Addressing the Challenges of Modern Contact Centers with Cisco and Calabrio
Working Smarter: Presented by Calabrio
English - October 03, 2022 10:43 - 42 minutes - 58.2 MB - ★★★★★ - 2 ratingsBusiness Technology business intelligence contact center customer service calabrio customer experience workforce management workforce engagement employee engagement quality management analytics Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Preference-Based Scheduling with Ashley Snow
How is music from David Bowie, Steely Dan and the Who related to the contact center? Find out by joining Dave Hoekstra and Zack Taylor from Cisco to learn how the contact center overcomes current challenges they face in the contact center.