Latest Dentalconsulting Podcast Episodes
Ep. 145: Do You Suffer from Being Too “Reasonable”?
Dental Business RX - June 24, 2024 09:00 - 26 minutes ★★★★★ - 22 ratingsThis week, we discuss an important part of being an effective practice owner or manager and how it will help you make the right decisions for your business. Free Consultation - https://www.mgeonline.com/free-practice-analysis Learn more about MGE - https://mgeonline.com
Ep. 144: Are You Offering a Job or a Career?
Dental Business RX - June 17, 2024 09:00 - 24 minutes ★★★★★ - 22 ratingsHaving a hard time finding staff who really care and will go above and beyond to help your practice grow? Well, there’s only one way you’re going to attract (and keep) that type of person, which is what Jeff covers in this week’s episode! MGE Power Program - https://www.mgeonline.com/power...
Ep. 143: How to Make Your Marketing More Effective
Dental Business RX - June 10, 2024 09:00 - 50 minutes ★★★★★ - 22 ratingsHave you spent money on marketing that felt like a big waste? There are a lot of reasons why marketing can fail, and this week we bring on Jeff Santone to help you isolate what went wrong and how you can get better results. We’ll discuss the main points we check to review to ensure a dental prac...
Ep. 142: Rethinking Hygiene as You Go Out-of-Network
Dental Business RX - June 03, 2024 14:23 - 42 minutes ★★★★★ - 22 ratingsWhen you exit an insurance plan, the first thing patients notice is the change in their prophy fees. To retain as many patients as possible, you’ll want to make it a smooth transition. So this week, Sabri joins us to discuss doing this intelligently with an eye on overall practice profitability ...
Ep. 141: State of the Dental Industry 2024
Dental Business RX - May 29, 2024 15:38 - 1 hour ★★★★★ - 22 ratingsWhat is happening with private practice dentistry right now? Between inflation, economic pressures, insurance networks, corporate dentistry run amok, and an imminent wave of retiring dentists—we are living in strange times indeed! There are several recent trends that every practicing dentist sho...
Ep. 140: Why You’re Not Seeing More Referrals
Dental Business RX - May 20, 2024 09:00 - 28 minutes ★★★★★ - 22 ratingsWant more of your patients to refer their friends and family to your office? Well, there are two approaches to doing this: uncontrolled referrals and controlled referrals. In this episode, Jeff describes what that means and gives actionable steps to get more of both. The MGE Communicatio...
Ep. 139: The Top 5 Practice Management Myths
Dental Business RX - May 13, 2024 09:00 - 28 minutes ★★★★★ - 22 ratingsThere is an endless number of ideas or “pearls” or “tips & tricks” out there about how to run your practice. Not only can this be overwhelming, but some of these ideas can actually be highly destructive to practice if you try to implement them! So this week, Jeff tackles five of the biggest myth...
Ep. 138: Step by Step Guide to Going Out-of-Network
Dental Business RX - May 06, 2024 09:00 - 46 minutes ★★★★★ - 22 ratingsThis week, Sabri Blumberg joins us to discuss what it really looks like to transition out of low-reimbursing insurance plans. She has guided countless dentists through this process successfully—while increasing their production and profit—and now she shares each step in detail. Roadmap to ...
Ep. 137: Customer Service – When Average is Great
Dental Business RX - April 29, 2024 09:00 - 24 minutes ★★★★★ - 22 ratingsYou’ve probably noticed how the quality of customer service has gotten pretty erratic of the last few years—whether it’s in-person at a restaurant/store or due to the rise of buggy automated technology. And with all the hiring market woes recently, you may be struggling to find good help for you...
Ep. 136: Charting Your Path to Fee-for-Service Dentistry
Dental Business RX - April 22, 2024 09:00 - 36 minutes ★★★★★ - 22 ratingsWe’re in a “reimbursement crisis” right now in dentistry, and it’s only going to get worse with every passing month. So this week, Jeff takes a look at the current insurance model, what it really means to be “fee-for-service,” and how you would design a strategy to smoothly transition out-of-net...
Ep. 135: Buying Another Dentist’s Charts—Is it a Good Idea?
Dental Business RX - April 15, 2024 09:00 - 24 minutes ★★★★★ - 22 ratingsThis seems like the simplest way to create growth: simply buy a retiring doctor’s patient database and incorporate them into your own practice. It’s easier and faster than marketing on your own to attract new patients, right? Well…maybe. We’ve seen it go well but also go very poorly, depending o...
Ep. 134: Acquiring Multiple Practices with Rushi Trivedi
Dental Business RX - April 08, 2024 09:00 - 39 minutes ★★★★★ - 22 ratingsWe have a real treat for you this week! We are joined by special guest Rushi Trivedi, who has taken the best possible approach toward expanding into multiple locations. Starting in one family practice with his wife, Dr. Shilpa Trivedi, they have grown steadily and sustainably by placing an inten...
Ep. 133: The Most Difficult Part of Case Acceptance
Dental Business RX - April 01, 2024 09:00 - 35 minutes ★★★★★ - 22 ratingsMost dentists are pretty comfortable explaining the diagnosis and treatment plan to the patient. The issues tend to arise at “the close”—i.e., overcoming those last objections and getting the patient truly committed so the treatment actually gets done and the money collected. So this week, Jeff ...
Ep. 132: Closing Big Cases with Dr. Artin Barzgar
Dental Business RX - March 25, 2024 09:00 - 42 minutes ★★★★★ - 22 ratingsIf you could ask anyone for tips on presenting big cases, Dr. Artin Barzgar would have to be high up on your list of candidates. An MGE Power Program graduate and Senior Seminar Instructor, Dr. Barzgar has been performing implant placements, full-mouth rehabilitations, and full-arch prosthetic c...
Ep. 131: Has Your Practice Hit a Plateau?
Dental Business RX - March 18, 2024 09:00 - 21 minutes ★★★★★ - 22 ratingsHave you gone ever through periods where your practice is growing nice and steadily…and then just stops? Have you ever hit a production ceiling that just won’t budge no matter what you do? In this episode, Jeff dives into why this happens and what you should do to catalyze new growth again. ...
Ep. 130: The Pros & Cons of Prepaying
Dental Business RX - March 10, 2024 10:00 - 23 minutes ★★★★★ - 22 ratingsMore and more dentists are starting to rethink the traditional payment model. Waiting until after services have been rendered increases the likelihood that patients won’t show up or pay, as well as creating extra work to chase up late payments. So, it’s easy to see why many dentists prefer prepa...
Ep. 129: What to Do When Nothing is Working
Dental Business RX - March 04, 2024 10:00 - 30 minutes ★★★★★ - 22 ratingsWhat do you do if some aspect of your practice is doing poorly and no matter what you do, it just doesn’t change? Let’s say your production is down, or there are holes in the schedule, or case acceptance is low—and you’ve already tried everything, but none of it works. In this episode, Jeff disc...
Ep. 128: What You Don’t See in Your Dental Office
Dental Business RX - February 26, 2024 10:00 - 20 minutes ★★★★★ - 22 ratingsBeing a dental practice owner can be a little tricky because it’s hard to know exactly what’s going on elsewhere in the office while you’re busy chairside. And this isn’t just a problem for dentists, but really any business owner. It’s impossible to keep your finger on the pulse of every single ...
Ep. 127: When to Look at Your Practice Metrics
Dental Business RX - February 19, 2024 10:00 - 21 minutes ★★★★★ - 22 ratingsWe all know we’re supposed to track metrics (or “key performance indicators”) for our businesses. However, oftentimes this just boils down to looking at a chart and thinking, “Oh, last month was bad,” or “last month was good”…but now it’s too late to do anything about it. When you don’t use it i...
Ep 126: Good Debt vs. Bad Debt
Dental Business RX - February 12, 2024 10:00 - 27 minutes ★★★★★ - 22 ratingsFor better or for worse, debt is a part of life for most private practitioners, whether it’s from purchasing a practice, adding chairs, new equipment, or even just trying to cover the bills and payroll on a down month. In the right situation, strategically taking on some debt is no problem. But ...
Ep. 125: Should Your Associate Present Treatment Plans?
Dental Business RX - February 05, 2024 10:00 - 25 minutes ★★★★★ - 22 ratingsWe receive this question fairly often: how involved should my associate doctor be in presenting treatment? Jeff’s answer is a bit unconventional compared to the traditional associate model, and you’ll understand why as you listen. The MGE Communication & Sales Seminars - https://www.mgeonl...
Ep. 124: What’s the Best Appointment Length for New Patients?
Dental Business RX - January 29, 2024 10:00 - 25 minutes ★★★★★ - 22 ratingsIt can be a delicate balance finding the right amount of time to schedule for new patient appointments. Too little time and you’re too rushed to form a good relationship and present their treatment plan properly. Too much time and it starts eating into more productive procedures. So this week, J...
Ep. 123: The Missing Ingredient in Patient Retention
Dental Business RX - January 22, 2024 10:00 - 33 minutes ★★★★★ - 22 ratingsWe all know that focusing on retaining patients is crucial for long-term practice success, and we’ve already done episodes on reactivating patients and building up your hygiene dept—but there’s another important aspect that most dentists overlook. This week, Jeff reveals what it is and how to ma...
Ep. 122: Stop Wasting Your Marketing Money!
Dental Business RX - January 15, 2024 10:00 - 28 minutes ★★★★★ - 22 ratingsChances are if you are a practicing dentist, you are doing some form of marketing. But is your marketing actually effective? Are you getting good ROI? Are you even keeping track of it? In this week’s podcast, Jeff goes over the importance of tracking your marketing's effectiveness, some tips on...
Ep. 121: How Far Out Should the Doctor’s Schedule be Booked?
Dental Business RX - January 08, 2024 10:00 - 24 minutes ★★★★★ - 22 ratingsBeing solidly booked out weeks (or even months) into the future can give you a feeling of security…but it can also severely limit your schedule flexibility and growth potential. So, what’s the right balance? When are you booked out too far—or not far enough? That’s the topic that Jeff tackles in...
Ep. 120: Setting Goals for the New Year
Dental Business RX - January 01, 2024 10:00 - 26 minutes ★★★★★ - 22 ratingsSetting the right goals and having the right approach to achieving them is an incredibly important part of successfully owning and operating a business. And what better time to talk about this than at the turn of the new year? So this week, Jeff dives into the topic of goals to help you get the ...
Ep. 119: The Office Manager’s Daily Routine, Part 2
Dental Business RX - December 25, 2023 10:00 - 32 minutes ★★★★★ - 22 ratingsThis week we wrap up our series on the Office Manager’s daily duties and routine to keep their practice running efficiently and productively. Running the Day Checklist - https://www.mgeonline.com/running-the-day-checklist Learn more about MGE - https://mgeonline.com
Ep. 118: The Office Manager’s Daily Routine, Part 1
Dental Business RX - December 18, 2023 10:00 - 51 minutes ★★★★★ - 22 ratingsWe’ve discussed the importance of having a well-trained Office Manager and their general job description—but what should they actually be doing all day? In this two-part series, we cover the Office Manager’s daily duties and routine to keep their practice running efficiently and productively. ...
Ep. 117: Do You Need a Treatment Coordinator?
Dental Business RX - December 10, 2023 10:00 - 29 minutes ★★★★★ - 22 ratingsWhen does it make sense to hire a Treatment Coordinator? And if you already have one, how should you best utilize them? And should you considering adding another? This week, Jeff answers those questions and discusses what you can do to increase patient volume to the point where adding a Treatmen...
Ep. 116: Demystifying Practice Profitability
Dental Business RX - December 04, 2023 10:00 - 26 minutes ★★★★★ - 22 ratingsThere’s nothing more frustrating than working hard and producing a whole lot—only to realize there’s almost no profit left at the end of the month. So this week, Jeff tackles profitability: where dentists often go wrong in calculating their overhead/profit and what to focus on to bring that prof...
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