Digital World-Class Procurement – “Reaching New Heights in Peak Performance”

Host Chris Sawchuk talks with Tim Yoo, leader of The Hackett Group’s Technology Practice, about findings from the latest digital world-class procurement research “Reaching New Heights in Peak Performance,” which details how technology enables procurement organizations to improve efficiency, effectiveness, and customer experience. They also discuss how data and analytics skills have become more important in procurement, and how challenging it has become to find talent qualified and able to utilize these tools to provide greater business value.