Think Tank Topic: Business Ethics - Experiences, Problems and Solutions
WHAT : DE HEK
English - August 07, 2020 00:00 - 1 hour - 44.3 MBEntrepreneurship Business Society & Culture Relationships podcasting spotify podcasts podcastlife podcaster podcasters applepodcasts podcastshow interview entrepreneur Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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EXPERIENCES
PROBLEMS
Admin takes timeMay not get repeat clients if you aren’t ethicalAre ethics related to the emotional center and conduct of your business or related to the systems your customers experience?Terms and conditions need to be clearSome companies don’t have T&C’s, can backfireEthics are in the eye of the beholder – what’s ethical to somebody may well be not be to another.SOLUTIONS
Have an admin fee if people overpayMake phone call to clients not emails as emails get overlookedHave a contract for a certain timeframeHave clear Terms and Conditions, including around termination and refunds.Pause before you react to situations to ensure your reaction matches your ethics.TAKES AWAY
Ethical decisions can be difficult to resolve – a good guide is to treat others as we’d like to be treated.Give the money backHearing people viewsAfter all, time will help heal your heartNEXT WEEKS TOPIC - MANAGING CLIENTS
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