Changing the way collection agencies are viewed by being Ridiculously Nice!
CallTalk™ Radio
English - January 23, 2019 18:00 - 33 minutes - 30.1 MB - ★★★★★ - 7 ratingsBusiness call center contact center call center agent certification Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Has the collections industry taken a few black eyes through the years? Yet, your specific company was not at fault? Does your company get “stereotyped” unfairly Our guest today, owns a collection agency that is intent on changing the way collection agencies are viewed - - by being ridiculously nice. Not just nice, ridiculously nice.
Today, we are going to talk to CEO of Americollect, Kenlyn T. Gretz who will explain how to change the way collection agencies are viewed by being ridiculously nice to consumers. He will explain how data + nice = results.
Guest Speaker: Kenlyn T. Gretz | Americollect
Kenlyn T. Gretz is the President & CEO of Americollect, which has been in business in Wisconsin since 1964. Americollect prides itself on changing the way collection agencies are viewed by being Ridiculously Nice. In 2008, Kenlyn and Americollect were awarded the “Small Business Solid Growth” award by “Corporate Report Magazine”. For nine consecutive years, 2009-2017 “Inc. Magazine” included Americollect in its list of “5000 Top Growing Privately Held Companies in America”. Americollect has been consistently (2009-2018) ranked as the Best Place to Work in Collections, according to InsideARM.com.