Latest Paymentsonfire Podcast Episodes
Episode 241 - How Open Banking is Reshaping the Financial Playing Field with John Pitts, Plaid
Payments on Fire™ - June 19, 2024 19:53 - 47 minutes ★★★★★ - 38 ratingsFor decades, technology, regulations, and dissatisfaction with the status quo have formed a powerful triad, driving payments innovation. This triad is fueled by investors and innovators seeking to disrupt and legislators and agencies seeking to enforce compliance, increase transparency, and enha...
Episode 240: Fanning the Flames: Potential Winners and Losers in the Proposed Acquisition of Discover
Payments on Fire™ - June 05, 2024 21:51 - 38 minutes ★★★★★ - 38 ratingsIn this episode, we fan the flames to get Glenbrook’s hot takes on the proposed Capital One acquisition of Discover. Now that the dust has settled a bit on the February announcement, and while we wait with bated breath to see if the regulators will sign off on this deal, we wanted to debate the ...
Episode 239 - Talking Payments and Politics with Michele Alt and Adam Shapiro, Partners at Klaros Group
Payments on Fire™ - May 23, 2024 00:32 - 51 minutes ★★★★★ - 38 ratingsIn this episode, Yvette Bohanan is joined by Glenbrook Managing Partner Bryan Derman and guests Michele Alt and Adam Shapiro, Partners at the Klaros Group. The result is a lively discussion about regulators and the impact of the current regulatory environment on banks and fintechs, a topic of ...
Episode 238 - Will Pay by Bank Really Compete with Cards? Trevor Nies, Adyen
Payments on Fire™ - May 08, 2024 19:27 - 37 minutes ★★★★★ - 38 ratingsThe process of accepting payments is a labyrinth of complexity, and payment service providers are the guiding lights that help merchants navigate this maze. They assist in deciding which payments to accept, how to connect to networks, and, most crucially, how to optimize revenues and reduce risk...
Episode 237 - Is Orchestration the New Normal In Payment Operations? A conversation with John Lunn, Gr4vy
Payments on Fire™ - April 24, 2024 21:08 - 53 minutes ★★★★★ - 38 ratingsIn Episode 231, Samantha Gordon and Simon Skinner discussed the orchestration framework they developed to help our clients decipher a somewhat overused term in the industry. It was a great discussion, and if you missed it, I recommend you give it a listen. We covered a lot of ground in that epi...
Episode 236 - How to Make Money in Payments with Russ Jones, Glenbrook Partners
Payments on Fire™ - April 10, 2024 22:11 - 34 minutes ★★★★★ - 38 ratingsGlenbrook's Russ Jones often chats with professionals working for companies inside the payments industry who are providing payments and services to end users such as businesses, enterprises, governments, and individuals. Or they may be working at an enterprise, a merchant, or a biller. And they’...
Episode 235 - Taking Stock in Fast Payments with Gregor Dobbie, CEO of TFPA and former CEO of Vocalink
Payments on Fire™ - March 27, 2024 19:15 - 50 minutes ★★★★★ - 38 ratingsAcquired by Mastercard in 2017, the UK’s Vocalink manages the UK’s Bacs payment system, ATM LINK switching platform, and the Faster Payments System, FPS. To make this more tangible, consider these statistics: Vocalink processes over 90% of UK salaries, more than 70% of household bills, 98% of st...
Episode 234 - Partnerships in the Payments Industry - Insights, Musings, and Hard-Won Wisdom with Steve Klebe
Payments on Fire™ - March 13, 2024 21:53 - 57 minutes ★★★★★ - 38 ratingsHave you ever wished for a “payments sherpa”? Someone who would share their experiences, opinions, and advice about this industry - the uncut, “real real” of what can happen and what to remember as you move along your payments journey. In this episode, we sit down with one of our favorite paymen...
Episode 233 - How unexpected technology combinations can lead to practical payment solutions with Glendy Kam, Tassat
Payments on Fire™ - February 29, 2024 00:03 - 41 minutes ★★★★★ - 38 ratingsAs humans, our brains like to organize things - classify them, put them in silos. This thinking often works to our advantage - enabling deep analysis and understanding. Sometimes, though, it can work against us. We can be bound to a siloed thought process - a “this or that” false choice that cau...
Episode 232 - Talking Payments and Fraud with Julie Fergerson, Merchant Risk Council
Payments on Fire™ - February 14, 2024 17:13 - 39 minutes ★★★★★ - 38 ratingsIn this episode, Glenbrook Partners Yvette Bohanan, Russ Jones, and Chris Uriarte sat down with Julie Fergerson - a long-time payments professional who co-founded the Merchant Risk Council in 2000 and returned a few years ago to take on the role of CEO for what is now an industry-leading, global...
Episode 231 - Fanning the Flames: Payments Orchestration
Payments on Fire™ - February 01, 2024 01:30 - 35 minutes ★★★★★ - 38 ratingsIn this episode, we are exploring one of the “buzziest” buzz words in payments today - orchestration. If you have been in the payments space for a long time, your reaction to hearing about orchestration might be “What’s all the fuss about? We’ve been evolving these capabilities for decades.” I...
Episode 230 - Talking Central Bank Digital Currencies with Jim Cunha, Former EVP, Federal Reserve Bank of Boston
Payments on Fire™ - January 17, 2024 22:14 - 54 minutes ★★★★★ - 38 ratingsLaunching a payment product requires big moonshot thinking alongside a lot of agonizing over the details. Understanding the market, the customer journey, and the technology - from every angle requires patience, persistence, and a beginner’s mindset to learn from every success and failure. Thinki...
Episode 229: What Glenbrook is Watching in Payments in 2024
Payments on Fire™ - January 03, 2024 20:20 - 54 minutes ★★★★★ - 38 ratingsIt is a rare occurrence when we get to have ALL the Glenbrook partners in one episode of Payments on Fire! Glenbrook is kicking off the new year with a (lengthy) conversation on what payments industry trends and developments we think are the most interesting, compelling, and controversial at ...
Episode 228 - Fanning the Flames: 2023 Payments News in Review
Payments on Fire™ - December 13, 2023 23:29 - 35 minutes ★★★★★ - 38 ratingsDebbie Bartoo, the editor of Glenbrook’s daily Payments News, guest hosts this Fanning the Flames episode of Payments on Fire alongside colleagues Justin Pituch and Will Eisler. Listen in as they discuss some of the top payments headlines of the year - fast payments, rising interest rates, BNP...
Episode 227 - EMVCo: A Textbook Example of Collaboration with Oliver Manahan, EMVCo
Payments on Fire™ - November 29, 2023 21:11 - 1 hour ★★★★★ - 38 ratingsWhat if every time you went to pay for something at a store, the clerk behind the counter had a different terminal for each card network - one for Visa, another for American Express, and a few others for local domestic networks? That was what much of the world was like decades ago - and it still...
Episode 226 - From the Vault: Talking EMV in the USA (Episode 16)
Payments on Fire™ - November 15, 2023 18:23 - 38 minutes ★★★★★ - 38 ratingsDebit routing - once again, all the rage. On July 1, 2023, the US Federal Reserve’s clarification on Reg II went into effect. The clarification confirms that Reg II - which required unaffiliated debit network routing as part of the Durbin Amendment - also applies to CNP environments. What w...
Episode 225 - Fanning the Flames: Money 20/20 Recap
Payments on Fire™ - November 01, 2023 21:23 - 30 minutes ★★★★★ - 38 ratingsGlenbrook's Bryan Derman, Chris Uriarte, and Drew Edmond are back from a few days of learning, networking, and speaking (including a live broadcast from the Money Pot) at this year's Money 20/20 conference in Las Vegas. Chris and Drew talk with Yvette Bohanan about the noteworthy payments tren...
Episode 224 - Creating Best-in-Class Payment Experiences at Scale with Luda Sokolov and Aarti Bharathan, Google
Payments on Fire™ - October 18, 2023 22:42 - 52 minutes ★★★★★ - 38 ratingsCreating a great purchase experience may start with a frictionless checkout process, but it doesn’t end there. In fact, it takes a lot of effort to create a well-functioning payment platform and a cross-functional operations environment to keep a business running smoothly and customers happy. Li...
Episode 223 - Fanning the Flames: Merchant Fees and Surcharging
Payments on Fire™ - October 04, 2023 21:10 - 24 minutes ★★★★★ - 38 ratings“So, have fees gone up?” Yvette Bohanan starts with the tough question in this Fanning the Flames episode. In our August Payments Post, Chris Uriarte and Justin Pituch observed an underlying theme of broad downward pressure on the cost of merchant processing as well as fee backlash directe...
Episode 222 - Fanning the Flames: Involuntary Churn
Payments on Fire™ - September 27, 2023 17:03 - 45 minutes ★★★★★ - 38 ratingsWe get the opportunity to work with many different types of merchants in our Merchant Practice at Glenbrook: Global omnichannel retailers, marketplaces, commerce platforms, utilities, you name it. One of the major categories that we work with is subscription merchants, and they come with their o...
Episode 221 - The Future of Fast Payments in the U.S. with Bernadette Ksepka, Federal Reserve Financial Services and Elena Whisler, The Clearing House
Payments on Fire™ - September 20, 2023 22:13 - 49 minutes ★★★★★ - 38 ratingsLast week, we hosted the first Payments on Fire Live Stream event on the future of fast payments in the U.S. This episode highlights the panel conversation with Bernadette Ksepka, Federal Reserve Financial Services, Elena Whisler, The Clearing House, and Bryan Derman, Glenbrook Partners.
Episode 220 - Stay Ahead of the Game: Understanding and Countering Policy Abuse with Eyal Elazar, Riskified
Payments on Fire™ - September 13, 2023 18:48 - 55 minutes ★★★★★ - 38 ratingsPolicy abuse, a form of first-party fraud, occurs when a customer - whether legitimate or a professional posing as a legitimate customer - manipulates a business’s policies for financial gain. In this episode, Yvette Bohanan and Chris Uriarte sit down with Eyal Elazar, Head of Product Marketi...
Episode 219 - Smart Takes on Cross-border Payments - Ryan Zagone, Head of Americas, Wise for Banks, and Joanna Wisniecka, Glenbrook
Payments on Fire™ - September 06, 2023 20:34 - 49 minutes ★★★★★ - 38 ratingsGovernment leaders, policymakers, and a host of incumbent and new providers are focusing on cross-border payments. Innovating to increase transparency, lower cost, and make funds available in near real-time is showing up on agendas and roadmaps across the globe. Money and resources are being t...
Episode 218 - The Technologies, Policies, and Realities of Cross-border Payments
Payments on Fire™ - August 30, 2023 18:28 - 46 minutes ★★★★★ - 38 ratingsGlobally, cross-border payments represent $156 trillion annually - roughly 25% of global GDP - and are projected to reach nearly $250 trillion by 2027. From a payments industry perspective, these transactions account for approximately $40 billion of $2.1 trillion in fee-generated revenues, exclu...
Episode 217 - Talking Moonshots with Jared Isaacman, Founder and CEO, Shift4
Payments on Fire™ - August 23, 2023 20:18 - 43 minutes ★★★★★ - 38 ratingsThe payment provider space is a complex and crowded field in the payments universe, particularly when it comes to supporting merchants. Independent Sales Organizations, Payment Facilitators, and Commerce Enablers all work to simplify payment acceptance for merchants, yet they each craft specific...
Episode 216 – Fanning the Flames: Payments Post #5
Payments on Fire™ - August 16, 2023 20:47 - 23 minutes ★★★★★ - 38 ratingsEach month, Justin Pituch recaps the news that got Glenbrook talking in his Payments Post. In a "double feature" for June and July, Justin covered two major themes: 1) organizations responding to greenfield opportunity in fast payments and 2) organizations recalibrating their post-COVID fintech ...
Episode 215 - From the Vault: On Faster Payments in the U.S. (Episode 10)
Payments on Fire™ - August 09, 2023 23:09 - 18 minutes ★★★★★ - 38 ratingsWe find ourselves pondering many questions since the FedNow® launch, the third fast payments network introduced in the US. To gain perspective on the questions that have been asked and answered, and those that remain, we’re giving a second listen to Episode 10 - when George Peabody sat down wi...
Episode 214 - We Just Can’t Stop Talking About Tokenization
Payments on Fire™ - August 02, 2023 20:42 - 49 minutes ★★★★★ - 38 ratingsIssuer tokens, network tokens, EMV tokens - whatever you call them - continue to be a hot topic for merchants, payment service providers, issuing banks, processors, and the networks themselves. This “sleight of hand” substitution of a payment account number with an indistinguishable alternative ...
Episode 213 - From the Vault: Payment Tokenization Continues to Roll (Episode 21)
Payments on Fire™ - July 26, 2023 16:17 - 23 minutes ★★★★★ - 38 ratingsPayments on Fire Episode 21, originally aired: June 15, 2015 Network tokenization - the promised land of payments. Like most promised lands, the journey there is epic and, well, hard. One question we hear from our clients, workshop participants, and the folks in our Merchant Round Table is: ...
Episode 212 - Creating Customer Success in the Age of Embedded Finance with Ashley Isenberg, VP Revenue & Strategic Partnerships at Finix
Payments on Fire™ - July 19, 2023 16:52 - 43 minutes ★★★★★ - 38 ratingsWhile payment facilitation has opened up a new segment of service providers within the payments industry, embedded finance is opening up the world of payments to every company. The allure of embedded finance is rooted in the deepening of the customer relationship through offering meaningful fi...
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