In a small business, you have to be prepared to have tough conversations with customers, employees, and vendors, and as Ormand COO of Conet Bahamas (a home improvement company based in the Bahamas) pointed out you don't always have the luxury of waiting. Small business owners have to notice challenges, address them, and pivot quickly so they can keep the business on track to deliver to the objectives that the team has committed to. 

Enjoy today's episode.

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