Latest Roasting Podcast Episodes
SHIFT BREAK: Minding Our Business
Keys To The Shop : Equipping Coffee Shop Leaders - April 18, 2024 13:40 - 12 minutes ★★★★★ - 221 ratingsHow do we help? A few thoughts have been swirling in my mind since the SCA expo in Chicago, and one of them has to do with the best contribution we can make to help each other in the industry with our respective parts of the supply chain. It seems that many are majoring in things that are not di...
469: Unremarkable Hospitality and Cafe Terroir
Keys To The Shop : Equipping Coffee Shop Leaders - April 17, 2024 17:58 - 27 minutes ★★★★★ - 221 ratingsWhen we read about amazing hospitality stories in restaurants, it can (and should) inspire us to pursue hospitality in our our coffee shops. Trouble comes though, when in our pursuit of the next level hospitality experience we can easily start to generate an unhealthy fascination with singular ...
SHIFT BREAK: The Art of Letting Go
Keys To The Shop : Equipping Coffee Shop Leaders - April 11, 2024 20:25 - 12 minutes ★★★★★ - 221 ratingsIn order to progress, you need to let go. For coffee shop owners this is hard to do because so much on the initial business is based on personal work and many "firsts" that bring with them a sense of nostalgia and preciousness that can actually hold you back. The struggle to let go and allow for...
RoR #30 : Improve your Roasting Range by Focusing on the Fundamentals w/ Willem Boot of Boot Coffee
Keys To The Shop : Equipping Coffee Shop Leaders - April 11, 2024 00:27 - 46 minutes ★★★★★ - 221 ratingsToday, if you are a roaster, you need to be able to navigate a pretty wide range of options in equipment, varieties of coffees and processes, as well as being able to roast a wide range of styles from light, dark, blends and everywhere in between. Thankfully technological resources abound...
468: How to Be a Shift Lead
Keys To The Shop : Equipping Coffee Shop Leaders - April 09, 2024 17:59 - 38 minutes ★★★★★ - 221 ratingsThe Shift Lead position is one of those roles that is very misunderstood. Often a title given to baristas for whom the boss wants to retain or established as a position to police a shift that has problems that run deeper than merely following to standards, a shift lead can feel confused, forgott...
SHIFT BREAK: Embracing Problems as Blessings
Keys To The Shop : Equipping Coffee Shop Leaders - April 04, 2024 01:06 - 10 minutes ★★★★★ - 221 ratingsA mentor to Danny Meyer once told him "Business is Problems". This was said to point out that challenges are not only inescapable, they are actually a part of the fabric of what we do. Unfortunately many of us are consider the problems of business as nothing more than a nuisance to be eliminated...
467: How to Create Coffee Magic with Your Menu w/ Ryan Castelaz of Discourse Coffee, Milwaukee, WI
Keys To The Shop : Equipping Coffee Shop Leaders - March 28, 2024 12:29 - 56 minutes ★★★★★ - 221 ratingsThe wonder and beauty of coffee is a catalyst for countless career coffee professionals and customers alike. The flavors and creation of special moments that draws us in, satisfy some sense of adventure as well as nurtures a need for belonging. On the business side of coffee it can be very easy ...
SHIFT BREAK: How to Fine Tune Your Coffee Bar
Keys To The Shop : Equipping Coffee Shop Leaders - March 28, 2024 12:23 - 10 minutes ★★★★★ - 221 ratingsThere is no neutral. Only forward or backward. Your coffee shop is not a static thing that will simply take care of itself. The people, space, product, and culture all need to be given care and attention to prevent breaking down over time. The best way to do this is to always be fine-tuning the ...
466: The Relentless Pursuit of Perfection w/ 2024 U.S. Barista Champion, Frank La, Be Bright Coffee
Keys To The Shop : Equipping Coffee Shop Leaders - March 22, 2024 18:06 - 53 minutes ★★★★★ - 221 ratingsThe craft of coffee and cafes is as much a personal pursuit as it is a service to others. Providing a remarkable coffee experience to guests through coffee is what initially inspired Frank La to begin a career in coffee. Since then his dedication to exploring service, mentorship, business operat...
465: Founder Friday! w/ John Piquet of Caffe D'bolla in Salt Lake City, UT
Keys To The Shop : Equipping Coffee Shop Leaders - March 22, 2024 00:35 - 55 minutes ★★★★★ - 221 ratingsCreating a fine dining level experience in a coffee shop is no easy task. I requires discipline, focus, and a view of coffee that assumes that it is not just a beverage but that it is truly a culinary art. This is the disposition and mission of of today's Founder Friday guest, John Piquet of Caf...
SHIFT BREAK: Detail Oriented Staff Starts With You
Keys To The Shop : Equipping Coffee Shop Leaders - March 21, 2024 13:39 - 10 minutes ★★★★★ - 221 ratingsBeing detail oriented is one of those traits we look for in baristas as proof that they are the right for our coffee shop. What we don't think about very much is that a good bit of what a barista gives to a business is based on what has been invested into them. In other words, you get out what y...
464: Encore : Making Order Out of Chaos, Handling Groups in the Cafe
Keys To The Shop : Equipping Coffee Shop Leaders - March 18, 2024 17:14 - 44 minutes ★★★★★ - 221 ratingsThere is no time where it is more critical to make a good impression than when you have a full and busy cafe. One of the main ways our coffee shops get filled is when groups meet at the shop. When groups of people come in to order, they bring with them a certain level of distraction and chaos th...
SHIFT BREAK: Managers, You Don't Need To Do It All
Keys To The Shop : Equipping Coffee Shop Leaders - March 14, 2024 14:05 - 10 minutes ★★★★★ - 221 ratingsNow that you are a manager that means you have the ability to do all the things you know will make the cafe a better place right? Well, no necessarily. A least not right away. Manager frequently will end up very disappointed and dejected when they feel they cannot make the difference they so des...
463: Tips on Having the Right Meetings
Keys To The Shop : Equipping Coffee Shop Leaders - March 11, 2024 17:53 - 30 minutes ★★★★★ - 221 ratingsIf there is one thing most people agree upon, it is that they hate meetings. Have you ever considered why that is? Usually we hate meetings because they seem like a waste of time that only brings more confusion rather clarity. Poorly conducted or conceived meetings have led many of us to either ...
SHIFT BREAK: You Don't Want Loyalty
Keys To The Shop : Equipping Coffee Shop Leaders - March 07, 2024 18:22 - 11 minutes ★★★★★ - 221 ratingsMany people want their customers to be loyal to their shop without providing much incentive for that loyalty. In fact we often will all but demand loyalty by virtue of our status rather than based on what we deliver. Customers all over the world will bend to this insinuated expectation we have a...
462 : What a New Children's Book Teaches About Mistakes in Coffee and Life w/ David Foster, Kiln Coffee Bar and Author of Jett Goes to Work With Dad
Keys To The Shop : Equipping Coffee Shop Leaders - March 05, 2024 17:00 - 44 minutes ★★★★★ - 221 ratingsHospitality, patience, and giving grace to others and yourself are lessons we can learn from many areas of life. The coffee shop presents a unique opportunity for us to exercise those character traits as we serve customers along side our fellow staff members in the often pressured and fast paced...
Two Women Shaping the Mexican Specialty Coffee Culture, Tueste Café - Veracruz, Mexico
Coffee is ME - Start Your Coffee Business - March 05, 2024 00:10 - 50 minutes ★★★★★ - 72 ratingsIn this conversation, Mariana Moreno from Tueste Café in Mexico shares insights into the Mexican specialty coffee scene and the growth of specialty coffee in the country. Mariana discusses the challenges and opportunities of being a woman in the coffee industry and the unique aspects of their cof...
SHIFT BREAK : Trends You Can Ignore
Keys To The Shop : Equipping Coffee Shop Leaders - February 28, 2024 19:01 - 10 minutes ★★★★★ - 221 ratingsMarketing can be good, and bad. At it's best it exposes you to resources that help you mindfully build your business. At its worst it takes advantage of your insecurity and fear of not know how to build that business and turns your dream into nightmare of chasing the "next" and the "new" just to...
RoR #30 : Challenging Dogma With Data w/ Coffee Roaster and Chemical Engineer Mark Al-Shemmeri
Keys To The Shop : Equipping Coffee Shop Leaders - February 28, 2024 18:52 - 44 minutes ★★★★★ - 221 ratingsRoasting has historically been shaped by the experiences of crafts people and their experiments with what works, or does not work, in their roastery. These days we hav many people entering into the industry to affirm, challenge, and explore those dogmas in an effort to find the "why" behind the ...
461: A Conversation With 2023 World Barista Champion, Boram Um, Um Coffee Co
Keys To The Shop : Equipping Coffee Shop Leaders - February 26, 2024 22:44 - 53 minutes ★★★★★ - 221 ratingsWhen you think about quality coffee and what it takes to help usher in change in both how it is rendered and then how it is perceived globally, you would likely be overwhelmed with the notion. It is a lifelong vocation that requires not only personal commitment, but a large team of people to acc...
Special Interview! Ian Williams of Deadstock Coffee talks about marketing staying true to your culture, and leading in hard times | Live interview from Coffee Fest 2023
Keys To The Shop : Equipping Coffee Shop Leaders - February 22, 2024 14:44 - 24 minutes ★★★★★ - 221 ratingsLast year we did many interviews live at Coffee Fest. I got to chat with Ian WIlliams of the famed sneaker/coffee concept Deadstock Coffee in Portland Oregon while on the show floor. In this brief conversation Ian shared some very helpful insights around marketing, entrepreneurship, and stayi...
SHIFT BREAK: How to Take Criticism as a Barista
Keys To The Shop : Equipping Coffee Shop Leaders - February 20, 2024 18:45 - 14 minutes ★★★★★ - 221 ratingsIt is very difficult to take criticism. Especially when you may be fully aware of the imperfections of those offering the feedback on your performance. Trust me, I have lived the rage of those moments in full, and have come to see how many opportunities I wasted being upset vs taking the feedbac...
Special Announcement: 2024 Key Holder Coaching Groups May be the Key to Unlock the Next Level in Your Business
Keys To The Shop : Equipping Coffee Shop Leaders - February 19, 2024 23:51 - 6 minutes ★★★★★ - 221 ratingsSpecial announcement! Applications are still open for the next round of Key Holder Coaching Groups! The Key Holder Coaching Group is a select group of coffee shop owners who love coffee, people, and want to see their business and others succeed! Insights, perspective, accountability, a...
460: What to Look for in a Manager
Keys To The Shop : Equipping Coffee Shop Leaders - February 19, 2024 18:15 - 30 minutes ★★★★★ - 221 ratingsPeople don't leave jobs, they leave managers. This is an old but still true saying that, for me, underscores the importance of selecting the right person to take on a management role in the cafe. A bad manager makes the work miserable, and a good manager makes the work rewarding and just like a ...
459 : Founder Friday! w/ Kymme Williams-Davis of Bushwick Grind Cafe in Brooklyn, NY
Keys To The Shop : Equipping Coffee Shop Leaders - February 16, 2024 15:48 - 53 minutes ★★★★★ - 221 ratingsWhen some people see a need or an opportunity, they dream about who will meet it or make it happen. Others, like today's guest on Founder Friday, task it upon themselves to take action and create the reality they want to see for the benefit of others. Kymme is owner of Bushwick Grind, a specia...
SHIFT BREAK : 2 Tips for Bar Design
Keys To The Shop : Equipping Coffee Shop Leaders - February 14, 2024 20:22 - 12 minutes ★★★★★ - 221 ratingsThere is nothing as frustrating as working on and getting served from a busy bar that was not designed appropriately. From size, placement, equipment selection, and more, there are many areas to consider when designing a space that runs well. Unfortunately bars get built quickly and without the ...
458: Encore Episode! My Wife Interviews Me about My Career and How Coffee Brought Us Together
Keys To The Shop : Equipping Coffee Shop Leaders - February 12, 2024 19:54 - 1 hour ★★★★★ - 221 ratingsLooking back is not only a great way to take stock of how you have developed professionally and as a person, but also to bring back into focus what we have to be thankful for. A couple years back my wife convinced me to let her interview me about my career and along the way we also talk about ho...
SHIFT BREAK: No Cell Phones
Keys To The Shop : Equipping Coffee Shop Leaders - February 08, 2024 17:39 - 18 minutes ★★★★★ - 221 ratingsIt's the age old question, "Should we be able to use our phones behind the bar?". Simple right? Well, yes in some ways but the way we approach answering this question has downstream impact on the overall experience both our staff and guests have in our shops, and in turn how they view the indust...
457: Finding Your Place in Coffee w/ John Luke Robertson | Kings Lane Coffee
Keys To The Shop : Equipping Coffee Shop Leaders - February 02, 2024 17:02 - 53 minutes ★★★★★ - 221 ratingsJohn Luke Roberston is the founder and roaster at Kings Lane Coffee in West Monroe, LA. You may be familiar with the TV show Duck Dynasty that follows the lives of John Luke's family and their duck call business, Duck Commander. As John Luke grew and pursued his education, he developed a love fo...
SHIFT BREAK: Too Many Managers!
Keys To The Shop : Equipping Coffee Shop Leaders - January 31, 2024 17:57 - 12 minutes ★★★★★ - 221 ratingsCan you have too much of a good thing? When it comes to managers and bosses in the coffee shop the answer is a resounding and exasperated YES! Why do we do needlessly multiply leaders in the shop like Oprah giving our free cars and as a result frustrate our staff and the leaders themselves? To...
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