The Notorious Banker
223 episodes - English - Latest episode: 9 months ago - ★★★★★ - 54 ratings(FKA: Why Your Bank Sucks)
The Notorious Banker is a podcast from a banker who spent 13 yrs @ Bank of America in various roles, including manager. This podcast takes you into the greedy, seedy world of big time branch banking.
Learn about big banks & why they charge you $15/month to earn 1 cent interest & other atrocities
We also discuss interesting stories from my 13 yrs in banking, thoughts on news, ideas & products in the banking world, & give uncensored commentary about an industry we all can dislike as one, while also interviewing employees & customers impacted by big, bad mega-banks! Support this podcast: https://podcasters.spotify.com/pod/show/thenotoriousbanker/support
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Episodes
Mental Health & Banks Part 2 - What Drives Us Crazier...
May 16, 2019 05:20 - 1 hour - 57.4 MBBefore we discuss Mental Health & Banks for a second time this Mental Health Awareness Month, Host James Baca talks about how he decided to start this podcast after his firing from BofA. James also is proud to announce the partnership with our friends @kasasa! Today's podcast hits deep, where we discuss moments of pure despair while working at Bank of America and how that severely impacted my view of working there, showed me the apathy of unscrupulous sales managers, and showed me that even...
The Bank Screwed US: 3 Customers Share Their Horrible Experiences + Win a Google Home Mini
May 14, 2019 02:52 - 56 minutes - 52.2 MBPaul leads off our Bank Screwed US VM line with an interesting story of how he has one credit card, 2 different numbers and 2 different balances, and also how a BofA associate pleaded for a good review. Host James Baca will explain the credit card scenario that stumped him the most, and also explain why that associate was pleading, and shares a story where a bad survey that wasn't about him cost him several hundred dollars. Mason and Roland, two younger guys tell their tales of bank holds p...
Wells Fargo LITERALLY Names Your Savings Account After Their Sales Goals & More Fees Will Be Charged + Teen Accounts for Adults + Google Home Mini Contest
May 10, 2019 05:17 - 49 minutes - 45.8 MBWells Fargo as of next month will officially become META. They will rename your basic savings account the "Goal Savings" as in.. "We make our quarterly sales GOAL offering you a GOAL Savings Account." Although it's not the most obvious changes, a little rule called Reg D created so many years ago will actually be enforced more due to the newer "lenient" rules that Wells Fargo put on this account. A scheme Madoff would be proud of! https://imgur.com/X60cjMN (Thanks @acerunner_kj) https:/...
How I Got Fired from Bank of America for Less Than a 20pc Chicken McNuggets from McDonalds + Sean on Voicemail
May 06, 2019 22:25 - 1 hour - 59.5 MBMay 3rd was the 1 year anniversary of me meeting the client that ultimately got me fired last August. Bank of America makes $28.1 Billion Last Year in PURE PROFIT, and I get fired for $4.95. How? Why? Where? Huh? Today I discuss how being short-staffed and empowered to make decisions on the fly got me a conversation with a scary looking lady from BofA Investigations for the doing the most egregious thing, which was help a twenty-something waitress get an account that she asked for and wante...
Mental Health and Banks - What Drives Us Crazy (In Honor of Mental Health Awareness Month) + Vegas Road Trip BofA Closure
May 03, 2019 02:13 - 50 minutes - 47.1 MBSerious Topic: May is National Mental Health Awareness month, and I have been excited to talk about the topic of mental health on this podcast. I will discuss my own battles with depression, stress, binge drinking, and other issues that stemmed from my time at Bank of America (More of the serious stories will appear in my book) I will tell you how banks make employees feel like you are obliged to accept their abuse of power and incessant nitpicking. Plus I will also discuss the impact on ...
Citi Double Cash Card + Bank of America Leaving Downtown Phoenix? + BankScrewedUS Voicemail Line
April 26, 2019 22:03 - 1 hour - 57.4 MBOMG, I am doing a main topic not on Bank of America?!?!?! Hell has frozen over. This podcast will delve into one of the more popular credit cards, The Citi Double Cash Card. I will explain to you how it's best feature will actually earn you no cash, and that unless you pay in full, you are losing all that you gain. Ugh, what a mess. Then, Phoenix Business Owner @Ross_Simon let us know about Bank of America closing it's branch in the heart of Downtown Phoenix. Why??? 12th Largest Metro Area...
Bank of America Reports What They Earned in Q1 + Congressional Fun with Brian Moynihan + VM
April 23, 2019 21:26 - 31 minutes - 28.9 MBWe hear from my friend Luis on the VM line talking about his 2x bad experience at Bank of America Plus you get my commentary on BofA's record 1q earnings, and also I briefly touch base on the congresssional hearing that CEO Brian Moynihan attended, and you will hear my opinion on a great moment where they discussed modifications of home loans BANK SCREWED US COMPLAINT LINE 575-322-4127 On Vacation, see you in a few days!!!! ONE PENNY IS DONATED TO CHARITY FOR EVERY PODCAST PLAY!!! CL...
The Bank Screwed US Voicemail Line + Bank Fail Pod #3: Bank of America's eBanking Account - Kicking You Out of The Branch Since 2010
April 15, 2019 18:00 - 56 minutes - 52.2 MBTHE DEBUT OF OUR Bank Screwed US Voicemail Line where we have 3 callers share their experiences with Bank of America, and I provide insight into what's happening, and how I fixed it or at least helped out. LEAVE A VOICEMAIL WITH YOUR BANK OF AMERICA ISSUE AT 575-322-4127 Instructions on the line. Please call!!! (Note, some of my audio quality was not the best. Working on how I push out these voicemails in crystal clear quality) Plus, @jenkonocase, my first caller is an aspiring musician....
Bank of America Raises Minimum Wage to $20
April 09, 2019 18:02 - 48 minutes - 45.2 MBBank of America announces that it will pay a $20 minimum wage. Sounds good right? Even I can't think that's bad...Right? Haha Yes, I can. Not for reasons why you think. PRESS RELEASE https://newsroom.bankofamerica.com/press-releases/corporate-and-financial-news/bank-america-raise-minimum-wage-20-hour In this podcast, I will explain why the entry level positions deserve so much more. How I went from a bank with 12 employees to 4 while my pay doubled, and how it'll likely be 2-3 when the...
Modernizing The Bank: We Are Replacing Tellers with.... Couches and Wi-FI???
April 08, 2019 21:00 - 45 minutes - 42.5 MBSo the solution to making the bank modern is to not have your butt hurt on a lumpy couch or chair apparently. Bank of America's Press Release on April 5th about the drive to modernize 2500 branches made me laugh and cringe, as you should as well. In today's podcast we talk about how they twist words in the press release, essentially telling you that wi-fi and comfy couches will silence your complaining while waiting for limited staff in the "new bank model" Learn how, despite surveys sayi...
Bank of America Commits $5 Billion to "Help" Low and Middle Income Home Buyers aka Countrywide Part 2, Electric Boogaloo
April 02, 2019 22:50 - 1 hour - 59.2 MBSo... Bank of America decided to give away $5 Billion of its own money today to the same people it doesn't want in its bank anymore so they can buy a house? Sounds legit. Bank of America, the same company who bought you Countrywide, which was the worst thing to ever happen to home loans is back for a sequel...AND THIS TIME IT'S PERSONAL! Learn how D. Steve Boland, Chief Lending Officer talks in commercial catchphrases about the project. DILLY DILLY, THEYRE GRRRRREAT! https://www.cnbc.com...
How Bank of America Treats Older People
April 01, 2019 06:39 - 1 hour - 57.7 MBDon't you immediately think of older folks when you walk into a bank?I do. As a former banker, older clients were about half the people I saw in a given day. I loved talking to them and dealing with them. I wish the same could be said about Bank of America In this podcast, I will discuss Bank of America's treatment of older clients. There are so many reasons, so this may be part 1. Topics Include How Bank of America gouges older clients for the one thing they use: Checks and all the serv...
Apple Card - Why Bank of America and Wells Fargo SHOULD be Scared!!!!
March 25, 2019 20:52 - 41 minutes - 38.1 MBApple is now more than a technology company. They are now in the banking industry with the launch of the Apple Card today. It's the next generation of how people will use credit...unless bigger banks have their way Host James Baca reviews the key points of the new card, how they match up with Big Banks' reward cards, and offers insight into the next step in technology and credit cards. I think we are in for something special here... by Apple! Our website www.whyyourbanksucks.com for more ...
Keep The Change - An Effective Way to Make Money...For Bank of America! - Bank Fail Pod #2
March 22, 2019 22:50 - 37 minutes - 34.6 MBSo.... You have a savings account with about $2 in it? It's because Bank of America probably sold you one you didn't need. Learn how that $2 account can cost you hundreds even though you are "saving with every swipe of your card"! My second installment of my Bank Fail Podcasts on Why Your Bank Sucks looks at BofA's Keep The Change Program Learn how I got introduced to it along with everyone 15 years ago, and how it was a pretty effective tool...that is until the advent of digital banking...
Wells Fargo Scandal - Relating it to my experience at Bank of America
March 11, 2019 20:21 - 57 minutes - 52.8 MBWells Fargo's scandal in 2016 rocked the banking world. Well..Everywhere except Bank of America where we would do that type of stuff all the time under the radar of Wells Fargo's issues SALES PRESSURE, THE GOAL TO SELL EIGHT PRODUCTS TO EVERYONE, AND THE EXPLOITATION OF HOMELESS AND OLD PEOPLE made the whole situation disgusting as all hell. James Baca, your host, will explain things that are similar at Bank of America, things that probably couldn't happen at BofA anymore, and how the int...
Bank of America Gives $100 Million Dollars Away To A Foundation, So Someone Else Can Decline A Loan
March 08, 2019 22:03 - 40 minutes - 37.4 MBHow can Bank of America possibly give $100 Million away, and yet I still find a crappy thing about that? HAHA I DO. This host is 100 percent applauding the gesture and the great amount of money given to awesome female entrepreneurs. BUT.... Listen to a 13 year Banker explain why BofA gets out of doing ANY Small Business Loans, yet gives a ton of money away to a foundation so that foundation, with similar requirements will likely decline the loan as well Hear how Entrepreneur somehow me...
Bank Fail Pod - Bank of America's Nuevo Futuro Checking Account (2004)
March 06, 2019 22:15 - 34 minutes - 31.8 MBEver want to see outright stereotyping of a race and culture? Look at these pics of Bank of America Branded Maracas (Musical Instrument) https://imgur.com/mQvdZXQ https://imgur.com/DUDMYrn Bank of America came out with a horribly offensive account for Hispanic Immigrants in 2004 called Nuevo Futuro Checking (New Future). Offensive in that in its promotional giveaways for the account, all of them were stereotypical. Even how you would target this account was stereotypical for a seller. Al...
College Students (And How Banks Treat Them)
March 05, 2019 06:28 - 54 minutes - 50.7 MBI got my job at Bank of America solely because I walked in to cash a financial aid check one day. I was treated with a little respect then. Now.... Students are finding themselves in a love-hate relationship with a bank that really doesn't want them On today's podcast, learn about the desire to be the "official bank" of a university and what it even means. Learn how banks fight for accounts for college students to fluff up their numbers, and how that also leads to overselling of credit ca...
Why Does It Take So Long For You Guys To Answer The Phone? - Crappy Call Center Service Explained
February 27, 2019 22:25 - 44 minutes - 45.9 MBEver call 1-800-432-1000 with BofA for service, and you literally could bake a wedding cake in that time you waited? You and me both. With a conversation that started on Twitter with Twitter User aurora_nightly, I discuss the horrible wait times and service that is going on with BofA's customer service on the phone. I explain how Preferred Customers get to "cut the line" when it comes to phone service. I explain how BofA is treating phone service the same way a high-end nightclub treats VI...
Rich People Get Rebranded - Bye, Merrill Lynch and US Trust
February 25, 2019 21:22 - 47 minutes - 47.7 MBBank of America decided to take Merrill Lynch to the back of the barn and put it out of its misery... At least the name that is. In my latest podcast, I touch on the news that Bank of America is rebranding Merrill Lynch and US Trust and what that means to the average client. I will also explain that this is merely a better way for bankers to properly indentify wealthy people when they are in the wilds of branches. New names help sort out who is REEEEEALLLLY Important and who isn't worth y...
Bank of America Digital Mortgage Experience and How it Will Discriminate Against You
February 18, 2019 20:47 - 1 hour - 63.6 MBWant to buy a house, but hate that pesky talking to people thing? Bank of America has a deal for you. It's digital mortgage experience will allow you to apply for your mortgage, lock in your rates, and do all the hard work yourself. Buying a $300,000 house will be as convenient as going to a Walmart self-serve checkout kiosk...Only with higher stakes. Oh, and there's the whole, de-incentivizing the people trained to walk you through the process, which will lead to a bad experience. Forgo...
Cash Deposits Not Accepted!
December 05, 2018 23:14 - 43 minutes - 43.6 MBThis is a newer problem at bigger banks. Banks, including Wells Fargo, BofA, and Chase no longer accept cash deposits from people who aren't on those accounts. So if Dad wants to put cash into son's account, dad is screwed! Find out why and learn that this new policy actually makes overdrafts more likely for some clients. Learn about how "for our customers protection" became a blanket reason for not letting cash go into those accounts. Learn how the "risk" of handling cash is too much fo...
Bank of America's ATM Cash Debacle
December 01, 2018 09:08 - 41 minutes - 41.7 MBMy very first episode of Why Your Bank Sucks is an interesting one. This past week, you may have seen a story on the news about a random Bank of America ATM in Houston mistakenly dispensing $100 bills, causing a commotion. A good laugh was had by all in the media and general public with the story. But with my years of insight on how ATMs are managed, I will give you the real story of what is probably going on behind the scenes when it comes to those responsible for the error with their job s...