Wow Moments with Mark Kent
11 episodes - English - Latest episode: over 9 years ago - ★★★★★ - 12 ratingsInterested in creating an engaged workforce, loyal customers, and relationships that last? The Wow Moments Podcast is here to help you build lasting experiences, increased profitability, committed customers and employees who are inspired to promote your brand. Each week, Mark Kent shares insights on high performance, success and motivation to turn everyday experiences into extraordinary events.
Homepage Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Episodes
What’s Your Secret Sauce & Competitive Edge?
November 21, 2014 10:00 - 17 minutes - 8.68 MBIn this episode of the Wow Moments Podcast, Mark shares his best strategies for finding your competitive edge. In this show you will learn: -How to know if you have a competitive edge or not -Why focusing on your competitors will make you lose every time -The difference between being innovative and a copycat -Why you shouldn’t do what everyone else is doing -The best tactic you can use to ensure your business is evolving -And lots more…
Q & A with Mark Kent
November 19, 2014 00:12 - 12 minutes - 6.34 MBIn this episode of the Wow Moments Podcast, Mark answers some of the top questions asked by you, the listeners. In this episode you will learn: -How to created delighted customers no matter what industry you are in -The #1 priority in your business -How to easily ignore your competition and focus on the prize -How to turn your employees into brand advocates -Your best secret weapon that you must start using today -The key to success that most people don’t tell you -And lots more…
5 Dysfunctional Team Traits & How to Resolve Them
October 24, 2014 13:47 - 24 minutes - 12.1 MBIn this episode of the Wow Moments Podcast you will learn: -How to know if you are in a dysfunctional workplace -The importance of having team members who know how to follow -How to handle conflict in a team without anyone taking it personal -How to be ensure everyone on the team is committed to the same goal daily -How to reward team members who have excelled, while still focusing on the team -Tips for creating a team full of champions -And lots more…
7 Ways To Excel As A Leader
October 11, 2014 17:00 - 13 minutes - 6.99 MBIn this episode of the Wow Moments Podcast you will learn: -Top strategies to be an inspiration to the people you are leading -The key to effective leadership in your business and personal life -How to empower each of your employees -How to create a standout corporate culture -The key to encouraging creativity and challenging the status quo -The #1 way to connect with your employees that you probably never considered -And lots more… As a special thank you gift be sure to head...
3 Keys To Creating Wow Moments In Your Personal Life
October 04, 2014 17:24 - 11 minutes - 5.99 MBOver the past weeks you’ve learned about extraordinary ways to improve your business, by creating more Wow Moments for everyone who engages with your brand. In this episode of the Wow Moments Podcast, Mark shares important strategies that will help you live a happier life with better relationships. In this episode you will learn: -The importance of being sincere and authentic in your personal life -Simple ways to show you care -Why putting other people first is essential -How being op...
The Key To Ensuring Customers Regain Confidence In Your Business
September 28, 2014 23:35 - 11 minutes - 6.11 MBAs a business owner you never want to have an unhappy customer. Unfortunately it is reality. In this episode of the Wow Moments podcast, Mark shares top strategies to ensure you have happier customers that keep coming back. In this episode you will learn: -How to recover and retain more customers -The one type of customer you should never dismiss -How to deal with angry or upset customers -What are customer profit centers and why your business needs them -The most important form of adv...
5 Keys To Making Your Business Standout
September 19, 2014 05:30 - 4 minutes - 2.91 MB5 Keys To Making Your Business Standout In order to successfully run your business and stay ahead of competitors, you must find your competitive edge. In this episode of the Wow Moments Podcast Mark Kent shares 5 keys to making your business standout. In this episode you will learn: -The #1 factor for growing your business fast -How to double or even triple your customers by giving your existing customers something to talk about -The importance of being original in your space -Attentio...
7 Habits Of High Performing Companies
September 12, 2014 13:51 - 7 minutes - 4.13 MBIn this episode of the Wow Moments podcast, Mark Kent shares 7 habits of high performing companies. These are the same strategies Mark used while running his own multi-million dollar business, and as an executive for a Fortune 100 company. In this episode you will learn: -How to leverage the skillset of every employee -The best way to create more top performers within your business -The most important habit your company must start applying today -How to get more delighted customers that...
3 Things Customers Are Hungry For Most
September 03, 2014 14:23 - 16 minutes - 8.33 MBIn this episode of the Wow Moments podcast Mark Kent shares the 3 things your customers are hungry for most. By applying these three surprisingly easy strategies to your business, you can change the relationship between you and all your customers and build brand loyalty. In this episode you will learn: -How to build a genuine relationship with your customers and -How to out-sell and out-perform your competitors -How to create more memorable experiences between your brand and target cust...
7 Ways To Break Through And Create Wow Moments For Your Customers
September 03, 2014 14:10 - 6 minutes - 4.03 MBIn this episode of the Wow Moments podcast Mark Kent shares 7 extraordinary ways to break through and create wow moments. You will learn: -How to create the ultimate consumer experience for all of your customers -Ways to maintain exceptional customer service day in and day out -How to deliver a tailored experience to differentiate you from your competitors - And lots more For more information about Mark Kent or any of the topics covered today visit http://markkent.me
What Are Wow Moments And Why Every Business Need More Of Them
September 02, 2014 14:55 - 28 minutes - 13.9 MBIn this introductory episode of the Wow Moments podcast Courtney McKenzie interviews host Mark Kent as they discuss what Wow Moments are and why every business needs more of them. Subscribe to the Wow Moments podcast and visit http://MarkKent.me for your guide to create more Wow Moments in your business and life.