Practice Freedom Leading and Scaling Your Private Healthcare Practice
172 episodes - English - Latest episode: 4 days ago - ★★★★★ - 20 ratingsWhat if you could hang out with healthcare private practice owners (optometrists, plastic surgeons, chiropractors, orthopedists, family practitioners, disease specialists, and more), having rich conversations about their successes and failures, their world-views and habits; then take an insight or two to inspire your own growth? That’s what we do each week on Practice Freedom. Hosted by business coach Mark Henderson Leary, every episode is an in-depth look at how to get the most out of our people, our business, and most of all, ourselves. The goal is to help you make a bigger impact with your business and in your personal life while scaling your private practice to multiple locations and helping as many people as possible.
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Episodes
137: The Shift from Healer to Visionary
April 24, 2024 08:00 - 20 minutes - 18.3 MBHave you ever felt the pull between your skills as a clinician and the lure of leadership within your medical practice? On today’s episode of Practice Freedom, Mark discusses how the right mindset can transform a technical professional into a leader who flourishes not by having all the answers, but by asking the right questions. We delve into what it means to be a visionary leader and individual healer and the complexities accompanying these medical roles. We provide actionable strategies f...
136: Leaping into Medical Entrepreneurship: Part 2 | Dr. Natalie Hone
April 17, 2024 08:00 - 57 minutes - 52.7 MBA healthcare venture is a complicated combination of visionary leadership and the realities of business management. On this episode of Practice Freedom, Mark sits down again with Dr. Natalie Hone to continue discussing her journey of starting a dermatology practice, from the unexpected administrative burdens to the precious moments of patient care that fuel a founder's passion. Mark shares his personal experiences of healing and growth under Dr. Hone's care, and we peel back the layers of w...
135: The Power of Habit
April 10, 2024 08:00 - 17 minutes - 16.1 MBHave you ever marveled at a healthcare private practice's powerful engine and wondered what fuels its drive? On this episode of Practice Freedom, Mark reveals the core of true progress: the underestimated might of discipline and the compounding effect of routine. As Mark reflects on personal triumphs and stumbles, we dissect the role that consistent, bite-sized actions play in steering the ship toward long-term success, carving out a discussion that's as much about self-improvement as it is...
134: Econologics for Healthcare Owners | Eric Miller
April 03, 2024 08:00 - 1 hour - 57.7 MBNavigating the financial intricacies of healthcare practice ownership can be daunting, but with co-owner and CFO of Econologics Financial Advisors Eric Miller’s expertise, you're in for a wealth of knowledge. On this episode of Practice Freedom, Mark sits down with Eric to unravel the ACE model—Acquire, Control, Expand—and view your practice as a pivotal investment. The conversation ventures into how mindset influences spending and financial strategy, and we address the integration of perso...
133: Medical Practice Growth Unstuck
March 27, 2024 08:00 - 26 minutes - 24.3 MBUncover the secrets to shattering growth plateaus in small medical practices on this episode of Practice Freedom. We're analyzing the roadblocks that leave many clinics spinning their wheels, from financial challenges to cultural hurdles. Mark reveals how strong leadership and a laser focus on profitability can navigate and conquer these trials, paving the way for a practice that survives and thrives, delivering value to patients and practitioners. The balance between a visionary and an in...
132: Innovative HR Management for Practice Success
March 20, 2024 08:00 - 24 minutes - 22.4 MBUnlock the secrets to crafting an HR strategy that thrives in the ecosystem of healthcare private practice as we explore the essentials of HR administration, the art of recruitment, and the mastery of career development. This episode of Practice Freedom is your guide to changing how your practice approaches HR, ensuring compliance, efficiency, and most importantly, a high-culture environment where employees are engaged and leadership is empowered. We examine the nuances that set healthcar...
131: Structuring Your Healthcare Team for Optimal Performance
March 13, 2024 08:00 - 24 minutes - 22.4 MBIs your healthcare practice structured for success, or are you simply filling roles with warm bodies? In this episode of Practice Freedom, Mark shatters the myth that people must define an organization's structure, advocating for a “Structure First” approach that could revolutionize your private practice. We step up to the plate and use the baseball diamond as our classroom, showing how a team's setup can change the game when tailored to fit the players and the end goal. Forget the old org ...
130: Building Emotional Safety in Healthcare Leadership
March 06, 2024 09:00 - 21 minutes - 19.7 MBHave you ever been in a professional disagreement, teetering on the edge of saying something you might regret? On today’s episode of Practice Freedom, Mark tackles the fine line between “brutally honest” and “honestly brutal,” untangling the complexities of communication in healthcare leadership. This episode is a deep dive into emotional intelligence and the art of apologies, with real-life examples illustrating how leaders can navigate conflict gracefully and effectively. You’ll hear how...
129: Tech Meets Teeth | Trey Tepichin
February 28, 2024 09:00 - 48 minutes - 44.3 MBImagine stepping into a world where the hustle of dental staffing meets the innovation of tech entrepreneurship. On this episode of Practice Freedom, that's what you'll experience as Mark sits down with Trey Tepichin, a Harvard-trained lawyer pioneering a new path in the dental industry. Our discussion uncovers the inner workings of Trey’s revolutionary platform Cloud Dentistry, a hybrid of LinkedIn's networking prowess and Uber's on-demand service model tailor-made for the dental world. Tr...
128: A Blueprint for High-Performing Teams
February 21, 2024 09:00 - 21 minutes - 19.8 MBAre you settling for a team that's just good enough? In this episode of Practice Freedom, learn the distinction between exceptional team performance and mere adequacy in healthcare private practices. We challenge the scarcity mindset and share strategies to foster a proactive culture. Our focus is on aligning staff with core values and having the courage to address underperformance to steer your practice toward the life you envision. We wade through murky waters towards the clarity of a sp...
127: Assembling the Dream Team | Dr. Michael Neal
February 14, 2024 09:00 - 1 hour - 58.1 MBStruggling to staff your healthcare practice with top-notch talent? That's where Dr. Michael Neal, founder of Build My Team, comes to the rescue. In this episode of Practice Freedom, Mark uncovers Dr. Neal’s innovative solutions to the hiring headaches that plague many high-volume practices. From his trials in optometry staffing to revolutionizing recruitment with his systematic approach, Dr. Neal's insights are a game-changer for your team dynamics and overall efficiency. And yes, we even ...
126: Turning the Tide on Toxic Leadership
February 07, 2024 09:00 - 23 minutes - 21.6 MBCould the cornerstone of your organization's success also be its greatest liability? On this episode of Practice Freedom, join Mark as we confront the paradox of toxic leadership, a phenomenon that spans industries from private healthcare practices to towering corporate entities. We peel back layers to expose how individuals with irreplaceable skills and the capacity to thrive under pressure can inadvertently cultivate harmful work environments. We dissect leadership dynamics critically and...
125: A Blueprint for Healthcare Innovation | Dr. Tisha Rowe
January 31, 2024 09:00 - 42 minutes - 38.8 MBHave you ever witnessed a healthcare revolution in the making? On this episode of Practice Freedom, Dr. Tisha Rowe joins Mark for a discussion that takes us behind the scenes of her healthcare empire. Their conversation is a masterclass in entrepreneurship as we dissect the journey of the Honeycomb Clinic and the remarkable balance of being a clinician, leader, and visionary. Learn how this innovative co-working space empowers healthcare providers and sets the stage for a future where priva...
124: The Trio of Roles for a Flourishing Healthcare Practice
January 24, 2024 09:00 - 25 minutes - 23.7 MBHave you ever felt like you're juggling too many hats in your healthcare practice? On this episode of Practice Freedom, that's the problem Mark tackles with a deep dive into the roles of visionary and integrator within your business. Achieving practice freedom doesn't just mean success in your practice—it's about shaping a life as healthy as the patients you treat. In our candid discussion, the spotlight is on that vital third role that could be the key to unlocking your professional and pe...
123: A Holistic Approach to Healthcare Compensation | Stu Schaff
January 17, 2024 09:00 - 1 hour - 68.2 MBHave you ever considered the delicate balance between compensation, culture, and performance in healthcare? On this episode of Practice Freedom, Mark welcomes guest Stu Schaff to unravel the complexities of financial rewards, organizational values, and the personal aspirations that drive our healthcare heroes. This isn't just a discussion about the numbers on a paycheck; it's an exploration into what motivates the people dedicated to healing others and how practices can cultivate an environ...
122: What is Purpose?
January 10, 2024 09:00 - 20 minutes - 18.9 MBHave you ever felt crushed under the weight of finding your life's grand purpose? In this episode of Practice Freedom, Mark tackles the concept of purpose and intentionality with a refreshing twist. Through candid conversations, he explores how anchoring purpose to day-to-day intentions, like setting objectives for an upcoming meeting, can lead to profound satisfaction and clarity. By adjusting our time horizon, we relieve ourselves of the pressure to unearth some monumental life purpose an...
121: Purpose, Passion, and Possibilities | Dr. Jeff Danielson
January 03, 2024 09:00 - 58 minutes - 53.1 MBStepping into the ring this week is Dr. Jeff Danielson, a chiropractor turned coach with a unique and insightful take on finding purpose and passion in the healthcare industry. In this episode of Practice Freedom, you'll hear how he emphasizes staying true to yourself and finding fulfillment in helping others. We navigate the sea of prevailing pessimism and unfurl sails of optimism that chart out healthcare's future and new providers' potential. We grapple with the misconception that all h...
120: Identifying Your Perfect Patient and Establishing Structure
December 27, 2023 09:00 - 13 minutes - 12 MBDo you truly understand your patients? As healthcare providers, we often find ourselves caught trying to be everything to everyone. But what if we shifted gears and honed in on our perfect patient? In this episode of Practice Freedom, Mark unpacks the concept of target marketing and its application in the healthcare sector. He delves into the importance of identifying your ideal patient and comprehending their unique characteristics, from demographics to geographic location to psychographic...
119: Leaping into Medical Entrepreneurship: Part 1 | Dr. Natalie Hone
December 20, 2023 09:00 - 1 hour - 58.1 MBSometimes, the most inspiring journeys start when we're on the brink of change. On this episode of Practice Freedom, we find Mark’s guest, Dr. Natalie Hone, just as she stands at the precipice of opening her private dermatology practice, The Skin People, embodying a relentless passion for helping others. We chart her exhilarating yet nerve-wracking path, littered with the healthcare industry's inevitable challenges, and explore what it truly takes to dedicate yourself to the cause of changi...
118: Setting SMART Rocks
December 13, 2023 09:00 - 24 minutes - 22.7 MBWhat do you think is the most valuable aspect of your practice? To us, it's goal setting - the vital core of achieving practice freedom. In this episode of Practice Freedom, we’re discussing how our team recently dug deep into setting 90-day goals or "rocks" and saw first-hand how transformative they can be. In our latest team session, we dedicated time to defining our next six rocks, an exercise that invigorated us and brought us closer as a team. Realistic goal setting and accurate predi...
117: The Abundance Approach
December 06, 2023 09:00 - 26 minutes - 24.2 MBImagine being stuck in a scarcity mindset, constantly striving to save pennies but never feeling you have enough. This is a reality for many, but what if we told you there's another perspective that could completely change your life and professional success? On this episode of Practice Freedom, join Mark as he explores the contrast between abundance and scarcity mindsets, specifically in the healthcare industry. We'll journey beyond the concept, bringing it to life with Mark’s personal expe...
116: From Passion to Profit | Jeff Russell
November 29, 2023 09:00 - 1 hour - 57.5 MBOn this episode of Practice Freedom, stepping into the shoes of healthcare entrepreneurs, we navigate the world of private healthcare practice with our special guest, industry leader Jeff Russell. With his invaluable experience, we journey through the trials and triumphs of running a practice. Jeff shares his unique four-step success process, outlined in his book "Fire Yourself First," and paints a vivid picture of rekindling the passion for helping people through a well-defined system, bre...
115: The Evolution of Private Practice | Dr. Clive Fields
November 22, 2023 09:00 - 1 hour - 65.1 MBWhat happens when the conventional way of doing things in healthcare is challenged? On today’s Practice Freedom, Dr. Clive Fields, co-founder of VillageMD and one of the most influential clinical executives in modern healthcare, offers his unique perspective on this question. Drawing from his years of experience, he discusses the essence of independent private practice and how the future of healthcare is changing with a move towards value-based care and outcome-based reimbursement. We navi...
114: Shaping Patient Experiences | James M. Dieter III
November 15, 2023 09:00 - 56 minutes - 51.9 MBOn this episode of Practice Freedom, Mark is thrilled to have James M. Dieter III, chairman and CEO of Principle Health Systems, sharing his wisdom with us. His extensive experience creating mission-driven organizations and excellent patient experiences offers a unique perspective on fusing healthcare and business. Go here to listen → https://www.markhendersonleary.com/podcasts/prf114 Mark’s conversation with James provides a roadmap for establishing a shared vision, purpose, and mission w...
113: Clear Expectations and Effective Leadership
November 08, 2023 09:00 - 24 minutes - 22.4 MBGet ready to unlock the secrets of setting clear expectations in the challenging healthcare landscape. Go here to listen → https://www.markhendersonleary.com/podcasts/prf113 In this episode, we untangle the complexities of healthcare management. Together, we'll explore the necessities for a profitable healthcare practice, from simplifying major functions such as patient acquisition and care to managing schedules effectively. Our deep dive doesn't stop there. We'll delve into the crucial ...
112: Mastering the Mindset for Success | Jamey Schrier
November 01, 2023 08:00 - 53 minutes - 49 MBOn this episode of Practice Freedom, get set to transform your mindset as a healthcare entrepreneur with guest Jamey Schrier. Go here to listen → https://www.markhendersonleary.com/podcasts/prf112 We guarantee that you'll gain insights into the roles of the healer, business manager, and visionary leader. More than this, you will learn how to balance these roles, ensuring your business thrives and you once again find joy in your practice. Jamey and Mark share their personal experiences and...
111: Why Core Values Matter for a Great Culture
October 25, 2023 08:00 - 28 minutes - 26 MBHave you ever wondered why some organizations thrive while others flounder? Could the secret to success lie in cultivating a robust organizational culture? Go here to listen → https://www.markhendersonleary.com/podcasts/prf111 This episode explores culture creation within successful organizations, focusing on the significance of core values and respect. From crafting core values that echo in the hearts and minds of employees to building a culture that respects and appreciates its people, w...
110: Creating Trust Through Financial Transparency
October 18, 2023 08:00 - 20 minutes - 18.4 MBAs the old saying goes, knowledge is power. Imagine if financial transparency could be the key to unlocking your organization's potential. Go here to listen → https://www.markhendersonleary.com/podcasts/prf110 Join Mark in this episode of Practice Freedom as he delves into the importance of financial transparency and how sharing key metrics can lead to a healthier business. From starting the conversation to altering its course depending on your leadership team's maturity, we're about to r...
109: Knowing Your “Yes” So You Can Say “No”
October 11, 2023 08:00 - 14 minutes - 13.3 MBWhat if the key to facing the healthcare crisis is not more resources but a decisive “no”? Go here to listen → https://www.markhendersonleary.com/podcasts/prf109 Mark is taking a jab at untangling the complicated knot of crises of abundance in healthcare in this episode. He explores the ripple effects of our decisions, emphasizing the need to be conscious of what we can offer and what goals align with our superpowers, passions, and purpose. We need to clarify our purpose, establish a clea...
108: Creating a Profitable, High-Performance Culture in Healthcare | Chris Light
October 04, 2023 08:00 - 54 minutes - 50.1 MBDo you dream of creating a strong company culture in your healthcare practice? Do you believe in the power of values and respect in an organization? Go here to listen → https://www.markhendersonleary.com/podcasts/prf108 Then Mark’s conversation with Chris Light, Chief Operating Officer of Principle Health Systems, is just what you need. In this episode of Practice Freedom, Chris shares thoughts on the importance of staying in touch with frontline staff and the significance of leadership i...
107: Demystifying Trailing 12-Month Numbers
September 27, 2023 08:00 - 12 minutes - 11.5 MBEver wondered how to decode the seasonality and volatility of your business with simple math? Go here to listen → https://www.markhendersonleary.com/podcasts/prf107 Imagine the clarity and confidence of making informed decisions based on a crystal clear understanding of your numbers. You're about to discover the magic of trailing 12-month numbers and how it can revolutionize your business perspective. On this episode of Practice Freedom, Mark will guide you on how to add together 12 mon...
106: From Operating Room to Board Room | Keith R. Johnson, MD
September 20, 2023 08:00 - 57 minutes - 52.5 MBRemember when you felt tied down by the conflicting emotions of wanting to offer a helping hand but also having to meet your own needs? Go here to listen → https://www.markhendersonleary.com/podcasts/prf106 We've all been there, and so has Mark’s guest for today's episode, Dr. Keith Johnson, an orthopedic practitioner from El Paso, Texas. Join us as we navigate the challenges of operating a healthcare practice as a business. We grapple with the undercurrents of guilt many doctors face whe...
105: The Value of an Integrator
September 13, 2023 08:00 - 22 minutes - 21 MBYou're about to discover why you're feeling overwhelmed juggling the roles of healthcare provider and business owner and how this could be the third peril of your private practice. Go here to listen → https://www.markhendersonleary.com/podcasts/prf105 Mark reveals the two choices you face when your business and craft pull you in opposite directions and why there is no right or wrong decision here. Your unique goals are the compass guiding you to either scale down or let go of one role. ...
104: Inside the Healthcare Hiring Playbook | Alec Broadfoot
September 06, 2023 08:00 - 51 minutes - 47.1 MBAre you tired of the constant hiring and firing cycle? Are you searching for the perfect fit for that crucial number two position in your healthcare organization? Let Alec Broadfoot, a seasoned pro at key position placements, be your guide. Alec, who heads Vision Spark, brings a wealth of knowledge to the table, and he's here to reveal the science and mindset behind their impressive 90% retention rate. Mark’s conversation with Alec explores identifying the right fit for managerial roles ...
103: The Value of a Visionary
August 30, 2023 08:00 - 18 minutes - 16.6 MBWhat if the key to unlocking your organization's potential lies in tapping into the power of a visionary leader? In this episode of Practice Freedom, join Mark as he digs deep into the role and true value of visionary leaders. He addresses their urgent and passionate view of the future and explores the critical role of an integrator - a leader who can run the business. He discusses the compelling drive visionaries possess to create an impact and even explores the idea of visionary guilt - ...
102: Reimagining Patient Care | Dr. Amir Khoshnevis
August 23, 2023 08:00 - 1 hour - 55.1 MBAre you ready to challenge the norms of healthcare? To question the status quo and reimagine the future of private practice? In this episode of Practice Freedom, join Mark for his conversation with Dr. Amir Khoshnevis, Chief Medical Officer of Vision Source. Amir's passion for advancing patient care and nurturing the entrepreneurial spirit in medicine is genuinely inspiring. He brings us on a journey into Vision Source, a franchise committed to preserving and enhancing private healthcare pr...
101: Realistic Goals and Effective Feedback
August 16, 2023 08:00 - 17 minutes - 15.8 MBEver wonder why some people effortlessly accomplish their goals while others struggle? The latest episode of Practice Freedom journeys into setting effective goals and receiving feedback within healthcare practices. We discuss the significance of establishing feasible objectives based on future predictions, providing a realistic measure for the gap between expectations and their manifestation. Along the line, we illuminate the concept of feedback loops and their critical role when measured...
100: Scaling a Family Optometry Business | Jamie Rosin
August 09, 2023 08:00 - 45 minutes - 42 MBWhat if the secret of scaling your business lies in the balance between innovative thinking and deeply-seated family values? This episode of Practice Freedom takes you on a journey of discovery with Mark’s guest, Jamie Rosin, a third-generation owner of a 93-year-old optometry business. We navigate the transition from a small family operation to a regional player with over 50 locations, unveiling the power of patient experience, innovative items, and the crucial role of family in business o...
099: Outsize Influence and Core Values
August 02, 2023 08:00 - 13 minutes - 12.6 MBEver wonder how influential figures can shape the culture and reputation of your healthcare organization? In this episode of Practice Freedom, Mark uncovers the profound effects of outsized influencers in healthcare institutions. He explores the critical role of core values in driving clout and setting the right culture within your establishment. Mark also unravels the concept of “permission to play” values and their protective role against any potential harm to your brand, reputation, and...
098: Striving for Excellence in Healthcare Leadership with Kurt Defenbaugh
July 26, 2023 08:00 - 57 minutes - 52.9 MBGet ready for a first-hand account of leading a healthcare practice as Mark sits down with Kurt Defenbaugh, the chief operating officer of a large retina consulting organization in Texas. Learn from Kurt's unique perspective as he shares his experiences and insights about creating a company culture rooted in hard work, innovation, and authentic care. From leading culture turnaround projects to balancing the principles of patient care and consistent business results, Kurt's fascinating journ...
097: 4 People Levers to Pull
July 19, 2023 08:00 - 11 minutes - 10.6 MBHave you ever wondered how to maximize growth when your resources are stretched thin? We've got the answers for you. In this episode of Practice Freedom, we break down the four major levers you can pull to maximize your practice's growth – retention, recruiting, process, and saying “no.” We spotlight how nurturing a positive and passionate team culture can significantly aid retention and recruiting. Trust us - it's not just about the paycheck. There's a turnover cost, and we'll delve into ...
096: Cultivating Trust and Reputation in Healthcare with John Sikes
July 12, 2023 08:00 - 50 minutes - 46.7 MBGet ready to unlock the secrets of running a successful private practice with current CRNA and CEO of DPI Anesthesia, John Sikes. Promise yourself you’ll never take your practice for granted as we examine the delicate balance of delivering world-class care, efficiently running a business, and maintaining a fulfilling personal life. We're not just dipping our toes; we're going full steam ahead into the world of anesthesia practice, from differentiating between anesthesiologists and CRNAs to ...
095: Finding Your Distinct Purpose
July 05, 2023 08:00 - 17 minutes - 16.4 MBOn Practice Freedom, explore how to get the most out of the clinical and business side of healthcare practice to help practice owners live their best lives. Listen as we discuss how private equity and other outside investments can create a more meaningful, innovative practice and make a more significant impact on the healthcare system. We also talk about the importance of having a purpose and envisioning the future of the practice, as well as the Practice Life Cycle and how to acknowledge t...
094: Dr. Mark Sanna | The Power of Uniqueness and Private Equity Knowledge
June 28, 2023 08:00 - 42 minutes - 38.7 MBAre you tired of feeling like your healthcare practice isn't reaching its full potential? Get ready to change the game as we sit down with Dr. Mark Sanna – a passionate advocate for the business side of healthcare practice. We discuss the importance of being unique, value-added, and treating your healthcare practice as a profitable business. We’ll also talk about the controversial topic of private equity as a way to scale a practice and positively impact countless people's lives. We explore ...
093: 3 Practice Perils
June 21, 2023 07:00 - 17 minutes - 16.2 MBIn this episode, we explore the three practice perils for private practice healthcare organizations and how they can be leveraged to create success. Listen in as we discuss the importance of delivering healthcare outcomes, competing as a capitalistic free market business, and getting clear on what to do in a more purposeful way. You'll learn how successful entrepreneurs in the healthcare space are leveraging these perils to ensure the best outcomes for their patients. We also address the im...
092: The Power of Prediction and Overcoming Fear in Business
June 14, 2023 08:00 - 13 minutes - 12.5 MBDo you ever feel like fear is driving your business decisions? In this podcast episode, the power of prediction in business is explored, as well as how overcoming fear can lead to greater success. By recognizing patterns and asking obvious questions, business owners can gain more control over their decisions and outcomes. One valuable tool in this process is having a budget coach to help make good decisions. Don't miss our deep dive into the concept of resource constraint and the four lever...
091: The Art of Balancing Insurance and Patient Needs in Healthcare Private Practice | Dr. Jason Lake
June 07, 2023 08:00 - 42 minutes - 39.4 MBIn this episode, I had the pleasure of discussing the challenges and insights of running a healthcare private practice with Dr. Jason Lake, a private practice optometrist, owner, and leader of two organizations, PERC and OptiPort. We explored the importance of understanding our best patient or customer and ensuring we know what they want. We also delved into the topic of profitability and how it relates to core values and target market. Additionally, we discussed the impact of insurance on...
090: REPLAY: How Long Term Stress Hurts Winning Teams | Jolie Wills
May 31, 2023 08:00 - 1 hour - 85.3 MBToday, we are joined by Jolie Wills, one of the brains behind the Doing Well and Pandemic Pack deck cards, as well as other helpful tools and resources that aim to help people undergoing crisis and extreme stress. She shares several stories from crisis leaders and experts whose insights helped create the card decks and even shares with us her personal experience brush with disaster, which ultimately shaped her ideals and thoughts about how people react and cope when they're taken out of thei...
089: REPLAY: Creating A Gold Standard for Customer Service Through Healthcare | David Berg
May 17, 2023 08:00 - 58 minutes - 53.8 MBHealthcare is one of the most important industries there is. Unfortunately, its traditional models and systems have failed us in so many ways because of how processes are being mishandled. Thankfully, there are a few, like my guest for today Dr. David Berg, who’s passionate about transforming the approach. Listen in as we talk about building a gold standard for customer service through the lens of healthcare. 8:50 David talks about how his brand of healthcare targets a small entrepreneurs’ ...
088: REPLAY: The Secret to a Better Life and Business Is a Matter of Who Not How | Shannon Waller
May 03, 2023 08:00 - 1 hour - 91 MBNothing burns out an entrepreneur faster than trying to do everything and trying to be the best at everything. In today's podcast, my friend Shannon Waller enlightens us all on the concept of "Who, not How". You are the most valuable person in your company and as such, you need to find your unique ability and surround yourself with people who will support you. This is more than just about delegation - it's finding the best people to take care of the things that you're not good at so you can ...