Latest Fintech trends Podcast Episodes
A Conversation on Cybersecurity Insurance and Compliance
Fintech Focus - July 12, 2023 13:00 - 30 minutes ★★★★★ - 17 ratingsIncreasing cyber risks mean financial institutions must up their game to protect their data, reputation and bottom line. How are institutions that want to innovate doing so with a strategic risk-based approach? And how does technology fit into it? We invited two industry experts to share their p...
FRAML Fundamentals to Fight Fraud and Money Laundering
Fintech Focus - April 03, 2023 18:00 - 33 minutes ★★★★★ - 17 ratingsWhat can financial institutions and other regulated organizations do to stem the rising tide of fraud and money laundering? We invited two compliance experts to share their perspectives and offer insight into today’s trends. We discussed the risks, how organizations are merging their efforts int...
Banking Industry Trends in 2023 (pt. 2)
Fintech Focus - February 15, 2023 22:00 - 18 minutes ★★★★★ - 17 ratingsAs the release of the FedNow Service approaches and new business models like Banking as a Service gain steam, there’s much for traditional financial institutions to consider in 2023. In this second part of our conversation with Shane Ferrell, CSI’s Vice President of Product Strategy and Innovat...
Banking Industry Trends in 2023 (pt. 1)
Fintech Focus - February 09, 2023 18:00 - 18 minutes ★★★★★ - 17 ratingsWith the height of a pandemic in arrears, 2022 saw continued shifts in customer behavior, business models and economic concerns. So, what does 2023 have in store for the financial services landscape? We invited Shane Ferrell, CSI’s Vice President of Product Strategy and Innovation, to discuss th...
Keeping Up with Modern Sanctions Screening
Fintech Focus - October 26, 2022 20:00 - 28 minutes ★★★★★ - 17 ratingsAs sanctions increase at an unprecedented rate, so grows the list of risky entities that organizations should avoid doing business with. What's changed in recent years, which organizations should stay alert, and how should those organizations approach compliance? We discuss it all with Josh Shra...
eSignatures in Banking – A Signature of Digital Transformation
Fintech Focus - August 24, 2022 20:00 - 24 minutes ★★★★★ - 17 ratingsIn the digital era, convenient eSignatures have evolved from a “nice to have” to a “must have.” But where are they going, and how can your institution get the most out of this digital transformation enabler? We invited an eSignature expert to walk us through how the landscape has changed, new de...
How to Combat Current Cyber Threats
Fintech Focus - June 02, 2022 15:00 - 20 minutes ★★★★★ - 17 ratingsIt’s the perfect storm. Cybercriminals have more potential targets than ever, and their tactics keep getting more sophisticated. Meanwhile, consumers are almost numb to the headlines. What can financial institutions do to maintain security? Join us as we talk through the landscape and methods to...
Decrypting Crypto and Banking
Fintech Focus - May 18, 2022 16:00 - 29 minutes ★★★★★ - 17 ratingsCryptocurrencies have evolved from sideline oddities into hot commodities. Where does this leave financial institutions? We asked our resident payments expert and a representative from NYDIG, a technology and financial services firm dedicated to bitcoin products across industries, to explain why...
Optimizing the Digital-First Banking Model
Fintech Focus - April 22, 2021 18:00 - 36 minutes ★★★★★ - 17 ratings2020 showed us just how important it is to embrace retail and commercial customer relationships that exist solely in the digital realm—meaning relationships that have no face-to-face interaction whatsoever in the customer lifecycle. We spoke to CSI’s Senior Director for Digital Strategy to find ...
The Pandemic’s Effect on Debit Growth
Fintech Focus - February 22, 2021 18:00 - 20 minutes ★★★★★ - 17 ratingsThe COVID-19 pandemic has wreaked havoc on the American economy, but debit card growth has rebounded and remained strong. Will the migration from cash to card continue at a solid pace once the pandemic has (hopefully) gone? We asked a senior director of global product at Visa for her thoughts.
The Conundrum of Marijuana-Related Businesses
Fintech Focus - December 18, 2020 14:00 - 26 minutes ★★★★★ - 17 ratingsDiscussing the changing perceptions of working with marijuana-related businesses with Becki LaPorte, CSI’s Director of Global Risk and Compliance.
COVID-19 and the Acceleration of Digital Communication
Fintech Focus - November 13, 2020 17:00 - 23 minutes ★★★★★ - 17 ratingsThe COVID-19 pandemic has changed how financial institutions will serve their customers for years to come, including accelerating adoption of digital communication tools to meet evolving consumer expectations. As demand for digital solutions increases, how can financial institutions bridge the g...
COVID-19 and the Acceleration of Digital Communication
Fintech Focus - November 13, 2020 17:00 - 23 minutes ★★★★★ - 17 ratingsThe COVID-19 pandemic has changed how financial institutions will serve their customers for years to come, including accelerating adoption of digital communication tools to meet evolving consumer expectations. As demand for digital solutions increases, how can financial institutions bridge the g...
Fighting Coronavirus Cyberattacks
Fintech Focus - April 28, 2020 15:00 - 31 minutes ★★★★★ - 17 ratingsAt the onset of the COVID-19 outbreak, top cybersecurity agencies issued warnings that cyber criminals were stepping up their efforts in attacking the health care industry and people working from home. But how can financial institutions protect themselves? We spoke to CSI’s vice president of int...
The 4 Value Props of APIs
Fintech Focus - November 21, 2019 16:00 - 14 minutes ★★★★★ - 17 ratingsApplication Programming Interfaces (APIs) and open banking have been in industry headlines for quite some time. But how can APIs transform your financial institution? We discuss with an API guru.
Is a Digital Branch Right for You?
Fintech Focus - November 14, 2019 15:00 - 10 minutes ★★★★★ - 17 ratingsAs banking customers get younger and technology becomes more advanced, it’s no surprise that bank branches aren’t getting as much traffic as they once did. So, is it the right time for your bank to launch a digital branch? We discuss with the information security officer from Banterra Bank.
How Payments Changed in 2019
Fintech Focus - November 06, 2019 15:00 - 36 minutes ★★★★★ - 17 ratingsWhen it comes to payments, 2019 has been the year of the megadeal. Now that the dust has settled, how have three huge deals shaped the future of the payments landscape? We discuss acquisitions, open banking and consumer payments with a senior analyst from Celent.
When Smart Cars Attack
Fintech Focus - October 28, 2019 15:00 - 19 minutes ★★★★★ - 17 ratingsIt’s no secret that email is the number one vector for both malware and phishing distribution. But could we be facing bigger threats from our watches, cars and refrigerators? We discuss with a security architect from Cisco.
Don’t Click on That!
Fintech Focus - October 17, 2019 04:00 - 13 minutes ★★★★★ - 17 ratingsIn this episode recorded live at CX19, we discuss financial institutions’ growing need to implement solid cybersecurity education and awareness training for employees. But how to get started? We asked a seasoned bank CIO for tips.
Marijuana Banking Gains Serious Traction
Fintech Focus - October 10, 2019 14:00 - 30 minutes ★★★★★ - 17 ratingsOn September 25, the House of Representatives passed the Secure and Fair Enforcement (SAFE) Banking Act, which aims to provide a safe harbor for financial institutions who wish to work with legal marijuana-related businesses. So, what does this mean for the future of marijuana banking? We discus...
Have You Had "The Talk" with Your Customers?
Fintech Focus - September 30, 2019 16:00 - 21 minutes ★★★★★ - 17 ratingsAccording to our recent consumer cybersecurity poll, 74% of respondents said they would likely participate in a cybersecurity awareness program if their financial institution offered one. So, what are you doing to educate your customers on cybersecurity? We talked about this with CSI’s vice pres...
Contactless EMV Is Everywhere We Want to Be
Fintech Focus - August 28, 2019 19:00 - 32 minutes ★★★★★ - 17 ratingsIn the previous episode of this show, we discussed why the U.S. is behind the rest of the world in implementing contactless EMV payments. But things are starting to change. So, what are payments companies doing to help fuel the nationwide contactless EMV movement? We continue our contactless EMV...
What’s the ETA of Contactless EMV?
Fintech Focus - August 06, 2019 14:00 - 27 minutes ★★★★★ - 17 ratingsIn the beginning of July, Bank of America started mailing contactless cards to customers in New York, Boston and San Francisco. Chase and Wells Fargo are also getting in the game, sending contactless cards to new customers, as well as existing customers when their current card expires. So does a...
A Special CX19 Announcement!
Fintech Focus - May 03, 2019 15:00 - 7 minutes ★★★★★ - 17 ratingsAndy and Laura have a quick announcement regarding CSI Customer Experience 2019 in Chicago. Then, we talk to some attendees at last year's conference.
Rise of the Machine Learning
Fintech Focus - April 01, 2019 05:00 - 30 minutes ★★★★★ - 17 ratingsIn the coming years, we will see automation replace an increasing amount of workers. But we will also see advancements in machine learning that will benefit workers in many industries, including finance. We spoke to the co-founder of an AI solutions firm about how financial institutions are usin...
The Fine Art of Customer Acquisition
Fintech Focus - March 01, 2019 06:00 - 21 minutes ★★★★★ - 17 ratingsWe spoke to 220 banking executives for our Banking Priorities 2019 study, and 71% of respondents said new customer acquisition will be a major tactic toward reaching their revenue goals this year. So how are banks stepping up their acquisition games in 2019? We discuss with Valerie Woodrum, vice...
APIs from A-Z
Fintech Focus - December 12, 2018 14:00 - 18 minutes ★★★★★ - 17 ratingsWe saved one of the hottest topics in the industry for our final episode of 2018—APIs. We spoke to a senior analyst with Celent’s banking practice to explore how banks can fully reap the benefits of APIs, including simplified integration, reduced costs and enhanced customer communication.
California Dreamin’ of Consumer Privacy
Fintech Focus - November 28, 2018 15:00 - 31 minutes ★★★★★ - 17 ratingsThe California Consumer Privacy Act (CCPA), widely considered the most comprehensive privacy law in the United States, was signed into law on June 28th, 2018. The law gives consumers much more control over their personal information. So how will the CCPA affect financial institutions when it goe...
The Impact of the Iran Sanctions
Fintech Focus - November 07, 2018 15:00 - 24 minutes ★★★★★ - 17 ratingsAs part of President Trump’s decision to abandon the Iran nuclear agreement, the U.S. reinstated sanctions against Iran on November 5. So what do these recent actions mean for U.S. financial institutions—and all American businesses—for that matter? We discuss the ramifications with a compliance ...
Are You an Easy Target for Cybercriminals?
Fintech Focus - October 17, 2018 05:00 - 28 minutes ★★★★★ - 17 ratingsAccording to ITSP Magazine, financial services firms get hit with cyber attacks 300 times more frequently than businesses in other industries. So is your financial institution an easy mark for hackers? For National Cybersecurity Awareness Month, we discuss strategies for keeping your institution...
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