Business - How to Lead a Team with Calum Richardson

In this episode, Andy sits down with the multiple award-winning, ex-forces, hospitality business coach and restauranteur Calum Richardson. He shares how he got started in the hospitality industry and became a coach.

He and Andy discuss recruitment, staff development, retention and why paying under 18s less is a bad idea. Calum also explains why he no longer has business partners, how to use journaling for personal development and much more.

KEY TAKEAWAYS

Always make time for self-development.It´s OK to fail. If you don´t try you´ll never get anywhere.You´ve got to coach your staff instead of always telling them what to do.Put your staff through all departments. They will have a fuller understanding of how the business works and be able to work more flexibly.Employ someone for a trial day or week.Pay everyone fairly, you need them all. Your kitchen porter is just as important as your servers.Stop paying youngsters the lower minimum wage.Be willing to adapt.Journaling is not a load of b**cks. It helps you to see problems coming and recognise what you have achieved.

BEST MOMENTS
‘Don´t open your mouth so quick.’

‘I like to get people and mould them.’

‘Staff retention – build a relationship, it's about relationships.’

EPISODE RESOURCES
https://www.instagram.com/calumrichardso1
https://forkedupcoach.com/
https://www.facebook.com/people/Forked-Up 

VALUABLE RESOURCES
Stay Hungry Podcast Series
Stay Hungry Bestselling Book

Done-for-you marketing: www.codebreak.co.uk
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ABOUT THE HOSTS

Joel Stone
Joel Stone is a marketer and disciple of business strategy. After seeing the impact of the 2008 recession, he decided to take control and leave employment to set up in business for himself. He quickly built an award-winning design agency, partnering with Andy on numerous projects until they formed Codebreak in 2019. 

Having previously helped brands including GlaxoSmithKline, Diageo, Beta Tools, and Channel 4, Joel’s work has been seen all over the world. He takes pride in applying techniques normally reserved for huge corporations to SMEs throughout the UK. Case studies of Joel’s work have featured in Design Week, The Drum, and Social Media Today.

Andy Rao
Andy studied Psychology at university, which was his springboard into the world of marketing. He realised that to sell successfully you have to put yourself into the shoes of your customer and understand their why. Andy started his marketing career working closely with dozens of Shrop