S02E096 - Customer Service with Stacy Traxler

Julie and Corey are joined by Stacy Traxler who is a partner in Certivium with the SB PACE team.  On the front end, Julie and Corey talk about launching Certivium and how their approach to social media management is different and better.  Once Stacy joins, they talk about borrowed courage and learning how to do things on the fly.  They cover the need to be flexible and how businesses need to be comfortable giving up control of their customers.  The three talk about the value of outsourcing and automation and finish the show by discussing thinking outside of the box.

Connect with Stacy and learn more about Certivium on the website (www.certivium.com)

Ready to Accelerate Your Growth?  Check out our small business coaching program

(https://www.sbpace.com/small-business-coaching)

Follow our podcast on Instagram (@bizquik.podcast), and if you want to learn more about SB PACE, head on over to our website SBPACE.com.  You can also find us on the following social media platforms:

Facebook (SB PACE)

Instagram (@sb.pace)

LinkedIn (@sb-pace)

Twitter (@sb_pace)

YouTube  (SB PACE)

If you like our intro, hit up Pat Hilton on Instagram (@pathiltonlive)

You can buy our book, Seriously?  Now What?!  A Small Business Guide to Disaster Preparedness, on Amazon.

BizQuik is a Traxler-Harris production.

#Podcast #entrepreneurship #startup #businessowners #businesscoach