#78 Navigating the fine line of free customer support

WP Café

English - February 14, 2024 14:12 - 24.5 MB
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Previous Episode: #77 Fighting the hidden complexities in WordPress projects

Next Episode: #79 From projects to products: The good, the bad, and the ugly

In this episode Mark and Keith discuss how to deal with customer support for WordPress products. What is expected, what is reasonable, what is “above and beyond” and when are customers asking too much? Watch the video