Business Excelleration Podcast
73 episodes - English - Latest episode: almost 2 years ago - ★★★★★ - 6 ratingsBusiness Excelleration is The Hackett Group’s weekly podcast featuring insights and research data designed to help business leaders improve efficiency and effectiveness in finance, human capital management, strategic sourcing, procurement, and information technology (IT).
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Episodes
2022 Digital World Class HR
June 28, 2022 12:00 - 26 minutes - 18.3 MBNorth American HR Executive Advisory Practice Leader Franco Girimonte and Senior Research Director Anthony DiRomualdo discuss key findings from The Hackett Group’s latest Digital World Class HR research. Show Notes: Welcome to The Hackett Group's Business Excelleration Podcast, where week after week we hear from experts on how to avoid obstacles, manage detours and celebrate milestones on the journey to world-class performance. Today's episode is hosted by Franco Girimonte, North America...
Moving Your Financial Close to the Cloud – From HFM to Oracle EPM FCC
June 21, 2022 12:00 - 20 minutes - 14.3 MBThe Hackett Group Solution Director Mark Eklund talks with Associate Principal and Consolidation Vertical Lead Brian Willson about the benefits of transitioning from Hyperion Financial Management to Oracle EPM FCC. Show Notes: Welcome to The Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. Today's episode is hosted by Mark Eklund, Solu...
GBS and Inflation
June 14, 2022 12:00 - 13 minutes - 9.06 MBThe Hackett Group Senior Director, GBS Advisory Penny Weller talks with Principal and Global GBS Advisory Practice Leader Martijn Geerling about the impact of inflation on global business services and shared services operations. Show Notes: Welcome to The Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. Today's episode is hosted by Pen...
Increasing Diversity, Equity, Inclusion, and Belonging
June 07, 2022 12:00 - 21 minutes - 14.9 MBSenior Director Anthony DiRomualdo talks with Associate Principal Arbin Smith, Associate Principal Dorothee El-Khoury about results from our recent research examining best practices around corporate efforts to increase diversity, equity, inclusion and belonging. Show Notes: Join us for this episode of The Hackett Group’s Business Excelleration Podcast, where we get to hear from experts on the top tips for avoiding obstacles, managing detours and celebrating milestones on the journey to wor...
The True Business Value of Cloud Migration
May 24, 2022 18:00 - 47 minutes - 32.8 MBThe Hackett Group Senior Director and Global IT Advisory Practice Leader Chris Key talks with Tech Transformation Practice Principal Michael Fuller, Senior Director Jay Ruffin, and Tech Practice Principal Scott Holland about key findings from The Hackett Group’s recent Cloud Migration Study, the largest-ever study of its type. Show Notes Welcome to The Hackett Group’s Business Excelleration Podcast, where — week after week — we hear from experts on how to avoid obstacles, manage detours, ...
Make or Buy – Deciding if and When to Outsource
May 17, 2022 17:00 - 21 minutes - 15.1 MBThe Hackett Group Managing Director, Advisory, Europe Martijn Geerling talks with Sourcing Transformation Practice Leader, Europe Jill Stabler and GBS Transformation Practice Leader, Europe Hermann Waschefort about factors companies should consider when deciding whether to outsource or internally develop shared services or global business services operations. Show Notes: Welcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to...
Finance Playbook: How to Manage and Mitigate Inflation
May 11, 2022 16:00 - 26 minutes - 18.4 MBSenior Research Director Shawn Fitzgerald talks with Global GBS and Finance Advisory Practice Leader Jim O’Connor and Finance, EPM, and BI Advisory Practice Leader Gilles Bonelli about the many areas where corporate finance leaders can help their companies address inflationary pressures. Show Notes: Welcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey...
Procurement and Inflation – Input and Guidance
May 03, 2022 12:00 - 28 minutes - 19.5 MBThe Hackett Group Senior Procurement Advisor Nicolas Walden talked with Associate Principal Jonathan Fehring about the impact of inflation on procurement, and how procurement leaders can address it. Show Notes: Welcome to the Hackett Group’s Business Excelleration Podcast, where – week after week – we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. Today’s episode is hosted by Nic Walden, Senior Advisor at th...
Oracle’s CTO Discusses the Emergence of Fit-for-Purpose Digital Cloud Platforms in Banking (Part 2)
April 27, 2022 14:00 - 43 minutes - 29.6 MBThe Hackett Group Director Jay Ruffin Senior talks with Oracle Cloud CTO Yonas Yohannes and Oracle Vice President, Cloud Engineering Venu Mantha about how banks are accelerating their movement towards cloud-based digital solutions as a key element of their overall digital transformation efforts. Part 2. Show Notes Welcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones ...
Oracle’s CTO Discusses the Emergence of Fit-for-Purpose Digital Cloud Platforms in Banking
April 19, 2022 12:00 - 27 minutes - 18.8 MBThe Hackett Group Director Jay Ruffin Senior talks with Oracle Cloud CTO Yonas Yohannes and Hackett Consultant Matt Williams about how the pandemic has accelerated the movement of banks towards cloud-based digital solutions as a key element of their overall digital transformation efforts. Show Notes: Welcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journ...
Takeda Pharmaceuticals – Reimagining Global Business Services
April 05, 2022 12:00 - 27 minutes - 18.9 MBThe Hackett Group Senior Director Philip King talks with Sanjay Patel, SVP and Global Head of Takeda Business Solutions about how Takeda has embarked on a digital transformation program designed to reimagine its global business services function to make it truly cross-functional, improving efficiency and strategic alignment. Takeda was named a finalist in The Hackett Group’s 2021 Digital Awards for its CFOinUrPocket AI-driven global finance dashboard. Show Notes: When Sanjay joined Takeda ...
Digital Transformation: Tales from the Front Line
March 29, 2022 12:00 - 20 minutes - 14.3 MBThe Hackett Group Principal David Ketchin talks with Principal Paul Morrison and Senior Director Hermann Waschefort about critical success factors for how companies can drive real benefits and improved performance through their digital transformation efforts. Show Notes: Welcome to the Hackett Group’s Business Excelleration Podcast, where – week after week – we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. T...
The New Normal in IT
March 22, 2022 12:00 - 40 minutes - 28 MBThe Hackett Group Senior Research Director Rick Pastore talks with American Kidney Fund CIO Gregory Smith about his new book “The New Normal in IT: How the Global Pandemic Changed IT Forever”. Show Notes: To begin, Rick asks Gregory to share his motivation behind writing his most recent book. Initially, he had written about the topic of the pandemic’s impact on companies. His wife recommended he expand on the idea of the article and write a book. As an academic and intellectual, Gregory b...
Supply Chain - Insights from The Hackett Group’s 2022 Key Issues Study
March 15, 2022 11:00 - 24 minutes - 16.8 MBThe Hackett Group Principal Robert Derocher talks with Associate Principal Joshua Nelson and Associate Principal Erin Blair discussed key findings from The Hackett Group’s 2022 Supply Chain Key Issues research, which details the priorities and challenges for supply chain organizations. Show Notes: To begin, Erin identifies the biggest issues we saw in 2022. Given the supply chain disruption because of the pandemic, she finds it unsurprising that the top three issues related to managing the...
Finance – Insights from The Hackett Group’s 2022 Key Issues Study
March 08, 2022 13:00 - 29 minutes - 20.3 MBThe Hackett Group European Practice Leader David Ketchin talks with Global Advisory Practice Leader Tom Willman about key findings from our 2022 Finance Key Issues Research, which outlines changing trends, priorities, and challenges facing the finance function. Show Notes: Welcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. ...
Procurement – Insights from The Hackett Group’s 2022 Key Issues Study
February 22, 2022 22:00 - 26 minutes - 18.3 MBThe Hackett Group Senior Manager Vicky Kavan talks with Principal Chris Sawchuk and Principal Timothy Yoo about key findings from our 2022 Procurement Key Issues Research, which outlines changing trends, priorities, and challenges facing the procurement function. Show Notes: The Hackett Group runs a key issues study annually to identify the impact of changing trends and guide research for the following year. One of the strongest themes to come from this year's study was the importance of p...
Information Technology – Insights from The Hackett Group’s 2022 Key Issues Study
February 15, 2022 17:00 - 30 minutes - 21.2 MBSenior Director Chris Key talks with Principal Michael Spires about key findings from The Hackett Group’s 2022 Technology Key Issues research, which identifies priorities and potential challenges for technology organizations. Show Notes: Welcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. This episode of the podcast is host...
Human Resources – Insights from The Hackett Group’s 2022 Key Issues Study
February 08, 2022 17:00 - 14 minutes - 10.2 MBThe Hackett Group Senior Research Director Anthony DiRomualdo talked with European HR Practice Leader Dorothee El-Khoury about key findings from The Hackett Group’s 2022 Human Resources Key Issues Research. The research covers top priorities and challenge areas for HR in 2022, including the ongoing pandemic, the great resignation, the challenge of retaining and attracting workers, the shift to remote/hybrid work, creating a more diverse and inclusive workforce, and more. Show Notes: Welcom...
Global Business Services – Insights from The Hackett Group’s 2022 Key Issues Study
February 01, 2022 17:00 - 19 minutes - 13.6 MBThe Hackett Group Vice President of Research Erik Dorr talks with Global GBS Practice Leader Martijn Geerling and Senior Director Hermann Waschefort about key findings from The Hackett Group’s 2022 Global Business Services Key Issues Research. The research tracks GBS goals, critical development areas, and digital transformation priorities, and offers GBS executives guidance on where to focus their efforts. Show Notes: Welcome to the Hackett Group’s Business Excelleration Podcast, where – ...
Vodafone – A Blockchain Price Manager Helps Revolutionize Procurement
January 25, 2022 13:00 - 23 minutes - 16.3 MBThe Hackett Group European Procurement Advisory Practice Leader Mélani Flores talks with Vodafone Global Head of SCM Development, Operations & Digital Reinhard Plaza-Bartsch about their Vodafone Blockchain Price Manager, which was the winner in the Source-to-Purchase category in The Hackett Group’s 2021 Digital Awards. Show Notes: Welcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and cel...
Sustainable Procurement in Europe – Critical Success Factors
January 18, 2022 13:00 - 26 minutes - 18.1 MBThe Hackett Group Principal David Ketchin talks with Senior Director Hiten Parmar and Principal Georg Bach about their perspective on sustainable procurement in Europe, how the pandemic has helped move the topic to the top of the procurement agenda, and critical success factors for sustainable procurement initiatives. Show Notes: This episode of the podcast is hosted by David Ketchin, Managing Director of Europe for the Hackett Group. His guests for the episode are Principal Georg Bach an...
Going to the Cloud: Key Considerations, Opportunities and Challenges
January 11, 2022 13:00 - 19 minutes - 13.6 MBThe Hackett Group Director Jay Ruffin talks with Principal Yonas Yohannes on the growth of cloud computing and what companies should think about as they make the decision to move to the cloud. Show Notes: Welcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. This episode of the podcast is hosted by Hackett Group Senior Direc...
“The Great Resignation”
January 04, 2022 13:00 - 17 minutes - 12.2 MBThe Hackett Group Senior Research Director Tony DiRomualdo talks with Chief HR Officer Harry Osle about “The Great Resignation,” what is driving it and what companies can do to address issues relating to hiring and retention in today’s changing market. Show Notes: Welcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. This ep...
What to do About the Looming Credit Crunch
December 14, 2021 13:00 - 19 minutes - 13.4 MBThe Hackett Group’s European Advisory Services Practice Leader Martijn Geerling talks with European Practice Leader David Ketchin about the financial impact of the pandemic on European businesses, and how companies can prepare for potentially rising interest rates in 2022.
Inside ADP’s Innovation Lab
December 07, 2021 13:00 - 44 minutes - 30.5 MBThe Hackett Group Director Jay Ruffin talks with Senior Director Rick Pastore, ADP Senior Vice President Roberto Masiero and ADP Corporate Vice President Don Weinstein about the evolution of ADP’s Innovation Lab, which has helped drive transformational technology change for the HR management software and services vendor.
Reimagining GBS and Outsourcing - Next Generation Operating Models
November 30, 2021 20:10 - 21 minutes - 14.5 MBThe Hackett Group Principal David Ketchin talks with Associate Principal John Sheridan and Senior Director Hermann Waschefort about the role of global business services and outsourcing in the next-generation operating model for finance, procurement, and other business services.
Optimizing Project Demand Management
November 23, 2021 17:00 - 21 minutes - 14.5 MBThe Hackett Group’s Chris Key speaks with Senior Research Director Rick Pastore about best practices that enable top performing IT organizations to more effectively prioritize and manage IT projects to deliver greater business value.
The Big Reset on Talent
November 16, 2021 13:00 - 24 minutes - 16.7 MBThe Hackett Group Associate Principal Franco Girimonte talks with Senior HR Research Director Tony DiRomualdo and HR Advisor Dave Polacheck about the current crisis in retaining and finding talent, and how companies can more effectively address these issues.
How Finance Can Be a Better Strategic Partner to the Business
November 02, 2021 17:20 - 27 minutes - 19.2 MBSenior Research Director Nilly Essaides talks with Associate Principal Gilles Bonelli and Associate Principal Sherri Liao about what steps finance organizations can take to mature their finance business partnering capabilities.
HR Spotlight – Corporate Learning: Transformation Accelerated
October 26, 2021 12:00 - 18 minutes - 12.8 MBAssociate Principal Dorothee El-Khoury talks with Senior Director, HR Advisory Services David Polacheck about the latest trends in corporate learning and development.
Shifting IT’s Perspective - From a Cost Center to a Business Value Creator
October 19, 2021 12:00 - 25 minutes - 17.8 MBDirector Jay Ruffin talks with Principal Yonas Yohannes and Senior Consultant Matt Williams about transitioning IT towards a value-driven approach that provides greater transparency to internal clients and focuses on improving flexibility, agility, and the quantification of the strategic business value that is being driven by technology transformation and systems rationalization.
Wipro’s AI-Led HR Transformation
October 12, 2021 22:30 - 30 minutes - 21.1 MBThe Hackett Group Principal Paul Morrison talks with Wipro’s VP of HR and Global Head of HR Shared Services Putul Mathur and VP and Global Head of AI Solutions Practice Mukund Kalmanker about Wipro’s AI-led digital transformation in human resources, which won the company a 2021 Digital Award in the Hire-to-Retire category from The Hackett Group.
The Shift to Digital World Class Performance
October 05, 2021 21:00 - 18 minutes - 12.5 MBPrincipal Martijn Geerling talks with Vice President of Research Erik Dorr about The Hackett Group’s new Digital World Class performance standard, and how it differs from the world-class standard that The Hackett Group has used for decades to measure operational excellence and business value in finance, procurement, HR, IT, and other business services areas.
Enabling Data Science to Speak the Language of the Business
September 29, 2021 17:00 - 24 minutes - 17.2 MBDirector Jay Ruffin talks with Senior Consultant Matt Williams and Principal Yonas Yohannes about how data science has changed in the past few years, and how data scientists can better understand and address the needs of the business.
Procurement: Buying Channel Strategy Optimization
September 14, 2021 12:00 - 22 minutes - 15.5 MBAssociate Principal Patrick Chan talks with Associate Principal James McDonald discuss how companies can transform and optimize their buying channel strategy by considering the best mix of requirements, controls, approvals, and procedures for each major category of corporate purchases.
Trends in Sustainable Procurement and Supplier Diversity – Contrasting US and European Perspectives
September 07, 2021 12:00 - 36 minutes - 24.9 MBThe Hackett Group Senior Advisor Kurt Albertson talks with Senior Advisor Nic Walden, discussing and contrasting trends in environmental, social, and corporate governance (ES&G) programs in the U.S. and Europe. They detail how sustainability and supplier diversity in particular are a growing priority for many companies, and talk about the requirements companies are putting on their procurement leaders and suppliers to more effectively address these issues and measure performan...
2020 Working Capital Survey – Key Findings
August 31, 2021 12:00 - 15 minutes - 10.8 MBHost Istvan Bodo talks with Craig Bailey, who leads the working capital team within The Hackett Group’s finance transformation practice, about key findings from The Hackett Group’s 2020 Working Capital survey. The survey, which analyzes performance in payables, receivables and inventory for the 1000 largest public non-financial companies in the U.S., showed the transformational impact of the pandemic on working capital performance. Overall, most companies dramatically slowed p...
HR Strategies For The New Hybrid Workplace
August 24, 2021 16:00 - 23 minutes - 16.2 MBHost Franco Girimonte talks with Senior Research Director Tony DiRomualdo and Senior Director David Polacheck about winning HR strategies for the new hybrid workplace. They discuss the return to the office, the future of work, and provide recommendations on how to redesign work for the better.
Supplier Diversity – New Study Sees Dramatic Growth, Ambitious Goals For Most Companies
August 17, 2021 12:00 - 31 minutes - 21.8 MBHost Laura Gibbons talks with Senior Director Tarun Puri about findings from our new supplier diversity study. They discuss how the social equality movement of the past few years has sparked growth, the ambitious goals companies have for supplier diversity expansion, and changes in how companies are structuring their programs internally.
Global Business Services & Smart Automation – Key Findings From Our Round Tables
August 10, 2021 12:00 - 26 minutes - 18.4 MBThe Hackett Group Principal Vin Kumar talks with Senior Director Vanessa Keating about key findings from regular round table discussions with business leaders, discussing how they are making the most of RPA and other smart automation technology, and how the use of this technology is evolving.
Digital World-Class HR – “Reaching New Heights in Peak Performance”
August 03, 2021 12:00 - 20 minutes - 14.1 MBThe Hackett Group Associate Principal Franco Girimonte talks with Senior Director Tony DiRomualdo about results from our latest digital world-class HR research. They discuss how technology is dramatically changing the way HR organizations operate, and allowing them to provide greater strategic value and an improved customer experience at lower cost.
Digital World-Class Finance – “Reaching New Heights in Peak Performance”
July 27, 2021 12:00 - 38 minutes - 26.4 MBThe Hackett Group Associate Principal Gerhard Urbasch talks with Principal Jim O’Connor , who lead’s our North American Advisory Practice, about the findings from our digital world-class finance research. They discuss how digital transformation has helped finance become leaner and more agile, and deliver greater strategic value to the enterprise.
Digital World-Class Procurement – “Reaching New Heights in Peak Performance”
July 20, 2021 12:00 - 14 minutes - 9.95 MBHost Chris Sawchuk talks with Tim Yoo, leader of The Hackett Group’s Technology Practice, about findings from the latest digital world-class procurement research “Reaching New Heights in Peak Performance,” which details how technology enables procurement organizations to improve efficiency, effectiveness, and customer experience. They also discuss how data and analytics skills have become more important in procurement, and how challenging it has become to find talent qualified...
Digital World-Class IT - "Reaching New Heights in Peak Performance"
July 14, 2021 18:00 - 35 minutes - 24.7 MBHost Chris Key talks with The Hackett Group Principal Mike Fuller and Senior Director Jay Ruffin about key findings from our new digital world-class IT research, and how advanced technology is enabling new levels of insight and business value across various business services functions. Topics covered include the increasing role of data and analytics in decision making, the move towards the cloud, the need for new skills and talent in IT, and the role that organizational cultur...
Modernizing IT at the IMF
June 21, 2021 12:00 - 30 minutes - 20.6 MBHost Jay Ruffin talks with Edward C Anderson, CIO and IT Department Director at the IMF about the challenge of modernization, and the integrated tools and cultural shift required to help staff become better knowledge workers. Ruffin also discusses how his IT staff has helped the IMF adapt to the pandemic, and how his team has participated in IMF discussions around cryptocurrency, blockchain, and other technology-driven issues, and have helped their organization develop strateg...
Kimberly-Clark’s Journey to GBS Excellence
June 01, 2021 16:00 - 24 minutes - 16.7 MBPenny Weller, The Hackett Group Senior Director, GBS Advisory, talks with Juan Gomes Hoyos, Senior Manager, GBS Global Operational Excellence Practices for Kimberly-Clark about Kimberly-Clark’s transformation journey in global business services. The company has created a culture of continuous improvement that enables its GBS operations to provide unique strategic value, drive cost savings, improve efficiency, and enable excellence in both traditional and non-traditional global...
Creating a Culture of Performance Excellence
May 24, 2021 12:00 - 35 minutes - 24.2 MBHost David Ketchin talks with Tom Kellaway, The Hackett Group Associate Principal and European Benchmark Practice Leader about creating a sustainable performance excellence culture via a combination of measurement, accountability, strategic thinking, and cross-functional collaboration. Tom shares brief case histories from several clients who are targeting world-class performance levels, including Vodafone, Sky, Tetra Pak, and BASF.
Procurement & Supply Chain Excelleration: 5 Essential Digital Business Capabilities
May 17, 2021 12:00 - 33 minutes - 23 MBHost Nathan Harris talks with Kurt Albertson, Principal in The Hackett Group’s Procurement Advisory Group and Josh Nelson, Principal in The Hackett Group’s Supply Chain and Operations Consulting Group about the impact of the pandemic on companies’ digital transformation initiatives in procurement and supply chain, and how companies with more mature digital transformation programs benefitted in terms of improved agility, efficiency, and insight.
IT Excelleration: 5 Essential Digital Business Capabilities
May 10, 2021 12:00 - 35 minutes - 24.4 MBHost Paul Morrison talks with The Hackett Group IT Transformation Practice Principals Scott Holland and Mike Fuller about how IT must adapt to its changing role in the business, balance the need to “keep the lights on” with the development of emerging capabilities, and use digital transformation to improve agility, enhance the customer experience, and drive greater value to the enterprise.
GBS Excelleration: 5 Essential Digital Business Capabilities
May 03, 2021 12:00 - 31 minutes - 21.9 MBHost Martijn Geerling talks with Paul Morrison, Principal and Digital Enablement Transformation Practice leader and Vin Kumar, Principal and Digital Finance and Global Business Services Advisory Practice leader about how digital transformation is changing the way Global Business Services organizations operate, and how they can use technology to further optimize processes, reduce manual labor, and provide greater strategic value to their companies.