Digital World-Class IT - "Reaching New Heights in Peak Performance"

Host Chris Key talks with The Hackett Group Principal Mike Fuller and Senior Director Jay Ruffin about key findings from our new digital world-class IT research, and how advanced technology is enabling new levels of insight and business value across various business services functions. Topics covered include the increasing role of data and analytics in decision making, the move towards the cloud, the need for new skills and talent in IT, and the role that organizational culture plans in IT transformation.