’s vision. Companies, both big and small, can adopt onboarding practices that ensure new staff feel comfortable and welcomed. In this episode, Liz West sits down with Laura Simeoni to talk about elements of a successful onboarding process that engages new staff from day one.
CPA Profile - Quoc Hoang's Journey from CPA to Learning Professional (Learning Through Experience 6 of 6)
December 20, 2018 17:00 - 20 minutes - 18.7 MBA CPA’s career rarely unfolds as a straightforward path. As an educator who helps students transition from higher education to business careers, Quoc Hoang believes it’s important for CPAs to share their stories. Students need to hear these stories to appreciate the range of opportunities and challenges they will encounter. As such, Quoc shares his own educational and career trajectory, illustrating how his CPA training supported his career development despite some bumps along the way.
Beyond the CPA - Developing and Retaining the Next Generation of CPAs (Learning Through Experience 5 of 6)
December 19, 2018 17:00 - 20 minutes - 18.6 MBFor many aspiring CPAs, the path beyond earning the designation is unclear. As an educator, Quoc Hoang helps his students navigate the possibilities with experiential education. One of his courses, called “Beyond the CPA,” aims to improve students’ ability to anticipate challenges associated with a CPA career path. In this episode, Quoc goes through the tenets of his experiential education approach, and he provides suggestions to listeners who are interested in supporting and educating futur...
Leveraging Experiential Education to Develop Your Employees (Learning Through Experience 4 of 6)
December 18, 2018 17:00 - 24 minutes - 22.3 MBInternship programs are one form of experiential education. They can be valuable to companies seeking to build a talent pipeline, but effective programs require significant resources to set up. Fortunately, companies that want to leverage experiential education but find internships impractical have other options. In this episode, Quoc Hoang and Liz West discuss some of the alternatives. Quoc also provides tips to help companies create high-quality learning experiences, for both students and ...
Company-University Learning Collaborations That Create Value for All (Learning Through Experience 3 of 6)
December 13, 2018 17:00 - 20 minutes - 19.1 MBThroughout his career as a management consultant and educator, Quoc Hoang witnessed a variety of challenges that prevent companies from forging meaningful relationships with colleges and universities. Many companies want to engage with higher education but don’t know how to go about it, and students lack the industry knowledge to assess career options for themselves. As a result, companies overlook pools of talent and students miss out on development opportunities. In this episode, Quoc shar...
Experiential Education: Responding to Disruptive Forces in Higher Education (Learning Through Experience 2 of 6)
December 12, 2018 17:00 - 22 minutes - 20.8 MBFuture business leaders must be able to work across disciplines to solve complex and messy problems. In colleges and universities, educators like Quoc Hoang are constantly looking for ways to prepare students for the world that awaits them after graduation. In this episode, Quoc tells us how experiential education can help students build the skills, competencies, and dispositions to survive and thrive. But not all experiences are created equal. Quoc outlines the elements that are required to...
What is Experiential Education (Learning Through Experience 1 of 6)
December 11, 2018 17:00 - 24 minutes - 22.3 MBAs Director of Experiential Learning at The University of Alabama’s Culverhouse College of Business, Quoc Hoang creates opportunities for students to connect academic studies to real-world contexts, helping them better understand what it’s like to work in professions such as accounting. In a broader sense, Quoc considers himself to be in the business of “developing students’ heads and hearts.” In this episode, Quoc gives us a framework to understand what experiential education is and why it ...
Building a Cyber Strategy for Business (Security, Risk, and Strategy in a Cybernetic World 6 of 6)
November 22, 2018 17:00 - 18 minutes - 16.8 MBCybersecurity and cyber risk involve many domains, including technology, business, operations and compliance. To protect our business, we need to understand its risk tolerance, build a suitable cyber strategy, and implement a sustainable cybersecurity program. Join Liz West and Bryan Li as they discuss cyber strategy, cyber risk tolerance and cybersecurity programs, as well as cyber strategies suitable for small and medium-sized companies that may not have the resources of large corporations.
Technology, Compliance, and Cybersecurity (Security, Risk, and Strategy in a Cybernetic World 5 of 6)
November 21, 2018 17:00 - 19 minutes - 17.7 MBCybersecurity is a very broad topic which encompasses with many functional areas such as risk management, engineering, networking, operations and governance. It is important to understand how cybersecurity works within two important domains: technology and compliance. In this podcast, Liz West speaks with Byran Li on how cybersecurity intersects with technologies such as AI, blockchain, mobile devices and the cloud, as well as with compliance such as the EU’s General Data Protection Regulati...
Cyber Controls from Firewalls to Biometrics (Security, Risk, and Strategy in a Cybernetic World 4 of 6)
November 20, 2018 17:00 - 19 minutes - 17.5 MBIn today’s digital world, there are all kinds of different cyberattacks that threaten our businesses. To protect them, we need to design and implement suitable cyber controls. Join Liz West and Bryan Li as they discuss the different layers of a cybersecurity framework: technical controls like firewalls and end-point protections, administrative controls such as policies and procedures, and physical controls such as security cameras and biometrics.
Common Cyberattacks (Security, Risk, and Strategy in a Cybernetic World 3 of 6)
November 15, 2018 17:00 - 21 minutes - 20 MBWith the rapid growth of digital technology, cyberattacks are on the rise as well. Understanding common types of cyberattacks will help you better design and implement corresponding cyber controls to protect your business. In this podcast, Liz West is joined by Bryan Li to explore the most common forms of cyberattacks, including phishing, malware, ransomware, denial of service, botnet, and more.
Defining “Cyber” (Security, Risk, and Strategy in a Cybernetic World 2 of 6)
November 14, 2018 17:00 - 19 minutes - 17.5 MBCybersecurity and cyber risk are hot topics in today's business world. Business owners, IT professionals, compliance specialists and end users alike all have varied perspectives. Depending on who you speak with, you often get different definitions of what cybersecurity and cyber risk entail. While each perspective is valuable, a clear and thorough understanding of these key concepts is important. Join Liz West and Bryan Li as they discuss the implications of the terms cyber, cybersecurity, a...
The Importance of Cybersecurity (Security, Risk, and Strategy in a Cybernetic World 1 of 6)
November 13, 2018 17:00 - 22 minutes - 20.4 MBCybersecurity is a large and still-growing industry. Join Liz and Bryan Li as they explore the security breaches we hear about in the news, the cost of security breaches to the companies that suffer them, the challenges of cybersecurity for both corporations and individuals, and the manners in which cybersecurity impacts the job market.
You want to volunteer with a not-for-profit board. Now what? (Not-for-Profit Board of Directors 4 of 4)
November 08, 2018 17:00 - 21 minutes - 19.9 MBWith so many options to choose from, it can be confusing deciding which not-for-profit you should dedicate your time and efforts to. This episode provides advice, tips and guidance to help you select which organization is best suited for you and how you can get there.
Not-for-profit sector in Canada and not-for-profit boards (Not-for-Profit Board of Directors 3 of 4)
November 07, 2018 17:00 - 23 minutes - 21.7 MBDid you know that six out of 10 Ontarians volunteer and that one million are employed in the not-for-profit sector? Changes like the shift in demographics and the rise of social media pose both opportunities and challenges for not-for-profits. This jam-packed episode covers both the exciting and challenging aspects of serving on a board of directors.
Not-for-profit board structure, roles and delivering on your role (Not-for-Profit Board of Directors 2 of 4)
November 06, 2018 17:00 - 20 minutes - 18.9 MBA board of directors is critical to the success of a not-for-profit organization — so what are the roles and what do they do? This episode provides an overview of the roles and responsibilities of boards of directors. Learn about the much-needed value that you as a CPA can bring to the table.
What’s a board and why volunteer with a not-for-profit board? (Not-for-Profit Board of Directors 1 of 4)
November 05, 2018 17:00 - 19 minutes - 17.7 MBLooking to give back to your community while building your professional skill and expertise? By joining a board of directors, you can help strengthen the contribution of the non-profit sector. Join Liz West and Betty Ferreira as they go over the basics of what a board of directors is, what they’re responsible for and the training and skills required of a board member.
Leadership and Alpha Body Language (Body Language Literacy 6 of 6)
November 01, 2018 16:00 - 22 minutes - 20.2 MBWe’re often told that to get ahead, you need to be an “alpha,” and this has somehow made it into our collective belief about leadership. But, what are the characteristics of an alpha, and are they truly the same characteristics we look for in our leaders? Join Liz West and body language expert Mark Bowden as they explore the reality of the “alpha” and how it applies to leadership.
Communicating in the Board Room (Body Language Literacy 5 of 6)
October 31, 2018 16:00 - 22 minutes - 20.5 MBBody language is useful in both personal and professional spheres, but it’s in the boardroom where you need to be at your most influential and persuasive. Whether you’re a leader or someone with a great idea, join Mark Bowden and Liz West as they discuss the art of persuasion, presentation, and beating anxiety in the boardroom.
The Art of Being Authentic (Body Language Literacy 4 of 6)
October 30, 2018 16:00 - 22 minutes - 20.3 MB“Being authentic” is a popular phrase that shows up both in personal and professional spheres, but it seems nobody can articulate what it means. Join our host Liz West and body language expert Mark Bowden as they discuss authenticity: what it is, how to spot it, as well as when to be authentic and when not to be.
Reading Body Language (Body Language Literacy 3 of 6)
October 25, 2018 16:00 - 24 minutes - 22 MBThey say the body never lies, but we do still get deceived by those around us. How can we better read each other to build more positive relationships? Liz West speaks with body language expert Mark Bowden about how to think about and read body language, as well as the most common myths that surround body language.
Gaining Trust with Body Language (Body Language Literacy 2 of 6)
October 24, 2018 16:00 - 23 minutes - 21.1 MBRegardless of our intentions, we’re constantly judging others and deciding who we can trust. How can we best establish trust with those we meet? Join Liz West and body language expert Mark Bowden as they discuss how to use body language to gain trust, credibility, and make great first impressions.
Using Body Language to Stand Out (Body Language Literacy 1 of 6)
October 23, 2018 16:00 - 26 minutes - 24.3 MBIntroductions and first impressions are vitally important in both professional and personal business. What can you do to stand out from the crowd? Join Liz West and Mark Bowden as they discuss body language and intuition are, as well as how to use body language to stand out and make great first impressions.
The Future of Augmented Reality (Augmented Reality and the Future 6 of 6)
October 18, 2018 16:00 - 21 minutes - 19.7 MBAugmented Reality already makes us feel like we’re living in the future, so it’s hard to imagine what could be next. Join Dr. Helen Papagiannis as she talks with host Liz West about the potential of AR, the directions AR is already taking us in, and what we hope the future of AR might be.
AR and Storytelling (Augmented Reality and the Future 5 of 6)
October 17, 2018 16:00 - 23 minutes - 21.1 MBWhether it’s for pure entertainment or a historical tour, AR has a lot of potential for storytellers of all kinds. Join Liz West and Dr. Helen Papagiannis as they explore AR storytelling, the impact it could have on industries like education, journalism, and entertainment, and share best practices for designing an AR story.
Augmented Reality and Annotation (Augmented Reality and the Future 4 of 6)
October 16, 2018 16:00 - 22 minutes - 20.7 MBAn emerging aspect of AR is annotation and instruction. In this podcast, Liz West and Dr. Helen Papagiannis discuss how annotation is distinct from visualization, the different ways annotation is being used across industries, and the implications of annotation for accessibility.
Visualization with Augmented Reality (Augmented Reality and the Future 3 of 6)
October 11, 2018 16:00 - 22 minutes - 20.3 MBVisualizing data that might otherwise be inaccessible is a powerful tool that AR can help with across industries. Join Liz West and Dr. Helen Papagiannis as they discuss how AR leverages visuals to enhance everything from utility fieldwork to psychotherapy and visual art.
AR and the Five Human Senses (Augmented Reality and the Future 2 of 6)
October 10, 2018 16:00 - 22 minutes - 20.5 MBAugmented Reality can be more than just new visuals superimposed on what we normally see. In this podcast, Dr. Helen Papagiannis speaks with Liz West about current research on how all other senses can be incorporated into AR, including how smell and taste are being explored to enhance marketing, games, and new physical and mental therapies.
Introduction to Augmented Reality (Augmented Reality and the Future 1 of 6)
October 09, 2018 16:00 - 22 minutes - 20.1 MBMany industries, including gaming, retail and education are discovering just what augmented reality (AR) can do for them. Join Liz West and Dr. Helen Papagiannis as they discuss the differences between AR and VR, how you can experience AR with your smartphone, and offer some advice for anyone interested starting their careers in AR.
The New Normal – How Digital Skills are Changing the Game (Demystifying the Innovation Economy 6 of 6)
October 04, 2018 16:00 - 21 minutes - 20.1 MBIn this podcast, Liz West and Sean Mullin break down how the demand for digital skills is the new normal and discuss examples where creativity meets public policy in providing digital literacy programs and pilots to young Canadians.
A New Approach to Innovation (Demystifying the Innovation Economy 5 of 6)
October 03, 2018 16:00 - 22 minutes - 20.3 MBJoin Liz West and Sarah Doyle as they discuss the growing risks and dangers that come along with developing innovation economies and the transformative effects that the right kinds of innovation policies can have.
Canada’s Tech Sector (Demystifying the Innovation Economy 4 of 6)
October 02, 2018 16:00 - 25 minutes - 23.6 MBCanada’s tech sector is constantly growing and changing. Decision-makers need to possess a clear view of how to adopt tech into traditional industries, and how to develop high-quality talent. In this podcast, Liz West speaks with Sean Mullin about new insights into how Canada’s tech sector is changing, what Canadian tech workers look like, and where the road for tech talent in Canada is heading.
Artificial Intelligence – Force for Good? (Demystifying the Innovation Economy 3 of 6)
September 27, 2018 16:00 - 23 minutes - 21.5 MBPolicymakers around the world are interested in what AI can do when it comes to bettering the lives of citizens. The answer is quite a bit when it comes to the development and delivery of public programs and services. Join Liz West, Sean Mullin and Sarah Doyle as they discuss the intersection of AI and public policy and look at new examples of how policymakers are improving public policy with AI.
The Uberization of Jobs (Demystifying the Innovation Economy 2 of 6)
September 26, 2018 16:00 - 27 minutes - 24.9 MBAre robots actually stealing our jobs? With the onset of automation, it’s natural to wonder what the future of work will look like. In this podcast, Liz West and Sarah Doyle discuss the impact of automation on Canadian workers and propose a new and more optimistic narrative on the future of work.
What is the Innovation Economy? (Demystifying the Innovation Economy 1 of 6)
September 25, 2018 16:00 - 24 minutes - 22.9 MBThe ‘innovation economy’ has become an undeniable part of how we work, live and play. Join host Liz West and her guests, Sean Mullin and Sarah Doyle, as they flush out the meaning and importance of innovation, and the policies that work to translate raw innovation into economic gains and growth.
Using Research to Inform Policy (The Psychology of Auditing Series 3 of 3)
September 20, 2018 16:00 - 24 minutes - 22.4 MBAcademic articles and research papers offer a wealth information on all aspects of auditing. In this podcast, Liz West and Dr. Kristina Hoang explore how policymakers currently engage with the research, how other industries engage with their own academic research, and what auditing policymakers can do to improve the way they assess and use published research in their policy decisions.
Communication Between Auditors and Audit Committees (The Psychology of Auditing Series 2 of 3)
September 19, 2018 16:00 - 22 minutes - 20.7 MBDr. Kris Hoang’s academic research into the psychology of communication reveals much about how auditors and audit committees communicate with each other. Join Liz West and Dr. Hoang as they discuss the factors that can influence what is communicated and how and why some communications differ even in a regulated environment.
Persuasion Between Auditors and Clients (The Psychology of Auditing Series 1 of 3)
September 18, 2018 16:00 - 24 minutes - 22.1 MBIn this podcast, Liz West asks Dr. Kris Hoang to share the results of her academic research on the psychology of persuasion, explore the role of persuasion in auditor-client relationships and discuss how to recognize and resist attempts at persuasion to maintain objectivity and fairness in assessments.
The Future of Startups in Canada (Digital Disruption and New Media 6 of 6)
September 13, 2018 16:00 - 20 minutes - 18.7 MBCanada’s startup scene has grown to include some globally-recognized red-hot companies. Slack, Ecobee and Shopify are just a few of the many Canadian startups that are garnering attention. With rapidly growing tech companies frequently raising nine-figure contributions from investors, what does the future hold? Join Liz West and Sean Moffitt as they discuss the evolving marketplace for startups in Canada.