On this episode, Mike is joined by Max Altschuler. Max is the VP of Marketing at Outreach, Founder of Sales Hacker and fellow Sun Devil! #ForksUp. They discuss empathy and things to consider when working with customers during a crisis. 

Questions Answered:

What inspired Max’s LinkedIn Post about Sales? How can you build trust and rapport digitally? How do you help your team during times like these?

Key Takeaways:

If you don’t understand basic EQ, you are going to miss the mark. Work on building a long-term relationship. Now is a critical time to build trust. In crisis, leadership has to stand up and be thoughtful about how they are leading their teams. Lead with empathy in your messaging, don’t be as aggressive.  Be purposeful in who you are contacting right now. 

Show Links:

https://www.outreach.io https://www.saleshacker.com Max on LinkedIn Thank You 

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