Journey mapping in marketing
Innovating experiences with service design | Smaply podcast
English - August 23, 2021 12:46 - 14 minutes - 13.7 MBManagement Business Marketing service design journey mapping journey maps design thinking customer experience user experience employee experience human centered design customer journey innovation Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Journey mapping in banking
Next Episode: Ask Marc – presenting journey maps
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Customer journey mapping in marketing