#21 - Why Surveys [Almost Always] Suck with Erika Hall of Mule Design
Awkward Silences
English - July 23, 2019 14:44 - 43 minutes - 59.8 MB - ★★★★★ - 74 ratingsTechnology research product ux design product management research ops uxr ethnography customer interviews Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: #20 - Why Being Wrong is Right with Alec Levin of Learners
Surveys are everywhere. They bombard us at every turn, and most of them aren't even helping teams learn what they need to know. We chatted with Erika Hall, co-founder of Mule Design and author of Just Enough Research about why most surveys suck and what we can do about it. Check out our blog post about this episode here 👉 https://bit.ly/2O5oDOg
About our guest
Erika Hall is the co-founder of Mule Design and the author of Just Enough Research. She loves design, getting to the bottom of things, and well-designed research.