Datagamz - The Impact of Employee Engagement on CX with Kunal Rahalkar
Working Smarter: Presented by Calabrio
English - February 17, 2022 10:00 - 43 minutes - 59.7 MB - ★★★★★ - 2 ratingsBusiness Technology business intelligence contact center customer service calabrio customer experience workforce management workforce engagement employee engagement quality management analytics Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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Join Dave Hoekstra, Product Evangelist at Calabrio as he talks to Kunal Rahalkar, Founder and CEO of Datagamz about how employee engagement can dramatically impact overall CX. Topics include "How to find the best agent", how to incorporate performance testing vs. Performance Management, and and engaging discussion about how different regions of the world refer to the names of fruit.