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Cheri Torres and Jackie Stavros on using Appreciative Inquiry to create conversations worth having (#41)
Candour Communication Podcast
English - February 27, 2022 19:00 - 1 hour - 52.7 MB - ★★★★★ - 6 ratingsSelf-Improvement Education Society & Culture Relationships empathy simon sinek soft skills jocko podcast people skills brene brown leaders unlocking us dare to lead candour Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
2:28 - how Cheri and Jackie first came across the idea of Appreciative Inquiry.
4:04 - how many hours in a day are you in conversation?
4:32 - what is appreciative inquiry.
5:34 - difference between a good and a bad conversation.
7:18 - you can feel when you are in a destructive, depreciative conversation.
7:42 - how many of our conversations can be worth having?
9:42 - our words affect each other.
11:13 - what to do when the conversation is turning sour.
12:02 - our conversations with loved ones are often less intentional than with strangers.
12:41 - example of using Appreciative Inquiry in the real world.
14:14 - Appreciative Inquiry is not about having rose-coloured glasses.
15:22 - the technique of flipping.
16:52 - how Appreciative Inquiry has impacted Cheri and Jackie's life.
17:15 - our words matter immensely because they shape our world.
19:08 - conversations worth having at home.
20:57 - how to get your children to actually talk to you.
24:26 - the constructionist principle.
26:32 - the poetic principle.
29:01 - Are appreciative conversations something we're born with or can it be learned?
31:01 - there is a place for the sceptic.
31:40 - appreciative inquiry doesn't mean you ignore problems.
31:54 - analytical approach: looking for positive deviants.
33:17 - overcoming negativity bias.
36:15 - how to manage your emotions in the moment.
37:47 - asking generative questions.
42:11 - dealing with negative people who don't want to have constructive conversations.
44:45 - a conversation worth having is not just a positive conversation.
45:23 - don't assume people don't want to talk to you just because they are shy or introverted.
47:30 - example of how leaders can use appreciative inquiry.
51:55 - why appreciative inquiry is more likely to influence and create change.
54:21 - How Jackie used appreciative inquiry in the hardest conversation of her life.
1:01:03 - connect with Jackie and Cheri.
You can find more detailed show notes with links to references at: https://candourpodcast.com/cheri-torres-and-jackie-stavros