BTI #344: How to Wow

Beyond the Image Podcast

English - February 25, 2022 02:05 - 23 minutes - 18.8 MB - ★★★★★ - 362 ratings
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Previous Episode: BTI #343: I Wanna Be on TV with Haddie Djemal

Next Episode: BTI #345: Most Marketable Images for Fitness Magazines

I’ve been told I like to complain a lot. And I take issue with that critique. Perhaps, I want to complain that I’m being critiqued for complaining too much. Because how is the world ever meant to improve if I am not complaining?

Today, I’m sharing the top 5 worst experiences I’ve ever had as a consumer, what not to do to your customers, and how to delight your customers instead.

“How can you surprise your audience?”

IN THIS EPISODE

The top 5 worst consumer experiences I’ve ever had and why. Unacceptable customer service behaviors. Inspiration for you on how to treat your customers. Why delighting your customers is essential for word of mouth referrals. Mapping out your consumer journey and how this helps. The value of touch points. Bonus gifts and a gift for you!

Connect with James

Website: jamespatrick.com

Instagram: @jpatrickphoto

Text me marketing questions @: 480-605-3254

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For more, visit jamespatrick.com