Latest Digitaldocument Podcast Episodes
Sales reps are critical to customer experience
Agents of Change - January 28, 2022 17:49 - 15 minutes ★★★★★ - 20 ratingsIn B2B, achieving stellar business performance is an incredibly complicated endeavor. At the vertical level, beyond just manufacturing, distribution and services, the intricacies grow even more challenging as unique macroeconomic factors and industry disrupters further stress legacy systems and ...
What change will you make in the world?
Agents of Change - May 11, 2021 09:00 - 33 minutes ★★★★★ - 20 ratingsWhat change do you want to make in the world? We often talk about what change looks like in a workplace context. Yet, being an agent of change doesn’t end when you stop working. The question is, what does being an agent of change look like outside of your professional role? In this episode, ...
What are you leaving behind in 2020?
Agents of Change - April 27, 2021 09:00 - 5 minutes ★★★★★ - 20 ratingsAs we approach the end of season 4 of Agents of Change, Kevin Galang pauses for a moment to reflect on a favorite question with experts this season. “What are you leaving behind in 2020?” You’ll hear from Noel Goggin, CEO and Culture Leader at Conga, Steve Aitken, Salesforce practice inte...
What innovations helped businesses navigate the pandemic?
Agents of Change - April 13, 2021 09:00 - 38 minutes ★★★★★ - 20 ratingsHow can product innovation help your business navigate uncertainty? In 2020, the move to remote work led to a massive increase in innovations and the adoption of new technologies. The question is, how did these transformations help businesses navigate the challenges of 2020? In this episode,...
Can a culture of instant gratification hurt business?
Agents of Change - March 30, 2021 09:00 - 24 minutes ★★★★★ - 20 ratingsIs a culture of instant gratification a symptom of digital transformation? Or is it the cause? When we talk about digital transformation, we’re often talking about ways to make things faster, more efficient, and effortless. The question is, did the constant push towards technology-fueled impro...
How should you respond when change is unavoidable?
Agents of Change - March 16, 2021 09:00 - 28 minutes ★★★★★ - 20 ratingsWhat lessons can we learn from forced business transformations? Business transformation isn’t always voluntary, but that doesn’t mean there aren’t lessons to learn. When massive change is unavoidable, some businesses adopt a survival posture, while others see an opportunity to serve their cust...
What habits learned from 2020 should you continue?
Agents of Change - March 02, 2021 10:00 - 33 minutes ★★★★★ - 20 ratingsWhen the pandemic hit, life and work transformed seemingly overnight. From remote work to rapid digital transformations, the rate of innovation and adaptation was astonishing. After a year filled with immense change, what can we take with us as we continue to move forward? More importantly, w...
What did 2020 reveal about your organization?
Agents of Change - February 16, 2021 10:00 - 29 minutes ★★★★★ - 20 ratingsAs it became clear that 2020 would be unlike anything any of us had experienced, expectations and predictions surfaced around how the year would turn out. But what happened when those predictions didn't come true? Kevin Galang revisits predictions, while looking back at lessons learned wi...
Introducing Season 4: Embracing the New Normal
Agents of Change - February 02, 2021 10:00 - 1 minute ★★★★★ - 20 ratingsMost of us spent 2020 reacting to a world outside of our control. And as soon as we adjusted, everything seemed to change. This year, it’s time we shift the focus, breathe and start being proactive. How? By embracing the new normal. As the season unfolds, we’ll revisit past predictions, ways b...
[Re-wind] The Power of Listening with Eboni Blake
Agents of Change - January 26, 2021 11:00 - 24 minutes ★★★★★ - 20 ratingsFor established companies, change can mean overhauling years of processes and proven methods. But is change any easier in a younger or smaller company? In this episode, we’re revisiting our conversation with Eboni Blake, Senior Business Systems Analyst at Ibotta, an app that helps you earn ca...
[Re-wind] Moving at the Speed of Government with Kristen Jensen
Agents of Change - January 12, 2021 10:00 - 11 minutes ★★★★★ - 20 ratingsWho is behind the scenes solving problems and uncovering issues? That’s what Conga’s Agents of Change has set out to discover. In this first episode of season one, host Jason Gabbard, Head of AI Strategy at Conga, talked to Kristen Jensen, Senior Systems Strategist with the Utah Governor’s Off...
[Re-wind] The Importance of Empowerment in the Midst of Change | Mike Rethage
Agents of Change - December 22, 2020 10:00 - 20 minutes ★★★★★ - 20 ratingsOn today’s re-wind episode of Agents of Change, Jason is joined by Mike Rethage, Senior VP at Touchtown, a community engagement platform that improves quality of life through innovation and connectivity. Mike has a unique perspective on the role of empowerment in the midst of change. What gav...
[Re-wind] Turning the Art of Impact into a Science | Carolyn Jungclas
Agents of Change - December 08, 2020 10:00 - 22 minutes ★★★★★ - 20 ratingsBack when we began Season 2 of Agents of Change, we noticed a common theme emerge. Often, the agents of change we speak with have taken unexpected paths to get to where they are. When it comes to making an impact in your company, there is not one specific blueprint to follow. Carolyn Jungclas...
Predictions: What Happens Next?
Agents of Change - November 03, 2020 10:00 - 18 minutes ★★★★★ - 20 ratingsIt’s finally here, the end of Season 3 of Agents of Change. Over the course of this season we’ve discussed some of the biggest factors businesses face as they prepare for whatever happens next. On today’s episode, we’re wrapping up this season by asking several of our guests what that “next” cou...
Artificial Intelligence: What is Reality?
Agents of Change - October 20, 2020 09:00 - 32 minutes ★★★★★ - 20 ratingsWhat comes to mind when you hear AI? Thanks to Hollywood movies like Terminator and iRobot, there’s a wealth of menacing imagery associated with the term. While entertaining these aren’t an accurate picture of AI in the real world. As businesses embrace digital technology, AI is becoming more ...
Digital Transformation: What’s the new normal?
Agents of Change - October 06, 2020 09:00 - 26 minutes ★★★★★ - 20 ratingsAs digital transformation in business has progressed over the years, many leaders were hesitant to embrace the change. In a post-COVID world, the need for companies to rapidly adopt digital transformation has become even more urgent, still many leaders have been slow to accept this digital must ...
Working from Home: What do we all really need?
Agents of Change - September 22, 2020 09:00 - 38 minutes ★★★★★ - 20 ratingsWhat was your perception of working from home pre-COVID? For businesses, the prospect of working from home was often seen as impossible, for old and new companies alike. Logistical concerns like efficiency, productivity, and security stood in the way.Being ready for a rapidly changing landscape ...
Working from Home: What do we all really need?
Agents of Change - September 22, 2020 09:00 - 38 minutes ★★★★★ - 20 ratingsWhat was your perception of working from home pre-COVID? For businesses, the prospect of working from home was often seen as impossible, for old and new companies alike. Logistical concerns like efficiency, productivity, and security stood in the way.Being ready for a rapidly changing landscape ...
Preparing for Every Possible Tomorrow: Part 2 - The People
Agents of Change - September 08, 2020 09:00 - 16 minutes ★★★★★ - 20 ratingsThe heart of any organization is the people who interact with it – employees, customers, partners. In part two of preparing for every possible tomorrow, we are talking about who makes up organizations while remaining customer-centric. Being ready for a rapidly changing landscape means empower...
Preparing for Every Possible Tomorrow: Part 1 - The Processes
Agents of Change - August 25, 2020 09:00 - 24 minutes ★★★★★ - 20 ratingsEvery business has processes governing how it operates on a daily basis. They are the path created for your business to follow to move it forward. What happens when those well thought out plans suddenly become obsolete? On today’s Agents of Change, we’re talking about how to approach your pro...
Introducing Season 3: Being Ready for What Happens Next
Agents of Change - August 20, 2020 13:36 - 1 minute ★★★★★ - 20 ratingsIn our third season of Agents of Change, we are focusing on one key theme: being ready for every possible tomorrow. This season we aren’t only interviewing one agent of change every episode, we are doing more. Why? Because you asked for it. Season 3 officially launches August 25th. Let’s embark ...
206: A Season of Change | Jason Gabbard
Agents of Change - May 12, 2020 09:00 - 9 minutes ★★★★★ - 20 ratingsIn the last episode of Season 2, we want to pause and reflect on the lessons learned from our Agents of Change. One pattern we find interesting is many of the leaders featured have diverse backgrounds in areas seemingly unrelated to their current roles. It had us wondering: Is an Agent of Chan...
205: The Importance of Empowerment in the Midst of Change | Mike Rethage
Agents of Change - April 28, 2020 09:00 - 20 minutes ★★★★★ - 20 ratingsOn today’s episode of Agents of Change, Jason is joined by Mike Rethage, Senior VP at Touchtown, a community engagement platform that improves quality of life through innovation and connectivity. Mike has a unique perspective on the role of empowerment in the midst of change. What gave him th...
204: Compartmentalizing Your Change | Karyn Allen
Agents of Change - April 14, 2020 09:00 - 21 minutes ★★★★★ - 20 ratingsOn today’s episode of Agents of Change, Jason is joined by Karyn Allen, Director of Contracts and Pricing at Amgen, one of the world’s leading independent biotechnology companies. Karyn is a fascinating agent of change because she was initially reluctant to adopt the change herself. Once she ...
203: Systems Architecture: A Creative Pursuit | Karen Davis
Agents of Change - March 31, 2020 09:00 - 14 minutes ★★★★★ - 20 ratingsOn today’s episode of Agents of Change, Jason is joined by Karen Davis, VP of Business and Systems Architecture at Senior Dental Care, an on-site dental care provider for nursing homes and their residents. Karen has a fascinating approach to her work as a systems architect, where she relies o...
202: The Three R’s of Organizational Change | Joshua Kail
Agents of Change - March 17, 2020 09:00 - 20 minutes ★★★★★ - 20 ratingsOn today’s episode of Agents of Change, Jason visits with Joshua Kail, solution manager and Salesforce technical producer for Molson Coors, as Josh explains his strategy for managing change in the world’s seventh-largest brewing company. Josh is passionate about listening to the people he’s a...
201: Turning the Art of Impact into a Science | Carolyn Jungclas
Agents of Change - March 03, 2020 10:00 - 22 minutes ★★★★★ - 20 ratingsAs we begin Season 2 of Agents of Change, we have noticed a common theme that has emerged. Often, the agents of change we speak with have taken unexpected paths to get to where they are. When it comes to making an impact in your company, there is not one specific blueprint to follow. Carolyn ...
200: Agents of Change: Season 2 | Jason Gabbard
Agents of Change - February 18, 2020 10:00 - 1 minute ★★★★★ - 20 ratingsAgents of Change is back for Season 2! In Season 1, we heard from those ‘in the trenches’ people who are making key decisions and putting in the work that often goes unseen. As we head into Season 2, we are committed to bringing you compelling stories from change agents having an impact in mu...
106: Speaking the Language of Change | Heidi Modrusan
Agents of Change - January 21, 2020 10:00 - 19 minutes ★★★★★ - 20 ratingsAny discussion of change must include a discussion of every change project’s biggest resistor – people. So what can an agent of change do to smooth things over with the people that must execute the change they are trying to achieve? Heidi Modrusan is the Contract Administration Program Manage...
105: Every Detail Matters | Carl Harkness
Agents of Change - January 07, 2020 10:00 - 21 minutes ★★★★★ - 20 ratingsWhat does a studied Berklee College of Music musician have to tell us about the overhaul of contract management at a company that employs a computational approach to pharmaceuticals and biotechnology? Carl Harkness serves as a Contracts Administrator at Nimbus Therapeutics, a company that uses...
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