The Self-Employed Life Podcast Episodes featuring Brian Solis

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198: Brian Solis - Create a Frictionless Customer Experience

The Self-Employed Life - September 03, 2016 06:00 - 29 minutes ★★★★★ - 174 ratings
I know entrepreneurs and small businesses get the idea that we must create great experiences for our customers. That what a customer is paying for is the overall experience. But how many of us are doing anything more that what our customers expect? Does meeting the minimum expectation, maintain ...