Exposed: The Unvarnished Truth About AI Deployment in Contact Centers
Advice from a Call Center Geek!
English - April 29, 2024 19:00 - 22 minutes - 15.6 MB - ★★★★★ - 65 ratingsMarketing Business Technology call center contact center call center operations customer service speech analytics call center technology customer experience expivia omnichannel usa call center Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Are you overwhelmed by the relentless push to overhaul your contact center with AI? Let's clear the air about the real impact of AI in this industry.
My recent talks reveal a surprising fact: many companies are not rushing into AI as believed. In reality, few have a detailed plan or have started implementation.
Join me in a practical journey as we create a roadmap for incorporating technology thoughtfully in your contact center.
Drawing from my latest engagements in Philadelphia and Miami, we'll focus on using what you already have efficiently and investing wisely, not hastily.
We advocate a thoughtful approach to innovation, ensuring you adopt AI at a manageable pace, suited to your business needs. This discussion is about building a strong foundation for growth, stepping into AI with confidence and a well-defined strategy for success.
If you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you support your customers.
Please check us out at expiviausa.com, or email us at [email protected]!
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