Latest Roasting Podcast Episodes
482: Founder Friday! w/ Rahul Reddy of Subko Coffee Mumbai, India
Keys To The Shop : Equipping Coffee Shop Leaders - June 27, 2024 15:11 - 57 minutes ★★★★★ - 221 ratingsAt the head of some of the most exciting brands in India's rapidly expanding specialty coffee scene is Subko. More than coffee, Subko has created a platform to show case the flavors, culture, and design of India through multiple disciplines. At it's heart is sourcing, roasting, and serving the b...
SHIFT BREAK: The Best Marketing Strategy
Keys To The Shop : Equipping Coffee Shop Leaders - June 27, 2024 12:59 - 11 minutes ★★★★★ - 221 ratingsWe only have so much energy, time, and money to give to marketing our coffee shops. There is a lot of stress related to having the right strategy for getting people to become aware of you cafe and then visit and keep visiting. To make matters more worse, the consumer must wade through a sea of c...
481 : Exploring Sensory Analysis Using "The Coffee Rose"/ Ian Fretheim, Director of Sensory Analysis at Cafe Imports
Keys To The Shop : Equipping Coffee Shop Leaders - June 24, 2024 20:05 - 54 minutes ★★★★★ - 221 ratingsTasting coffee is arguably one of the most important, yet subjective practices we engage in as coffee professionals. As our guest today will articulate, tasting and evaluating a coffee's Characteristics is done as a means of communicating to others. In order for us to communicate we need a commo...
SHIFT BREAK: Stop Talking, and Start Doing
Keys To The Shop : Equipping Coffee Shop Leaders - June 20, 2024 16:39 - 10 minutes ★★★★★ - 221 ratingsIt is easy to talk about the things we want to improve, fix, and institute in the cafe. Trouble is that in all the talking of doing the how we need this or that, we tend to leave it there and wait until an opportune or ideal time comes along, rather than simply taking 1 small decisive step towa...
480: Focus on What Your Customers Love
Keys To The Shop : Equipping Coffee Shop Leaders - June 16, 2024 14:50 - 27 minutes ★★★★★ - 221 ratingsYour customers count on you to create a wonderful cafe experience everyday. That is the implied or explicit promise of our marketing and what most of us aspire to deliver. The way we get there is by paying close attention to what our customers love and fortifying those element of the business ...
SHIFT BREAK: Respecting Your Barista's Professional Boundaries
Keys To The Shop : Equipping Coffee Shop Leaders - June 12, 2024 17:59 - 10 minutes ★★★★★ - 221 ratingsIn the cafe, it is easy to lapse into assuming that people who work for you, should also be available and responsive at all times even when off the clock. The lack of quick response from staff when off the clock to calls, emails, slack messages etc is often considered some sign that the employee...
SHIFT BREAK: Why You Need Exit Interviews
Keys To The Shop : Equipping Coffee Shop Leaders - June 05, 2024 19:00 - 11 minutes ★★★★★ - 221 ratingsTry as we might, the reality is that eventually even the best staff will leave our shops for another job or career. How they leave is largely up to us as leaders. Some will exit on bad terms for reasons related to bad management or their own personal behaviors that are an ill fit. Others will ha...
479: Marketing, Automation, and the Future of Coffee Shops w/ Andre Eiermann, Eversys
Keys To The Shop : Equipping Coffee Shop Leaders - June 02, 2024 10:55 - 1 hour ★★★★★ - 221 ratingsAndre’s coffee journey started as a coffee trader in Switzerland. He moved shortly after to Kenya and Tanzania and spent most of his time on coffee farms, in cupping rooms and in drymills. In the laboratory he cupped sometimes 800 cups of coffee a day. After his time at origin, Andre worked fo...
479: Automation and the Future of Coffee Shops w/ Andre Eiermann, Eversys
Keys To The Shop : Equipping Coffee Shop Leaders - June 02, 2024 10:55 - 1 hour ★★★★★ - 221 ratingsThe world of coffee and coffee shops is changing rapidly. The variations of business models that serve innumerable contexts globally require intentionality in how we pursue innovation and how we stay aware of the flavors and expressions that define the specialty coffee world. Today we are jo...
478: Building Efficiencies Into Your Roastery w/ Scott Stouffer of Probat Coffee
Keys To The Shop : Equipping Coffee Shop Leaders - June 01, 2024 14:56 - 53 minutes ★★★★★ - 221 ratingsSetting up and optimizing your roastery for compliance, efficiency, and sustainable quality output is not just something to be done once in the beginning. The disciplined pursuit of building and refinement should be the primary focus of operators in order to best serve the business and all the p...
SHIFT BREAK: When Numbers Lie
Keys To The Shop : Equipping Coffee Shop Leaders - May 30, 2024 22:05 - 10 minutes ★★★★★ - 221 ratingsNumbers tell a story, but not the whole story. Though the number of times someone purchases an item on your menu may indeed mean that they prefer it to other options, what data cannot tell us is whether or not customers who generate those numbers are truly enjoying what they receive or are they ...
477: Inspiring the next generation of Coffee Farmer w/ Yolima Taborda Rojas of Paisa Coffee, Colombia
Keys To The Shop : Equipping Coffee Shop Leaders - May 27, 2024 11:21 - 58 minutes ★★★★★ - 221 ratingsTwo of the most important things that help coffee farmers are market access, and being able to invigorate the younger generation to work in and advocate for coffee farming. While at the SCA Expo in Chicago this year I tasted some amazing coffees from Colombia that were presented by today's gues...
476: Founder Friday! The Story of Story Coffee w/ Don Niemyer of Story Coffee Co.
Keys To The Shop : Equipping Coffee Shop Leaders - May 24, 2024 16:42 - 51 minutes ★★★★★ - 221 ratingsEach one of our shops tell many stories. The story of our own arrival as owners, the story of the coffee and the efforts it has taken to get to a finished product, the story of our community and customers and the parts they play in shaping their world and shop itself. A coffee shop is at once a ...
SHIFT BREAK: Owners, It's OK to Make Mistakes
Keys To The Shop : Equipping Coffee Shop Leaders - May 20, 2024 20:03 - 13 minutes ★★★★★ - 221 ratingsCoffee shop owners, do you ever feel as though the entire world is on your shoulders and that one mistake will send the whole business crashing down? The pressures and expectations that cafe operators face drive many to pursue unrealistic standards for themselves and others, which tends to multi...
475: Essential Tools for Cafe Management
Keys To The Shop : Equipping Coffee Shop Leaders - May 20, 2024 15:11 - 33 minutes ★★★★★ - 221 ratingsBeing a manager in a coffee shop may be one of the most difficult jobs in the cafe. Not only do you bear the responsibility of the daily operations, you also have the expectations from the owners as well as your barista team. Most managers are barely making is through. Much of the stress experi...
SHIFT BREAK: How to Assess a Barista's Performance
Keys To The Shop : Equipping Coffee Shop Leaders - May 14, 2024 18:32 - 10 minutes ★★★★★ - 221 ratingsOne of the most critical parts of leadership in a cafe is how you invest in developing those you lead. Depending on how it is done, evaluating and assessing performance can either inspire and encourage, or it can deflate and discourage. Today on Shift Break we will be talking about how to thi...
474 : On Roasting and Representation w/ 2024 U.S. Roasting Champion, Eduardo Choza | Mayorga Coffee
Keys To The Shop : Equipping Coffee Shop Leaders - May 08, 2024 19:42 - 40 minutes ★★★★★ - 221 ratingsLearning to roast and hone one's skill in the craft is a difficult task. Add to that the pursuit of competition and leading an entire department of a to U.S. coffee business and you have yourself one very talented coffee professional. Today I am thrilled to interview the new U.S. Roasting Cha...
SHIFT BREAK: Feedback is Not a Lecture
Keys To The Shop : Equipping Coffee Shop Leaders - May 08, 2024 19:34 - 11 minutes ★★★★★ - 221 ratingsToo many times we confuse giving feedback with lecturing our staff which easily shuts down the person we were intending to communicate with. Feedback is critical to your culture but, As past guest and friend of the show,Tom Henschel has said, "Feedback is not a lecture, it is a conversation. ...
473: A Master Class in Wholesale Coffee w/ Honor Forte of Olympia Coffee Roasters
Keys To The Shop : Equipping Coffee Shop Leaders - May 06, 2024 18:21 - 50 minutes ★★★★★ - 221 ratingsDeveloping the wholesale arm of your coffee roasting company boils down to the value can you offer your potential customers. Beyond the coffee itself, your wholesale customer needs assistance in their own coffee journey and your company, specifically the reps, need to be able to be equipped to...
SPECIAL! Grocery, Community, Roasting, and Mobile Coffee | Live Interviews fromCoffee Fest NYC 2024!
Keys To The Shop : Equipping Coffee Shop Leaders - May 03, 2024 16:10 - 1 hour ★★★★★ - 221 ratingsWelcome to another episode in the live from Coffee Fest interview series! This is a series of 4 conversations with presenters on the show floor at Coffee Fest NYC. The topics range from how to connect with community, running a successful mobile coffee operation, getting your coffee into gr...
SHIFT BREAK: Evil Owners and Lazy Baristas
Keys To The Shop : Equipping Coffee Shop Leaders - May 01, 2024 17:51 - 15 minutes ★★★★★ - 221 ratingsHow many times have we fallen prey to assumptions about one another in the cafe that end up creating needless strife and hold back progress at maybe the most critical point in the supply chain? Answer, too many times to count. We create these characterizations and generalizations at our own peri...
472: Why Technical Skill as a Leader is Not Enough w/ Jonathan Raymond, Refound, Author: Good Authority
Keys To The Shop : Equipping Coffee Shop Leaders - April 30, 2024 10:59 - 48 minutes ★★★★★ - 221 ratingsBeing technically skilled as a leader is a small part of what makes one effective. The larger part of cafe effective leadership has to do with emotional skill and how we either create or destroy relationship in the daily life of our coffee businesses. The impact of our over-focus on technical sk...
471 Founder Friday! Encore Episode w/ Emi Fukahori of Mame Coffee in Zurich Switzerland!
Keys To The Shop : Equipping Coffee Shop Leaders - April 26, 2024 14:52 - 1 hour ★★★★★ - 221 ratingsIn the world of cafes there are many ways to be excited about coffee. Some of those ways can alienate a customer instead of welcoming them into this magical world of sensory experiences. Today we are re-airing an episode with someone who exemplifies the kind of excitement we need more of in coff...
SHIFT BREAK: Beyond the Metrics
Keys To The Shop : Equipping Coffee Shop Leaders - April 24, 2024 14:36 - 11 minutes ★★★★★ - 221 ratingsBusiness success leaves clues. Metrics such as labor percentage, COGs, Employee Turnover Rate, and more are all measurements we use to both guide how validate past decisions and guide future decisions. But what about the intangibles that the numbers themselves have a hard time showing? On this...
Ditching the 9-to-5 to Launch a Coffee Roasting & Retail Business with Mable & Ming - Moonwake Coffee
Coffee is ME - Start Your Coffee Business - April 24, 2024 02:18 - 1 hour ★★★★★ - 72 ratingsIn this episode of the Coffee is Me podcast, Valerian interviews Mabel and Ming from Moonwake Coffee. They discuss their first sip of coffee, their professions, and why they decided to start a coffee company. They also talk about the meaning behind the name Moonwake and their sales channels...
470: SPECIAL! Raising Barista Wages | KTTS x Valor Coffee Podcast Recorded Live at SCA Chicago!
Keys To The Shop : Equipping Coffee Shop Leaders - April 23, 2024 11:52 - 1 hour ★★★★★ - 221 ratingsThe goal of business is ultimately to provide for people. Firstly a business is stared as a means for the owner to provide for themselves and their family by providing a service and product to customers and thereby providing a demand for the actors in the value chain of coffee that came before t...
SHIFT BREAK: Minding Our Business
Keys To The Shop : Equipping Coffee Shop Leaders - April 18, 2024 13:40 - 12 minutes ★★★★★ - 221 ratingsHow do we help? A few thoughts have been swirling in my mind since the SCA expo in Chicago, and one of them has to do with the best contribution we can make to help each other in the industry with our respective parts of the supply chain. It seems that many are majoring in things that are not di...
469: Unremarkable Hospitality and Cafe Terroir
Keys To The Shop : Equipping Coffee Shop Leaders - April 17, 2024 17:58 - 27 minutes ★★★★★ - 221 ratingsWhen we read about amazing hospitality stories in restaurants, it can (and should) inspire us to pursue hospitality in our our coffee shops. Trouble comes though, when in our pursuit of the next level hospitality experience we can easily start to generate an unhealthy fascination with singular ...
SHIFT BREAK: The Art of Letting Go
Keys To The Shop : Equipping Coffee Shop Leaders - April 11, 2024 20:25 - 12 minutes ★★★★★ - 221 ratingsIn order to progress, you need to let go. For coffee shop owners this is hard to do because so much on the initial business is based on personal work and many "firsts" that bring with them a sense of nostalgia and preciousness that can actually hold you back. The struggle to let go and allow for...
RoR #30 : Improve your Roasting Range by Focusing on the Fundamentals w/ Willem Boot of Boot Coffee
Keys To The Shop : Equipping Coffee Shop Leaders - April 11, 2024 00:27 - 46 minutes ★★★★★ - 221 ratingsToday, if you are a roaster, you need to be able to navigate a pretty wide range of options in equipment, varieties of coffees and processes, as well as being able to roast a wide range of styles from light, dark, blends and everywhere in between. Thankfully technological resources abound...
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