Crafting Virgin Media’s authentic internal network with Internal Communications Director, Jess Lonsdale - #3

Work Happy by Silicon Reef

English - May 11, 2021 01:00 - 41 minutes - 28.2 MB - ★★★★★ - 1 rating
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Previous Episode: Co-Op’s strategy for connecting it’s colleagues with Channel Strategy Manager, Rebecca Sykes - #2

Next Episode: Motivating the RNLI’s lifesaving family with Internal Comms Manager and Officer, Jess Noble and Hayley Johnston - #4

Connecting with employees in a business environment can be approached in much the same way you would a customer, where authentic content with the audience at the heart of the conversation is paramount. Such is the approach taken at Virgin Media by their Internal Communications Director, Jess Lonsdale.

On episode 3 of ‘Work Happy’ Jess joins us to talk about the values at Virgin’s businesses that have kept her with the company for nearly 15 years, the evolution of their collaborative work through Office 365, and how the formula for a winning team requires attention to both “me” and “we”.

This episode covers

Overhauling Virgin Media’s approach to their intranetUsing MS Teams to vary Virgin’s communications channelsImportance of authenticity in contentPutting employees at the heart of comms like they would a customerThe “me” and “we” of having an effective teamIncorporating ‘welldoing’ into Jess’ outlook on Work Happy

Connect with Alex: https://www.linkedin.com/in/iamalexgraves/
Links & references at: https://siliconreef.co.uk/work-happy-podcast/