Assist With Impact
200 episodes - English - Latest episode: 28 days ago - ★★★★ - 26 ratingsIf you're ready to be more proactive and be the "little hinge that can swing big doors" then Assist With Impact is a must-listen podcast.
Join your host Liz Van Vliet and learn practical tips, strategies and insights that will help you move beyond being simply an order-taker.
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Episodes
147. Being a (Successful) Giver in 2022
January 05, 2022 05:48 - 13 minutes - 19 MBA solo episode kicking off 2022 with a book recommendation. - What defines a 'giver', a 'taker' and a 'matcher' - Why this applies particularly to Executive Assistants - How I relate to being a failing giver and the cost it takes on me - How it applies to my word of 2022 - My wish for you, my lovely listener Watch the TEDx talk where Adam Grant talks about these concepts here: https://www.ted.com/talks/adam_grant_are_you_a_giver_or_a_taker?utm_campaign=tedspread&utm_medium=...
146. Wrapping Up 2021
December 22, 2021 01:13 - 18 minutes - 25.5 MBIn my final episode for 2021 I share what I've seen in the Executive Assistants I've trained this year. Listen to the episode to hear the biggest pain points and my observations about why this is the case. I also discuss how this year has been about consistently sharing my approach to training and coaching assistants. Helping you move out of the order-taker zone and spend more time in the more impactful zone of Linchpin Assistant is what I'm all about and my Knowing Framework is the founda...
145. Book Recommendation - Impact Players by Liz Wiseman
November 16, 2021 04:58 - 26 minutes - 36.8 MBIn this solo episode, Liz shares why she LOVED this book by Liz Wiseman, and why it's a must-read for Executive Assistants who want to be impact players or Linchpin Assistants. Liz Wiseman is a researcher and executive advisor who teaches leadership to executives around the world. She is the author of New York Times bestseller Multipliers: How the Best Leaders Make Everyone Smarter, The Multiplier Effect: Tapping the Genius Inside Our Schools, and Wall Street Journal bestseller Rookie Sm...
144. Rachael Bonetti Interview (Part 2)
November 02, 2021 05:13 - 23 minutes - 32.1 MBPart Two of my interview with ex-Linchpin Assistant Rachael Bonetti. In the second half of our interview Rachael shares her five tips for developing your 'Executive Presence'. Rachael says "It's in the way they move, speak and show up every day. It's evident in their actions, their commitments and their focus." It's something she works with EAs to develop and demonstrate in her mentoring programs. The five tips are in the area of: 1. Composure 2. Online presence 3. Pay attention ...
143. Rachael Bonetti Interview (Part 1)
October 26, 2021 05:31 - 29 minutes - 41 MBThe first in my two-part interview with Rachael Bonetti. Listen to the episode to hear her experience navigating the Career Spider Frame. How Rachael got clear on the skills, behaviours and values that empowered her to support Chairmen, CEOs, change-makers and entrepreneurs, and show up as a Linchpin Assistant. How Rachael started and grew her side hustle, The Admin Alchemist, enabling her to step away from her EA role to focus on her business full time. Hear how Rachael mentors Execu...
142. Stop Being The Victim: Identifying The Villain In Your Drama Triangle
October 19, 2021 01:57 - 14 minutes - 19.9 MBThe third and final episode in my mini-series on how the dreaded Drama Triangle plays out for you as an Executive Assistant or Office Professional. In this episode we focus on the 'Perpetrator'. These people are the villain of the drama. They're controlling and they're catch-cry will be something like... "It's all your fault", "I know better", "You're doing it wrong". Setting boundaries and communicating assertively are vital in managing people like this. Download my free guide to e...
141. How Executive Assistants Can Avoid Being 'Rescuers'
October 12, 2021 04:43 - 23 minutes - 31.7 MBThis week's episode follows on from Episode 140 and dives a bit deeper into the role of the 'rescuer' in The Drama Triangle. - The 3 situations where the victim looks to the rescuer to save them from - The people that may present want you as an assistant, to 'rescue' them - The WIFM (What's In It For Me) you get from being a rescuer - How The Drama Triangle is a part of 'below the line' thinking and behaviours - 3 reasons your 'starting gate' role is the rescuer - 3 steps to mo...
140. The Drama Triangle Explained
October 05, 2021 04:36 - 27 minutes - 38.1 MBThis week's episode relates to a topic that I see coming up again and again in my work coaching and training executive assistants and administrative professionals. The Drama Triangle is something you will relate to both in terms of your work environment and in your personal life. Are you a victim, a persecutor, or a rescuer? If you're human, chances are there will be different situations where you may view yourself (or be seen by others) as all three. The Drama Triangle was the work of ...
139. Well Hello - I'm Back!
September 27, 2021 02:12 - 14 minutes - 20.4 MBIt's been a few months between podcast episodes but baby, I'm back! This episode is a solo one, explaining what's been going on and providing a glimpse of what to expect for the remainder of 2021. Thanks for sticking with me and sending you lots of love my lovely listeners x
138. Interview: Marco Macente, Executive Business Partner
June 24, 2021 03:21 - 29 minutes - 40.5 MBPart Two of my interview with Marco where we continue our conversation around the self-directed learning and development that Marco has initiated in order to build his capability, confidence and value as an Executive Assistant. Extending himself as an EA has also involved stepping into the limelight on another podcast, The Future Assistant, hosted by Diana Brandl. You can find the episode here. Marco Macente is an Italian office professional who has been working as an Executive Assistan...
137. Interview: Marco Macente, Executive Business Partner
June 16, 2021 05:59 - 39 minutes - 54.8 MBMarco Macente is an Italian office professional who has been working as an Executive Assistant for ten years. He is based in Milan and has studied in the United Kingdom where he undertook a Masters in Corporate Communications in London. Marco supports senior managers within the Oncology unit of Bayer Pharmaceuticals and in this episode shares how he is fulfilling the role of EA as an Executive Business Partner. Marco is a wonderful personification of what I mean when I describe someone w...
136. Navigating The Career Spider Frame Case Study
May 18, 2021 04:44 - 21 minutes - 29.5 MBClimbing the career ladder isn't all it's cracked up to be. Instead, think of your career like a spider frame... Yes there's up. But there's also across. This episode is the part of my discussion with Dani and Tricky from Tenfold Australia who I featured in Episode 135. I took the opportunity to get them to tell me about their personal experience navigating the career spider frame. Listen to them as they recount the moves they've made, the lessons they've learned, and the way that Te...
135. Interview with Dani Matthews & Richard (Tricky) Mableson of Tenfold Australia
May 04, 2021 05:17 - 45 minutes - 61.9 MBTenfold Australia was established in 2020 to ‘tenfold Australia’s impact for a better world’. They describe themselves as a 21st century multinational leadership forum. The company name reflects their purpose to tenfold Australia’s impact for a better world. Episode 135 is my interview with Dani Matthews, Chief Experience Officer (CXO) and Richard (Tricky) Mableson, Chief Success Officer (CSO) of Tenfold Australia. Commencing operations in 2020, Tenfold Australia provides a range of di...
134. The Perfect Storm (In A Wineglass)
April 27, 2021 03:07 - 21 minutes - 30.2 MBIt's been a month between podcast episodes and for that I am truly sorry. Leaving you, my lovely listener in the lurch isn't a good feeling. But sadly, there's been a bit going on for me and unfortunately I haven't felt capable of showing up on the podcast. That's changing today. I'm back and I want to be my authentic self and share what's been going on for me.
133. Why Hope Is Not A Strategy
March 25, 2021 06:44 - 15 minutes - 21.8 MBI didn't invent the phrase 'hope is not a strategy' but I love it and I think it's particularly relevant for assistants who find themselves trapped in a hope-based strategy when it comes to asking for what they want and what they need AND asking for what their boss wants and needs. In this episode I explore the topic of self advocacy and how it is one area where being comfortable engaging in difficult conversations is an essential Power Skill that I want you to invest energy in developing....
132. Engaging In Difficult Conversations: The Power Skills Most Assistants Struggle With
March 11, 2021 03:40 - 28 minutes - 38.7 MBNo one likes a difficult conversation (including me). Being able to engage in challenging conversations is a crucial Power Skill that I train assistants in. There are many people who avoid them altogether but the consequences of this can be enormous and it's definitely something that will get in the way of you being perceived as a Linchpin Assistant. If you're someone who cares about creating and maintaining healthy and happy relationships, both at work as well as in your personal life, ...
131. Taking The Temperature Of C-Suite Leaders: Insights From My Survey
March 04, 2021 03:07 - 18 minutes - 25.8 MBA few years back I started surveying business leaders to get their perspective on the role of the EA and how their EA enabled their leadership and effectiveness. The results continue to be interesting. In this episode I share a couple of the insights. Interestingly whilst leaders SAY they want their EA to demonstrate leadership traits, significantly less respondents agreed with statements that bear out what it LOOKS like for an assistant to be treated as part of the leadership team. This d...
130. Negotiation Skills for Linchpin Assistants
February 23, 2021 07:46 - 21 minutes - 29.8 MBLinchpin Assistants are 'superpowered' by what I describe as their Power Skills...soft skills on steroids! Negotiating for mutual benefit is one of the 10 Power Skills that I train assistants to be able to rely on to help them be that little hinge that can swing big doors. Resources discussed in this episode: - Huthwaite whitepaper can be downloaded here https://info.huthwaiteinternational.com/effective-negotiation-skills - Create Winning Agreements, A Practical Guide to Negotiat...
129. Reflecting & Refocusing: It's Not Too Late
February 10, 2021 03:51 - 20 minutes - 27.5 MBIt might be February but it's still early enough in 2021 to spend some time reflecting and refocusing so that you can march forward purposefully into this still fresh year. In this episode Liz shares some resources to help you do exactly that. Firstly, Dr. Peter Fuda is a thought leader in the area of high performing teams and leadership. He has a brilliant blog and is someone to follow on LinkedIn. Find him at: https://www.enixa.co/ Liz also mentions the concept of S.M.A.A.R.T. goa...
128. Covid 2020 Christmas Wishes
December 22, 2020 09:13 - 16 minutes - 22.1 MBA solo episode from Liz to wish all of my lovely listeners a safe, healthy and happy holiday season. In this episode I share my own experience of Christmas in hospital attached to a drip being cared for during Breast Cancer treatment and finding myself in Intensive Care coming close to death. I talk about the lessons I learnt about what's worth caring about and what can be kicked to the curb. I talk about gratitude and perspective and why for me these are not just empty words. It's b...
127. The Road Rambling Edition: Thank You 2020, You Can Leave Now
December 10, 2020 01:52 - 15 minutes - 21.5 MBWelcome to a 'road rambling' episode where I share what's been going on in my house in the last few weeks and why I've been MIA to a certain extent as a result. If there's a takeaway from this episode it's that we need to be as kind to ourselves as we are to others. Life is messy and as I like to say, we are human beings not human doings and the realities of 'being a human' have been what I've experienced in the last few weeks. Onwards and upwards. Bring on 2021!
126. Interview with Emma Rhoades (Part 2)
November 24, 2020 02:00 - 25 minutes - 34.7 MBPart 2 of my interview with Emma Rhoades from Her Corporate Journey. In this episode Emma shares her 5 tips for managing your manager and how she has learnt from experience the value of each of these tips. This episode reinforces why I believe the five elements of my Knowing Assistant Framework are vital to helping you develop as an assistant. This episode particularly reinforces the value of Knowing Your Manager and Knowing Your Power Skills (Managing Up being one of them!) You can lear...
125. Interview with Emma Rhoades
November 17, 2020 07:54 - 31 minutes - 43.4 MBThe Being Indispensable podcast is about inspiring and educating you as assistants and OPs and Emma Rhoades is someone I have enormous respect for in terms of her knowledge and expertise in the area of management skills and self leadership. Emma walks the talk and in Part 1 of our conversation she shares her own experience navigating the career spider frame and how she has arrived at the point of founding Her Corporate Journey. In the first of two episodes we also discuss: The valu...
124. Why Attention Management Is An Indispensable Skill For Linchpin Assistants
November 11, 2020 02:51 - 25 minutes - 35.6 MBIn this episode Liz explains what Attention Management is and how it differs from Time Management and some tools and techniques for being proactive about managing your attention. There is a school of thought that Time Management is an outdated concept. Instead it’s about Attention Management - switching your attention to focusing on achieving a specific result. Maura Thomas defines it as “...the ability to consciously direct your attention in any given moment, to be more proactive t...
123. Power Skills: Decision Making and Critical Thinking
November 03, 2020 07:03 - 22 minutes - 31.5 MBDecision making and critical thinking fall under the umbrella of problem solving and that is right in the wheel-house of a Linchpin Assistant who is effective and efficient because they possess Power Skills like these. Listen to this episode to hear how I define decision making and critical thinking, why these two Power Skills are in my top ten and a framework you can use to problem solve in your job and in your life. This episode is also helpful listening if you want to notice and obser...
122. Interview With Jo Miller (Part 2)
October 27, 2020 00:56 - 28 minutes - 39.6 MBIn Part 2 of my conversation with Jo Miller we talk about the FIVE leadership types that Jo has identified and the traits of each. Jo does some myth busting around the perception that you need to be a manager of people to be a leader. We focus on HOW you can amplify your accomplishments and Jo takes me through the ways she recommends you can put this into action. Finally we discuss the trap that you fall into when you make yourself indispensable for doing work that downplays your potent...
121. Interview With Jo Miller (Part 1)
October 20, 2020 03:20 - 31 minutes - 43.6 MBThis week’s episode is Part 1 of my interview with the awesome Jo Miller who I have mentioned on the podcast a number of times and dedicated Episode 66 to sharing her method for creating a Shadow Organisation Diagram. If you haven't listened to it you can find it here. https://myeacareer.com/podcasts/indispensable-skills-how-to-develop-a-shadow-organisation-diagram/ In Part 1 we explore: - Jo’s experience navigating her own career climbing frame (the topic of last weeks episode) ...
120. The Competencies That Power A Linchpin Assistant
October 13, 2020 09:03 - 20 minutes - 28 MBThis weeks episode is intended to give you an overview of the Assistant Competency Model created by Liz as well as the Ten Power Skills that propel assistants into the top quadrant as a Linchpin Assistant. These ideas are the result of the years Liz has spent speaking to, training and coaching assistants as well as researching and interviewing hundreds of business leaders to understand the key competencies that Linchpin Assistants demonstrate. Download your free handout with links to th...
119. Why It's Okay To Love Yourself More Than Your Job
October 07, 2020 01:27 - 15 minutes - 21.7 MBA solo episode discussing why it's so vital that regardless of how much you love you job you must always prioritise your love for yourself above it. That can be tricky when you're anxious and stressed about your job security but helping you see that you have options is what I'm all about. Self care anytime is important because we are human beings NOT human doings but in 2020 it's gone beyond burnout for most of us and we are now just soldiering on despite our mental fatigue and sense of...
118. Less Ladder More Spider Frame
September 29, 2020 05:01 - 16 minutes - 23.1 MBA solo episode ruminating on my own experience thinking of my career as a ladder and struggling at times to feel that I had options and that there were benefits to gain from making a lateral, diagonal or even a backwards move. These days I prefer to think of my career as climbing a spider frame that you'd find in a playground. Up, down, lateral and diagonal moves are all not just possible but encouraged. Embracing the mindset that every move affords you opportunities to learn and grow a...
117. Insights From A Leadership Coach: Interview With Pod O'Sullivan (Part 2 of 2)
September 21, 2020 05:59 - 23 minutes - 31.8 MBPadraig O'Sullivan or Pod as he is known was the business leader I supported in my role as an Executive Assistant. He was a mentor and informal coach to me and I consider myself fortunate to have come into his orbit. Pod’s reputation as a leading leadership advisor and Top Teaming expert has been established with over 20 years leadership and coaching experience encompassing Australia, Asia, Europe, South America and the Middle East. He has been labeled “one of Asia’s top leadership expert...
116. Insights From A Leadership Coach: Interview With Pod O'Sullivan (Part 1 of 2)
September 15, 2020 03:33 - 43 minutes - 59.4 MBPadraig O'Sullivan or Pod as he is known was the business leader I supported in my role as an Executive Assistant. He was a mentor and informal coach to me and I consider myself fortunate to have come into his orbit. Pod’s reputation as a leading leadership advisor and Top Teaming expert has been established with over 20 years leadership and coaching experience encompassing Australia, Asia, Europe, South America and the Middle East. He has been labeled “one of Asia’s top leadership expert...
115. How Executive Assistants Can Lead Without A Title
September 08, 2020 04:21 - 16 minutes - 22.9 MBRobin Sharma is the author of The Leader Who Had No Title and in this episode I share his recommendations on how to lead from where you are and four things you can do NOW to build your leadership skills and the perception of you as a leader. Watch the video of Robin discussing these concepts here: https://youtu.be/u9IEeHqsTDs To find out more about Robin Sharma and this book head to his website https://www.robinsharma.com/book/the-leader-who-had-no-title Learn more about My EA Car...
114. The One Thing You Need To Be Indispensable
September 02, 2020 04:03 - 15 minutes - 21.5 MBCatching listeners up on the content of a free webinar I delivered today sharing the ONE thing I believe we truly need in order to be indispensable. Unfortunately the recording of the webinar is only available to those who registered prior to the event. But the video and slide deck will be available to members of the Empowered Assistant Collective. The doors to founding members are now open. If you'd like to see what it's all about and consider if it's right for you, head over to https:...
113. Power Skills for Executive Assistants: How To Handle A Difficult Conversation
August 24, 2020 07:56 - 22 minutes - 31.3 MBA common problem for EAs (and in fact common to most of us) is struggling to communicate effectively in crunch moments. When it comes to tackling a tricky situation that requires you to speak up, how many times do you find yourself -Avoiding the issue hoping it will go away? -Having the difficult conversation and then it getting out of hand? Episodes where I’ve discussed tackling uncomfortable conversations include: #55 How To Approach Difficult Conversations - Steps for Executive...
112. Your Value Star: How Defining Our Virtues Empowers Executive Assistants
August 18, 2020 06:41 - 24 minutes - 34 MBI came up with the concept of My Value Star™ when I was post breast cancer, struggling with a lack of confidence and self belief. In Chapter 11 of my book “Coming Home from Breastcancerville" I talk about my 'career wilderness years' after having children and how I lost touch with what made me invaluable as an employee. Somehow it took hitting rock bottom due to breast cancer treatment and recovery for me to look at myself differently. Despite feeling lost and unsure of anything I doodle...
111. Managing Up During A Pandemic: How To Ensure You're Showing Up As Indispensable
August 11, 2020 05:13 - 21 minutes - 29.4 MBResources mentioned in this episode Rosanne Badowski book on Managing Up: https://myeacareer.com/resources/managing-up-how-to-forge-an-effective-relationship-with-those-above-you/ Episode 32 Build A Strategic Partnership With Your Executive https://myeacareer.com/podcasts/building-a-strategic-partnership-with-your-executive/ Episode 57 Five Tips To Help Executive Assistants Manage Up https://myeacareer.com/podcasts/five-tips-to-help-executive-assistants-manage-up/ Episode 64 Indis...
110. Getting Clear On How Your Output As An Executive Assistant Generates Business Outcomes
August 03, 2020 06:56 - 21 minutes - 29.7 MBIs your self-worth as an Executive Assistant driven by activity or output? An output is something you do. An outcome is something that happens as a consequence of something that you do. This episode came about because so many EAs I have been training and coaching are struggling with the feeling that because they're not 'seen' working remotely they are not feeling as sure about the value they're delivering. EAs may not generate outcomes as a general rule but their output does. Getting ...
109. Project Management 101 - What Executive Assistants Need To Kno
July 27, 2020 05:03 - 29 minutes - 40.9 MBIn this interview with Mike Van Vliet we discussed the important terminology that EAs need to understand and the various sources of information that provide insight into how projects are travelling. We also discussed the different project management methodologies that EAs may come across and how they differ. Finally we talked through ways that EAs can support their manager and influence the project management process.
108. Beware. Burnout Ahead!
July 22, 2020 05:27 - 14 minutes - 19.8 MBIn this week's episode Liz shares a couple of bits of news and also an article that might resonate with you exploring the topic of burnout. You can find the blog post by Bonnie Low-Kramen here or cut and paste the URL: http://www.bonnielowkramen.com/2020/07/20/burning-out-from-wfm-and-what-do-you-do-about-it-now/ Join the list to hear when the Empowered Assistant Collective doors will open at: https://bit.ly/empoweredea You can listen to my fun episode featuring my daughter Kate...
107. Why Executive Assistants Are The Human Equivalent of A Slinky
July 13, 2020 08:33 - 17 minutes - 23.4 MBA solo episode ruminating on a blog post that I wrote about EAs adopting what I call a Slinky Mindset. Read the blog post here I've written another post about the way Slinky's can also get tangled up. For Executive Assistants it happens when they're trying to manage unrealistic expectations! Read the blog post here
106. Coming Soon: The Empowered Assistant Academy
July 06, 2020 06:14 - 11 minutes - 15.9 MBIn this episode Liz is sharing the projects she's working on including a new membership for EAs called The Empowered Assistant Academy. Register your details so you can be the first to know when the doors open. https://bit.ly/empoweredea Find out more about the coaching, training and speaking we offer at My EA Career.
105. The One Thing All Mentoring Relationships Need To Succeed
June 23, 2020 04:03 - 23 minutes - 32.4 MBMentoring is one of the most valuable things you can undertake. In this episode Liz shares her advice for finding a mentor and the key elements that need to exist for it to be a worthwhile experience for both mentor and mentee.
104. Three Ways Executive Assistants Can Build Respect
June 15, 2020 05:06 - 12 minutes - 17.5 MBI prescribe to the view that respect cannot be demanded, it must be earned. Thinking that you "deserve" respect is a path to unhappiness and frustration. Instead, I recommend taking a proactive approach to earning respect that is based on the elements of my Knowing Assistant Framework: - Knowing yourself - Knowing your Power Skills - Knowing your job - Knowing your boss - Knowing your organisation You can read more about the Knowing Assistant Framework on my website myeacareer.co...
103. From Frazzled To Flow: How Executive Assistants Can Identify What's Happening When You're In 'Overwhelm'
June 01, 2020 02:50 - 8 minutes - 12.2 MBExecutive Assistants that I coach and mentor struggle with the feeling of not being in control. What I find is that it's not just a case of 'too much work' or 'not enough support'. When we feel overwhelmed or frazzled there are both internal and external factors at work. So I've created a workbook that steps you through identifying the inner and outer elements that are in play when you feel like you're really kicking goals (and when you're not). You can download it at bit.ly/fromfrazzle...
102. Supporting Your Immune System During Covid-19 Lockdown
May 19, 2020 06:24 - 40 minutes - 56 MBAs you support your managers and colleagues, families and friends during Covid-19 it's important to support yourself. In particular, your immune system. Ange Sinclair, otherwise known as the Digestive Detective is a qualified naturopath and specialises in helping people improve their gut health which leads to improvements in other areas of wellbeing. Ange left the corporate world and pursued study to gain qualifications in Western Herbal Medicine, Nutritional Medicine, Naturopathy and Ar...
101. Best of Being Indispensable - Episode 5
May 11, 2020 04:12 - 31 minutes - 43 MBAs I celebrate the milestone of making it to 100 episodes I am looking back at my most downloaded episodes and re-releasing them for those of you who are new to the podcast and haven't scrolled all the way back through the previous episodes available in your podcast listening app of choice. Episode 5 was all about the results of a LinkedIn survey I ran asking EAs what was the ONE word they wanted to show up as in their role/workplace....spoiler alert, indispensable was the top word! Listen...
#100 Celebrating Serendipity
May 04, 2020 03:35 - 21 minutes - 29 MBA solo episode celebrating 100 episodes of the podcast. Celebrating you, the lovely listener. Celebrating me for sticking with this project and celebrating serendipity for the turn of events that guided me to the role of Executive Assistant and in turn inspired me to start a podcast in the first place. Thank you for listening and for all of your support for what I do. If you're interested in my book you can find details at www.lizvanvliet.com Orders within Australia can be made via the...
#99 Staying Calm, Clear & Centred: Interview with Linda Emslie
April 27, 2020 05:24 - 40 minutes - 55.1 MBLinda Emslie escaped the corporate rat-race and embraced a new career as a Transformation and Wellbeing specialist running her business Lovlali and using Reiki and massage to help her clients manage high stress loads, chronic pain or illness and multiple responsibilities. In this episode Linda shares some simple practises that will help you manage the stress and anxiety of the Covid-19 lockdown and virtual work environment and ensure that you are supporting your nervous system and doing t...
#98 Celebrating The Launch of My EA Career
April 20, 2020 05:50 - 16 minutes - 23.1 MBIn this solo episode I share with you the reasons behind my announcement that I am rebranding the business side of Being Indispensable under the banner My EA Career. Learn more about my approach to Executive Assistant training and development at myeacareer.com