Clare Muscutt - Founder and CEO of Women in CX

Working Smarter: Presented by Calabrio

English - January 18, 2022 09:00 - 33 minutes - 46.3 MB - ★★★★★ - 2 ratings
Business Technology business intelligence contact center customer service calabrio customer experience workforce management workforce engagement employee engagement quality management analytics Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: PCI Pal - Are you PCI Compliant?

Next Episode: Datagamz - The Impact of Employee Engagement on CX with Kunal Rahalkar

Technology is not always the answer, so we should be focusing more on the people instead of the tech. Join us for an engaging discussion around our spend in technology solutions, and why CX should always be about the people and not the money. Take a different perspective on your organization's customer journey with Calabrio and Clare!