When It Clicked
6 episodes - English - Latest episode: about 2 years ago - ★★★★★ - 57 ratingsBehind every business success story is a moment where fate hangs in the balance. We’ll take you behind the scenes to meet the people building the businesses and products you THINK you know to discover the secret history of how it all came together — to the one moment when it all, finally, clicked. Hosted by Ilana Strauss, produced by ClickUp. Follow along at http://clickup.com/whenitclicked or on Twitter @whenitclicked.
Homepage Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Episodes
Transforming the last Front(ier) of email inboxes
March 15, 2022 07:05 - 22 minutes - 20.4 MBDespite the rise of social media, SMS and countless collaboration tools, email remains a constant in most people’s lives. In the last year alone, it's estimated three hundred and twenty billion emails were sent and received worldwide (and that number is still growing). Yet as software, email hasn’t really changed in years. Who to CC and BCC has become its own form of workplace etiquette, and for people who rely on it during their day-to-day, email is often considered a time waster. It was...
How a plug-in to simplify Salesforce is empowering neurodiverse people worldwide
March 01, 2022 08:05 - 20 minutes - 19.1 MBIf you work in sales, your CRMs, or customer relationship managers, run your life. And among the most notable CRMs, Salesforce is the biggest. Still, the process of using this necessary tool puts many sales people in a cold sweat on a routine basis. What’s more, if you’re among the roughly 20% of the population who identifies as neurodivergent, and living with a condition like ADHD, dyslexia, or somewhere on the autism spectrum, the daily tasks associated with CRMs become even more challengi...
How Shopify beat Ebay by betting on small business
February 15, 2022 08:05 - 25 minutes - 23.8 MBHeinz ketchup, Kylie Cosmetics, Gymshark. What’s the invisible thread that connects them all? Shopify. Today, Shopify powers more than 1.7 million merchants with enough combined sales to make it the second largest online retailer in the U.S. Yet getting here meant making some unconventional choices, and betting on a future its customers—and even some of its employees—couldn't see. In this episode, host Ilana Strauss uncovers the story behind Shopify’s decision to do more than build “websi...
CEO Parker Conrad on how Rippling revolutionized HR software
February 01, 2022 08:05 - 23 minutes - 21.7 MBAs much as business owners know the importance of hiring, they also know it means paperwork. Lots of it. Health insurance, taxes and payroll typically require separate software, while the hardware, security passwords, and applications employees need to do their job exist within their own set of systems. To top it all off, the HR industry as a whole has been slow to embrace technology, perpetuating these complex processes. Parker Conrad struggled with these challenges himself when he founded...
How deleting the save button defined Google Docs
January 18, 2022 08:05 - 26 minutes - 25.1 MBAdobe and Google both wanted it. Bill Gates wanted it shut down. The “it” is Writely, the online word processor that would become Google Docs. Today, Google Docs is ubiquitous, used by millions to draft and collaborate on documents in real-time. But back in 2005, co-authoring a document with others usually meant emailing versions back and forth. And not having a save button? That made users freak out. Yet this simple feature came to define what made Google Docs unique. In this episode, ho...
Introducing When It Clicked
October 22, 2021 18:44 - 1 minute - 1.23 MBEvery business success story has a moment when everything hangs in the balance. Join host Ilana Strauss as she takes you behind the scenes to meet the people building the businesses and products you THINK you know to hear about the one moment when it all finally clicked.