#52 - The Missing Ingredient: How Storytelling Can Make User Research More Impactful with Harrison Wheeler, UX Design Manager at LinkedIn
Awkward Silences
English - October 28, 2020 15:50 - 31 minutes - 57.7 MB - ★★★★★ - 74 ratingsTechnology research product ux design product management research ops uxr ethnography customer interviews Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
People are 22% more likely to remember something when it’s presented as a story, rather than a cut and dry fact. So if you’re struggling to get stakeholders to care about and utilize your research, storytelling can be the key to getting research to stick.
This week on the podcast, Erin and JH chatted with Harrison Wheeler, UX Design Manager at LinkedIn and host of Technically Speaking, about the power of storytelling. Harrison talked about how getting everyone on board with storytelling can make the facts of research stick around for longer, learning if your research presentations are engaging, and reminding everyone that it’s all about the users.
Highlights
[4:13] Ideally, research is the base for everything. Your whole team starts with research and learns to use it to tell compelling stories about the product.
[8:17] Understanding your audience, their expertise, and how they like to consume data is incredibly important to telling a story that sticks.
[13:47] Telling your user story by using quotes is really impactful at the beginning of a project.
[19:07] Practicing telling fact-based stories about research helps you reflect on how well you know the information.
[23:23] Knowing what kinds of media resonates well with your key stakeholders can help you tell a better story on their terms.
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