#53 - Everything in Context: Anthropology and User Research with Vanessa Whatley of Google

Awkward Silences

English - November 10, 2020 15:09 - 41 minutes - 75.8 MB - ★★★★★ - 73 ratings
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Previous Episode: #52 - The Missing Ingredient: How Storytelling Can Make User Research More Impactful with Harrison Wheeler, UX Design Manager at LinkedIn

Next Episode: #54 - End-to-End Experience Teams with Danielle Smith of Express Scripts

User research and anthropology have more in common that you may realize. Both involve studying the way people interact with their surroundings and make critical decisions, though anthropologists focus on the cultures and societies that shape behavior. This week on Awkward Silences, Erin and JH chatted with Vanessa Whatley—a Senior UX Researcher at Google—about what researchers can learn from anthropology.

Vanessa talked about…

How anthropology can teach user researchers to look more closely at the context of participants’ decisions and behaviors
The benefits of a diverse research team,
And how she puts insights into perspective for stakeholders.

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